Potbelly

$ • Sandwich Shops, Fast Food, Salad

Hours:
225 E Chicago Ave, Chicago
(312) 837-4896

Take-Out/Delivery Options

Customers' Favorites

Potbelly Sandwich Shop Reviews

2.6 (38)
On 12/29/23 I walked over to the counter where a cashier was standing right in front of the register phone in hand scrolling, without even looking up or putting her phone down, she asked in a bothered tone “what would you like to order?”. That’s NOT how you address customers, plus, not even wearing gloves as she grabs a bowl to pour my soup after she had her hands on cellphone. The food is good and the rest of the employees courteous, but there’s always that one person...read full review

Thos place is in luries children's hospital, it has an extremely high volume of traffic coming through. All the staff is super fast and always so friendly. When we found out our son had cancer my husband had being crying and the one worker said you look like your having a bad day and paid for my husband's good. Food is always fresh tasting.

I love Potbelly, I think their Italian sandwich is really tasty. This would have been 5 stars, the guy in front of me tried a new sandwich with a ghost pepper sauce, I asked if she could put it on my sandwich. Her reply was no, only on the chicken sandwich. A dollop of sauce cost maybe 5 cents, would have been good customer service, but too many workers don't get it.

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Hours

Monday 8AM - 10PM
Tuesday 8AM - 10PM
Wednesday 8AM - 10PM
Thursday 8AM - 10PM
Friday 8AM - 10PM
Saturday 10AM - 7PM
Sunday 10AM - 7PM
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