“The nicest people work at this location! I've driven a little out of my way late at night after work to go to this one because of the employees. Last night it was Spencer working and what a great guy! I've also been there when his mom has been the one working, I think her name is Sharon and she is equally as wonderful. Thanks for the fantastic service....I'll be back!!!“
Customers` Favorites
“The cutest family owned donut shop! The owners are those classic grandparents that just want you to leave happy and full. The donuts are always delicious and even at 3pm fresh tasting! Don't pass on the donut holes, they'll load you up!“
Customers` Favorites
“I can't believe this place has been here all this time and I only just found it. Best donuts in the area. If you just like donuts, this will certainly satisfy, but if you're the foodie type, you can tell from the flavors, presentation, and balance that these are made by people with culinary technique. Theyre not just dropping dough into a fryer. Very good and will be back.(anything less than 5 stars is a hater)“
Customers` Favorites
“Elder and Oat provided donuts and coffee for dessert at our wedding at the BRIX and the spread of donuts were not only so beautiful but so delicious! We had no leftovers with even ordering enough for the size of our wedding because people couldn’t get enough! We highly recommend using them as your dessert vendor for your wedding!“
Customers` Favorites
“Best Apple fritter ever! We try to get donuts at least once a month, if not more if I'm honest. I only want Fresh Donuts. Apple fritters, blueberry cake, strawberry frosted. Their icing is super sweet but also flavorful. My daughter loves that she can also get a strawberry milk. (From the cooler) Their breakfast sandwiches are also something not to be missed. Fresh egg and bread. Delicious“
“This place was great. We stopped in this morning I had the green bowl & the Oreo donut. I have no idea how he got the bowl of the base so light & airy. Normally bowls are dense, it was not at all, I really enjoyed it. Husband got the peanut lovers shake. It was all so good. It was filling & satisfying. The setup is great, loved the post it note wall.The owner was super friendly & welcoming. He said he’d been in business one year, hope he has many more years of success. He has a great shop.Dietary restrictions: I’m soy & dairy intolerant & there were plenty of options on the menu for me to enjoy.“
Customers` Favorites
“Neighbor family here and we’ve been multiple times during the soft opening and have loved it! My son and I love the brown sugar tea. And my little one can’t get enough of the donuts. They’re not your typical donut so don’t expect that. They’re sooo much better. They are a bit pricy but that’s expected: donuts are hand rolled! Totally plan on returning multiple times! Great addition to our neighborhood!“
Customers` Favorites
“We love this bakery. Their donuts are amazing, creative, and unique. Their cake is amazing too. We ordered a wedding celebration cake. It was beautiful. I'm so happy we ordered here.We ordered a chocolate cake with white frosting and strawberry frosting inside. The cake is light and the frosting too. It all went so well together. The strawberry flavored frosting was also great.People ordering here need to know this story. We ordered a cake here for my Dad and now step mom who just recently eloped. We wanted to do something to celebrate when they got back so we got cake from here. I walked in and picked it up. I looked at it and at first glance the writing looked good. Then when I got home, well, I realized they misspelled our name. Common mistake, our name is unusually long. I called them and told them our situation and they were apologetic, and owned the issue to the point that they actually drove out with their frosting and utensils and rewrote the cake. ?. The bakers here have big hearts and we can't thank them enough.“
Customers` Favorites
“I was driving through downtown St. Charles early last week when my eye caught this one of a kind Donut joint and I had to make a stop to check it out. Since this was my first time here, I had to try couple of stuff. With the help of one of the nicest employees Mari, I ended up getting some Donuts and a sandwich to go. The food tasted great. The place was very clean and well kept. I will be going back there again with some friends.“
Customers` Favorites
“Ordered online through Grubhub/Yelp the day before. I was a little confused by the ordering system for a half dozen/full dozen, but just selected full dozen and added the donuts I wanted in the comment section. The order was ready when I got there, and all the donuts were delicious. Loved the Boston and Bavarian cream, as well as the long johns and buttermilk donut. Donuts are a good size and they put a good amount of filling in the filled donuts. Will be back for sure to try the others!“
Customers` Favorites
“The employee (young lady) you have working the store right this very moment ( Saturday, July 15th at 5:33pm) needs help with customer service. We walked in the empty store to spend money and she did not greet us. Also, when we inquired about whether the store had muffins her response was (with a nasty attitude) "whatever is in there." Needless to say we left without spending a dime. Please train your staff better.“
Customers` Favorites
“Great place to start off your morning. Samantha always has something nice to say every morning and gets my order done quickly and efficiently. Would definitely recommend this place to anyone who needs a good cup of joe and a smiley face in the morning:)“
Customers` Favorites
“Employee jake at this location was really have bad attitude towards me and telling me to shut up because he ask if i called for my 3 box joe coffee and i said yes and i show him the number i called.i buy coffee all time for my employees this location and the maneger and other staff or employees are very nice but this seems to have attitude problem“
