4.8
Superb
218 Reviews
345 South Dubuque Street, Iowa City · 6.8 miles
Customers’ favorites
- Meatball Pizza - Our Favorite
- World Famous Chicken Lips
- Chocolate Chip Cookies
- Mac & Cheese
“What a lovely little place! Sometimes the best experiences happen completely unexpectedly, and that was exactly the case with my visit to Graze Gourmet To-Go. I stopped by on an incredibly hot day, and to be perfectly honest, I wasn’t even planning to buy any food. I was simply looking for some water because I was absolutely exhausted from the heat and desperately needed something to drink. The young woman working there immediately noticed how hot and uncomfortable I was and, without hesitation, kindly told me that I could help myself to some water. Such a simple gesture, but one that genuinely made my day! I was really touched by her kindness and the fact that she was more concerned about helping someone cool down than making a sale. I actually felt a little bad about just taking the water and leaving, especially after such a warm welcome, so I decided to buy two slices of pepperoni pizza. And I’m so glad I did! The pizza was absolutely delicious! The slices were generously sized, with a lovely crust, plenty of cheese, and delicious pepperoni. The flavors worked beautifully together, and everything was incredibly satisfying. What started as a quick stop for water turned into a very enjoyable little lunch! But what really made this experience memorable wasn’t just the pizza. It was the hospitality. I strongly believe that great customer service isn’t only about being polite when someone is spending money. It’s about showing genuine kindness, even when there’s nothing to gain from it. And that’s exactly what happened here. As someone who really enjoys discovering local businesses, I especially appreciate places where customers are treated like human beings rather than just another transaction. That little act of generosity left a wonderful impression on me. The whole experience reminded me that sometimes the smallest gestures make the biggest difference. I walked in feeling overheated and exhausted, and I walked out feeling refreshed, well-fed, and genuinely happy. Five stars, without hesitation! Delicious pizza, generous portions, and, most importantly, wonderful hospitality. I would absolutely recommend Graze Gourmet To-Go to anyone looking for a tasty, casual bite. Thank you to the lovely young woman who helped me that day. Your kindness certainly didn’t go unnoticed, and it’s exactly the kind of thing that makes people want to come back. I’ll definitely be returning, and next time I’ll be coming specifically for the food! 🍕”