“I’ve read some of the negative reviews… I can only speak for my experience late night. Coming back late at night from work. I’ve stopped now twice at the drive-through. The first time I just wanted something quick and easy so I could get back on the road. I was not expecting much, probably just your average greasy half smashed poorly made late night burger from a fast food chain. I was totally wrong! The burger was made fast, and honestly, I was expecting my original first thoughts… But when I opened the bag, it was a freshly made burger. The bun was not smashed at all, The meat was still hot, all the vegetables were cold and crisp. And the burger was constructed perfectly (and when I say constructed perfectly, I mean like it looked like it was in an ad in a magazine or on television!!!) with the precise right amounts of condiments! Also, it was wrapped neatly and with care! Somebody was taking pride in their work!! … The next night I happen to be passing by at the same time (1a.m.) And I decided to see if it was a fluke the night before. I placed the exact same order, I received exactly the same thing as the night before a perfectly made Burger!!
Just for clarification I don’t normally do this… I’m not a guy that writes reviews. Man I gotta give credit where credit is due!! Whoever owns this franchise, you need to thank your late night drive-through team! They are on point!“
“Nice place for a quick bite. I stopped here one late night when I was going home. I went through the drive through, the rep was nice and when I went to collet my order he was so sympathetic because he saw how tired I was, (which I was and I had a trobbing headache). But just his kind words was appreciated on my little way home. I waited a little for my burger and i was so worth the wait because it was great. I got lemonade for my drink and i couldn't tell when last i had a good tasting lemonade. Wendy's definitely my spot now for great tasting lemonades.👍🏿“
“Best Wendy’s in Chicagoland and it isn’t even close. Food is always right and fresh. I also come by here sometimes to do deliveries and the staff is courteous and I never have to wait. I have been here at all hours of the day so someone here is doing something right.“
“Every employee here is outstanding! I've been in the restaurant industry for over 15 years and I'm always impressed with how friendly and accommodating the staff is here. They all deserve a raise! Food is also great and my order is always on point. Thanks for what you do here.“
“Good place. Security conscious. I use the drive thru on occasion. Talking to the AI ordering system is different. But the robot lady got my order right! 🤣
Update. Refused my Uber Eats order at the drive thru, even though I have picked up orders before at Wendys drive thru. Not going to this store EVER AGAIN!“
“This is probably the best Wendy's in the area. It's burgers always taste freshly made even the small ones. The other nearby Wendy's will frequently serve old burgers from the pan. The only complaint could be it stinky neighbor ( City garbage facility ).“
“This spot is perfect when those late-night cravings hit 🌙🍔 I really appreciated that they were open so late, it honestly saved my night 🙌 The food was exactly what I needed - warm, comforting, and super satisfying 😋
I ordered some nuggets, and they were incredibly tasty and crispy on the outside, just how I like them 🍗✨ The burger was just as amazing juicy, flavorful, and cooked perfectly 🍔🔥 Every bite felt like pure comfort food heaven.“
“People should patronize this establishment. They have good food and let you use the bathroom. I don't know about you but it's gets harder and harder to find an establishment that care enough for the community to let them use the bathroom!“
“Wendys..... Come thru... I'm not even about to play with yawl my meal was just so good and I haven't ate Wendy's in a while especially at this location due to bad service and bad food .... But the guys at the pick up window and on the head set... AMAZING SERVICE.... FOOD WAS HOT FRESH AND DELICIOUS.... And this PINEAPPLE ENERGY DRINK WHAT YAWL GIVE ME🙌🏾🙌🏾🙌🏾🙌🏾 OMG I need that in an XTRA LARGE .... Man that Pineapple energy drink was GOOD.... thank you Wendy's Staff for the good food and service“
“The best Wendy’s I’ve ever been to. Staff is extremely cordial and the service is quick. I normally don’t review large chain fast food restaurants, but I had to give credit where it’s due. Not many places are like this specific location. Keep up the amazing work!“
“A huge 10/10 to Manager Lici and the entire team! 🌟👏 Every visit has been a great experience from start to finish. My food is always served fresh, hot, and exactly as ordered. 🍔🔥 I’ve never had any missing items, confusion with my order, or any kind of problem, which says a lot about how well this location is managed. 😊 The staff is always friendly, professional, and works efficiently to make sure every customer is taken care of. The service is consistently outstanding, and they truly go above and beyond to provide a great dining experience. 💯❤ I highly recommend this place to anyone looking for excellent food and top-notch customer service. Keep up the amazing work! ⭐🙌“
“I love Wendy's food and I'd been visiting many times this place and usually is busy, and friendly environments.
Tonight I just want to said, thank you at this location for keeping clean and nice place, since dinner room and bathroom too.
I order a chili 😋 and it was so delicious the way I like it. Thank you Wendy's team for your effort 👌 and keep this place nice and neat 👍 😀“
“Came here because the dining room at the Wendy's on Lawrence was mysteriously closed at 9:00pm on a Thursday. Went to the drive thru to ask why and got an AI ordering bot. If Wendy's is trying to piss off their customers they're doing it right. At least this location is actually open.“
“I recently had an outstanding experience at Wendy’s, and I can't rave enough about the exceptional service and warm atmosphere, all thanks to their incredible manager, Jesus. From the moment I walked in, the restaurant was spotless, the staff was cheerful, and the energy was welcoming.
