$$ • Donuts

5959 W Diversey Ave, Chicago
(773) 745-0731


Take-Out/Delivery Options


Reviews for Dunkin' Donuts

Lazy workers at all times of the day. I just went thru the drive thru after some months of not stopping at this location because of their horrible customer service. Once again they gave me coffee that tastes like burnt old coffee! It’s unacceptable as coffee it’s supposed to be replaced at Dunkin’ every 17 min. Hire new employees trained correctly and don’t waste your money at this Dunkin’.

Seems like the staff here are always confused when you make some slight changes. Like instead of cream for your coffee you want oat milk and they become perplexed and can't figure out how to put it in the machine. The receipt always says something different than what I ordered and I can't tell if they're making it right. I've been coming to this Dunkin' for 10 years and I don't know if they just constantly have new staff that they have to train but...read full review

Thank goodness for Dunkin'. Have found it is difficult to find decent coffee anywhere and you really have to find one and there are a few around. Just ask someone. A tip to know is if you order a cuppachino you will have mostly froth and it feels like there is no coffee in it when you pick it up. Order a latte instead and you will have coffee.

More Reviews(40)


Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.