Customers` Favorites
Customers` Favorites
“I’m not from this area, I actually live in NW Indiana but sometimes come out this way for work. This is by far the best DD I’ve been too, besides the location in Munster, IN. No matter how busy they are, the line always moves fast, my drinks are always made well, my food is always done fresh (I get the avocado toast) and the toast is crispy but not burnt. Anywhere else the avocado toast is usually soggy or cold. But not at this location. The employees are always so friendly and nice. Never had an issue ever. All I know is that the DD locations in NW Indiana need to take some lessons from the management/staff at the Alsip location because they’re doing something right. Wish I could get this type of service at the other locations. Good job! ?“
Customers` Favorites
“Very attentive very nice and very delicious.“
Customers` Favorites
“Fresh and melts in your mouth, nothing different for the last 40yrs. By far the BEST“
Customers` Favorites
“The hospitality here is just as AMAZING as the popcorn and doughnuts!! 🙌🏽 I highly recommend u stop by and check them out!! U’ll Thank me later 💯😘“
Customers` Favorites
“Everything they make is 🔥🔥🔥🔥🔥. The service is always great.“
Customers` Favorites
“it's all good to me, havnt had anything bad yet“
Customers` Favorites
“excellent donuts .. the vanilla bean is so fluffy always a nice staff“
Customers` Favorites
“Ribs very delicious also the soups the shakes everything they make is very delicious“
Customers` Favorites
“Ribs very delicious also the soups the shakes everything they make is very delicious“
Customers` Favorites
“We have passed this place a few times while shopping and finally decided to stop by! What a great decision that was! Korean corn dogs were super crunchy and cheesy! The mochi donuts were light, fluffy and flavorful. The Thai milk tea and pineapple tea were so refreshing and delightful! The owner/operator was very kind and quick, we will be back again!“
Customers` Favorites
“Let me tell yall about Krema! I have had nothing but good experiences here; from the food, to the service and to the coffee! It's hard to find a good coffee shop that has good coffee AND good lattes! Especially in the south suburbs. Plus the food is great too! Fresh bread, quality veggies, good cheeses. Everything is great here“
Customers` Favorites
“it's all good to me, havnt had anything bad yet“
Customers` Favorites
“Absolutely LOVED the Ferrero latte!“
“Unprofessional employees, very rude staff. The employee was very insulting after half way through the order the lady said "to pull around"(not asking if we would like anything else) we let her know we were not done ordering. A man claiming to be the manager after taking payment yelled at my mother "to never treat his employees that way again that she was rude". Very confused by this insult we then asked if he was the manager and he said "do you want to speak to the manager" walked away came back and said "Hi, I'm the manager" the most unprofessional interaction I've seen, we then asked his name to which he replied "none of your business" (we hear his name is Roger).. Customer service at it's finest. 🤦🏼♀️“
Customers` Favorites
“Love Stan’s donuts! Yummy donuts! Kinda pricey but still delicious!!!“
Customers` Favorites
“Told the guy at the drive thru on 11/22 7:20pm I like creamy and milky drinks and to make it however he thinks is good and it was delicious thank you great employees very friendly. Even if it didn’t taste good I would still be happy cause they were nice and tried their best but they made it really good“
Customers` Favorites
“it's all good to me, havnt had anything bad yet“
Customers` Favorites
“I love this place . The staff and Management are always kind and helpful. I know with the incident that happened this pass week was an isolated incident and it will not stop me from going there . The person who did that was dealt with immediately you can not blame the whole staff for that one sick person .“
Customers` Favorites
“Gorditas de Nata are so delicious! Wish they were nearer to me.“
Customers` Favorites
“The speed is on point which rocks cuz I'm usually running late with 3 kids.
Kid-friendliness: Never have to worry about getting the wrong number of munchkins! You know what I'm talking about if you have kids and they think they are getting a certain amount and less comes. 🤯“
Customers` Favorites
“I love this place. It is the only place I want to get Dunkin Donuts. Everywhere else is just pretending to serve coffee. Customer service is excellent. For the most part they don't have you pulling around to bring your order- because that's nonsense. For as long as they keep serving coffee and moving as fast as they do, I will be waiting in line!“
Customers` Favorites
“Come try the cappuccino blast! Special on smalls right now! Won’t last long..“
Customers` Favorites
“I always go in the afternoon around 5:30pmish and this is genuinely the best and most consistent Dunkin I’ve been to. A lot of other locations you can only hope it taste remotely close but these baristas always make my drink taste absolutely spot on.“
Customers` Favorites
“omg omg I come everyday❤️🤣 the homemade donuts are everything and the fries were amazing. Very fast service and Friendly staff.“
Customers` Favorites
“Friendly service and staff“
Customers` Favorites
“me encanto él te de manzanilla muy original y él bego multigrano riquisimo felicidades �����“
Customers` Favorites
“Me encanta el cafecito y sus sándwiches 🥪“
Customers` Favorites
“The BEST coffee anywhere at a reasonable price.“
Customers` Favorites
“Quick, have a seat and stay awhile. Great locale“
“Your poundcakes was so delicious. My mom had got it from one choice store Hammond, Indiana.“
Customers` Favorites
“The donuts of course. 🔥💯🔥💯“
Customers` Favorites
“Didn't know coffee could be so expensive, like this isn't Starbucks....I got a large iced Carmel coffee with espresso, a LG black coffee and two doughnuts=$17...where they do that at??? Evidently here. No morning smile from the man placing the order, they had a display displaying some signature coffeeies but didn't or couldn't make what I was really asking so what's the point of having the display....smdh“
Customers` Favorites
“My girl loves to visit this establishment specifically because she says that it is where they make the best drinks and she is very right, we have visited other DD establishments nearby and she always has to modify the flavor but in this establishment all the employees make the perfect flavor. By the way, all the employees at this place are very friendly.