Customers` Favorites
“I was told about this new bakery by a friend so I decided to investigate. I was so pleased with all the goods I bought from donuts to danishes to kolacky to bread. So delicious, packaged beautifully and the staff member that attended to me was very knowledgeable about all the items. She was kind enough to share with me her favorites and because of her seeming integrity, knowledge and friendliness, I bought her recommendation. A great addition to Elgin and bakeries.“
Customers` Favorites
“I received an ad in the mail today, and decided to purchase over a dozen of these donuts. At first bite, they are incredible: soft, smooth, and a right blend of frosting and pastry. I have no doubt that with coffee, it will be heavenly. I definitely recommend this place to anyone looking for a sweet treat.“
Customers` Favorites
“That lady can make a mean batch of donuts! Very delicious and tasted fresh. The apple fritter has good apple chunks in it and I thought the cinnamon bun donut was amazing too. The coffee was from a machine kind of gas station style, which is fine, I just didn't realize that at first. Infinitely better donuts than any fast food donuts so I don't know why people complain about the pricing.“
Customers` Favorites
“Update 05/18/2023 - stellar service! I’m partially disabled. The app was being stupid and would not let me place my order, so I called inside. The lady at the counter took my order, came outside for my card, brought out my food. This is what I call service. Thank you for your personal touch. I APPRECIATE YOU!!!“
Customers` Favorites
“They are always open. Not to mention, they also have Baskin Robbins conjoined...so yeah, ice cream, donuts, sandwiches and coffee are always served. Product consistency is good here. Just "donut" over indulge☺ ample seating. Drive through is super efficient at this branch.Kid-friendliness: Fun occasional treat for kids.“
Customers` Favorites
“This Dunkin Donuts has pleasant, more modern and updated decor which makes the experience of dining in much better. The soughdough breakfast sandwich I had with my choice of turkey sausage was decent. The avocado toast that I also had was made well, but the guacamole was a bit too cold on the toast which made the toast seem cold. Undoubtedly Dunkin probably keeps a redimade avocado mash / guacamole refrigerated until use; yet I believe if you are going to make exceptional avocado toast, you need to mash the avocado at room temperature, use the right spices, and immediately serve it on newly made extra warm toast.The vanilla cold brew with sweet foam was decent and the vanilla flavored cold brew coffee thankfully did not any extra sugary sweetness to the drink.“
“My favorite Dunkin’, not only because is only blocks away from my home but because there is this lady in the mornings that always wishes you a nice day with a smile, she always tells me, see you tomorrow… she knows I’m there almost every day and her vibe makes me feel really good.“
Customers` Favorites
“Besides coffee, I have a new favorite drink at DD/Dunkin. It's the Raspberry/Watermelon Refresher! I order mine with water as the base so I can really taste the Watermelon and Raspberry. It's 'Amazing'!!! Sometimes an employee will struggle with my request to use water as the base, but when I explain why, they get on board.“
Customers` Favorites
“Dunkin' has always been a reliable go-to for a quick bite, and this location is no exception. The donuts, while good, may not necessarily stand out as extraordinary, but they consistently hit the spot when you're in the mood for something sweet and satisfying. They're dependable, even if not particularly unique. (Parenthetically, they had a "baker's choice" donut that was special for the kids, a turkey! It's these little surprises that make the experience memorable.)As for the atmosphere, it falls into the category of practical. It's a place designed for convenience, offering a no-frills setting that gets the job done. While it might not be the coziest spot to linger, it's perfect when you're looking for a grab-and-go option or a place to refuel during a busy day.What truly sets this Dunkin' location apart is the exceptional friendliness of their staff. In a world where customer service can sometimes feel like an afterthought, the staff here consistently go the extra mile to make your experience enjoyable. Their warm and welcoming demeanor is a refreshing change and adds a special touch to your visit.It's the kind of service that turns an ordinary trip for a donut and coffee into a pleasant and memorable experience. If you value great service and a dependable snack, this Dunkin' is the place to be.“
Customers` Favorites
“I'm here ever morning and I alway order XL Midnight. The lady in the front is a POWERHOUSE she by herself and is very kind. Great customer service..she always makes my coffee right there and always apologize.. I been to other places but byfar the best place for my coffee..“
Customers` Favorites
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“I'm not one to usually write reviews, especially of fast food places, however, my experience at Dunkin this morning was a special one. I regret that I didn't get my cashier's name, but she was working this morning, and probably couldn't have known this was my first time in public presenting feminine, as I'm trans.I got up to the counter, she smiled at me and said "I LOVE your shirt." This simple compliment has shaped my attitude for the day, I can't stop smiling, PLUS the coffee and donut really hit the spot.To that cashier, you absolutely made a trans girl feel like her best self this morning, and there's not enough words I can share to thank you for that gift.“