Parking: Very wide
Kid-friendliness: They sell donuts, what kid doesn't like donuts.“
Customers` Favorites
“Great customer service line was long but the employee was fast and got everyone through the line and out the door!
Kid-friendliness: No special area but plenty of room for kids
Wheelchair accessibility: Open areas“
Customers` Favorites
“Lo mejor en café y nieve o un amuerso con familia o amistades LO MEJOR“
Customers` Favorites
“Love their coffee and donuts! Excellent customer service.“
Customers` Favorites
“Yesterday I came last night the man at the window had great service and the young lady that worked that night gave me my ice cream with Gloves On Yesss!!!! I Love it Gloves On. Thanks To Both Of Them !!!!! I Was able to enjoy my ride and food .“
Customers` Favorites
“Worst service does not answer phone Phone rings and rings Children at this location Dangerous to let phone ring They were there just left“
“I went in here looking for the next door owner and I came out with a great experience. I bought a warm carrot muffin. It was the best muffin I've ever had and my toddler loved it too. The woman was so nice to me and my 2 year old. I'd definitely stay for a cup of coffee next time!!! It says to upload the photo but I ate it all“
Customers` Favorites
“Is this what Dunkin’ Donuts represents? Racist employees who use racial slurs. Nice!“
Customers` Favorites
“Big shout out to the owner especially today. Every crew member didn't show up and yet this man remained not only professional and stuck to his guns taking care of every customer he could. This Dunkin Donuts will continue to get my business. I'd give 10 stars if i could.“
Customers` Favorites
“Most** of the employees are kind, courteous and serve the customers very well. I wanted to mention what I assume is in issue, If I asked for my receipt it is not to come back an complain as I mentioned I am served well. But I have nothing to do with why other common customers come back to complain with receipts. At times I go out of my way to another Dunkin to not be questioned as to why I want my receipt. I try to be kind to the the staff as they do prepare my orders promptly.“
“Only sad part about this spot is there's not food, only drinks. Mainly few slot machines in the back that do hit here & there.
Parking: There are plenty of spots but if not in front of the the cafe, there is additional parking on the side of the building.
Wheelchair accessibility: There is a ramp a few doors down from the entrance of the cafe.“
Customers` Favorites
“Gracias todo esta delicioso 😋“
Customers` Favorites
“Very good Dunkin. Always makes a good drink. However, the traffic that backs up onto 147th St makes this not a quick stop. I'm usually nervous to stop there on my way to work due to the traffic...but when I do go, and I'm not running late...I always get good service and good coffee.“
Customers` Favorites
“i go to this dunkin almost everyday since i work in the mall across the street. i don’t know her name but the lovely lady working the drive thru almost every morning on weekdays is so so nice. no matter what she’s kind and always has a smile on her face. working customer service i know how rushed and tight some people can be but she’s always kind. ugh i just love her. she deserves the world. makes my day“
Customers` Favorites
“We don’t often see managers going above and beyond for customers, that is why my experience here was so positive. I live in Cleveland and placed an order here to provide coffee and donuts for a local non profit. The order was picked up the next day, but the receipt was not. I needed the receipt to submit to my company for an expense report. Alicia reprinted it, took a picture and sent it to me. I was so grateful! I did stop in the next day on my way to visit the non profit. It was a wonderful atmosphere of hard working and busy employees. It was clean and there was nice music in the background. I spent about an hour working there using their internet. It felt like home and everybody made sure I had everything I needed. Of course the coffee was delicious! It’s Dunkin! And a lot less expensive than another coffee place! I love that they offer healthy options such as turkey bacon sandwiches. Great experience and a big thank you to Alicia for helping me out over the phone with her quick thinking and solutions to my problems!“
Customers` Favorites
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“I’m giving this dunkin a 3 in food/service because I ordered a bagel on my way to work. I asked for a plain bagel with veggie cream cheese on it and the lady in the drive through confirmed. I take out my bagel while I drive and the cream cheese isn’t on it and it’s not veggie, they gave me plain. So you want me to spread my own cream cheese, cool. Now what about a knife to spread it? No knife in the bag. You can’t even call to express your frustration because their number doesn’t work.“