Jesus truly sets the bar high for what exemplary leadership looks like. His attentiveness, genuine kindness, and dedication to customer satisfaction shone through in every interaction. Not only did he ensure my food was fresh and perfectly prepared, but he also took the time to greet customers with a warm smile and thoughtful conversation, making everyone feel valued.
The team, clearly inspired by Jesus’s leadership, worked seamlessly together, delivering quick, accurate, and friendly service. The meal itself was delicious—crispy fries, a juicy, flavorful burger, and the Frosty was the perfect treat.
If you’re looking for not just great food but an uplifting dining experience, this Wendy’s is the place to go. Thank you, Jesus, for going above and beyond. Your passion and heart make all the difference, and it’s clear that Wendy’s is lucky to have you leading the team!“
“I couldn't rate the food, because I just got a drink so my daughter can use the bathroom. The gentlemen behind the counter on 08/27/26 at around 2-3 pm. The one that took my order and one at the counter were really nice and engaged in nice conversation. They also treated me with respect. It was really a pleasant experience.“
“Drive thru people are usually pretty nice at this location. They were really apologetic when my online order called for a pretzel bun and they were out of them. They also were cool about swapping a spicy chicken patty for the grilled chicken on my niece’s salad. As far as Wendy’s spots go, this has been a good one. 👍👍👍“
“This is my favorite Wendy's I've ever been to! It's always quiet, calm, and has such a great atmosphere. The staff is consistently friendly and welcoming, and the restaurant is unbelievably clean. Honestly, this is the cleanest fast-food restaurant I've ever been to—period. It's clear the team takes pride in keeping the place spotless and providing a great experience every time.“
“Great place very odd how the restaurant was built at that location. I don't think anyone put any thought into the drive thru because, only 2/3 cars fit in the drive thru and when its packed cars are lined up going down a residential street which causes traffic.“
“Very helpful and kind people. I accidentally placed an order at a different location, and they helped me by making the order at their establishment. I really really appreciated their help and how quickly they put the order together. Thank you again to the team, and I’m sorry for the inconvenience ❤“
“Came in through drive thru maybe a week ago when it was raining. The service we received from Stephanie at the drive thru was amazing. I usually have to always ask for ketchup, napkins etc and she had everything in there already which I know seems like it should be standard but it isn't at most places. She was also just very pleasant, she was great!“
“Great food and service/ Ronald Marshall Calvin PaytonMarlin Moore Big C RAY Walter Payton brother LEE Jaleel Eric Terrence EMON KP Lil Mac and Alithia Phillips Irene White Dushaun Mosley Alex Mosley shaun T babe torvel Phillips damilla Phillips and Donald white all rest of us athletic ly dangerous coaches inspire us Last game against Jackson ville jaguars on NFL football field got a lot of respect from them on NFL football field/ scrimmage game against Dawayne Wade and Derrick Rose before they went pro NBA Ronald Marshall athletic artists 3chevys on carlots and streets we all designed 3 new Chevy Impala double pipes and New TL1 Camaro double pipes and New heavy Chevy SS double pipes distribution co manufacturing Co percentage cards all community s support Ed ???????????️?️???????????????????????????????? pass word on stay safe and alert police and under cover police officers clone facilities DNA investigation tests and finger prints test lie detector test forensic report all 53states and white house investigation donald trunk and snoop dog 411 911 y'all get a killer dog that eats people saftey purposes Military/ my back ground ARMY Navy and Marines and ariforce worked Military facility Artillery Technician/ Armed security guard license Facility s/ Ronald Marshall athletic artists 3chevys computer Geek and phone Geek pass word on stay safe $$%% cover ur ass emergency better to be safe than sorry“
“Stopped by this Wendy’s for lunch and had a great experience! I ordered a spicy chicken sandwich combo, and it came out hot, fresh, and full of flavor—the fries were perfectly crispy too. Service was quick and the staff were friendly, even though the drive-thru was busy. The restaurant was clean and well-kept, which made the visit even better. A solid spot for fast, reliable food when you’re in the area!“
“I came in because my salad was missing its dressing. The manager, Jose was very understanding, I showed him my order to make sure I wasnt just looking for free food and he made it right and gave me a new salad with the dressing. He was kind and friendly. He runs a good shift and a great store. I will be back to support Jose and his team!“
“I came to this Wendy’s after leaving another one because they didn’t have potatoes. Got here & waited just to be told no potatoes again. I still ordered because I had sat in the line for awhile. After reaching the second window I asked for a manager and I introduced myself to the manager Cody & asked him why I wasn’t able to receive a potato and why it happens every-time I come to this location as well, he responded but MADE SURE I GOT MY POTATO! The wait was 30 mins but I appreciate him so much because HE MADE MY NIGHT! Especially as a pregnant woman CRAVING a Wendy’s potato. So many other places I could have went here in Chicago but I chose Wendy’s! It’s sad because the Ashland location and this location never have them, exactly why I stopped coming here all in all. But since I’ve been pregnant the cravings have increased . I thank you Corey ! Especially being a general manager myself in fast food , I expect things like this. Even though he is just a regular manager , He is the only reason I will ever think about maybe coming back to Wendy’s. Find more managers like him, if I had gotten my receipt I would have did the Wendy’s online survey but with no receipt I couldn’t. That’s why I’m here. Corey, if I would have had my business card I would have given it to you . If need be contact me, I will hire you no questions asked!
Dietary restrictions: No red meat.“
“I was very impressed with this Wendy's never tried their breakfast menu it was delicious and the gal working early morning was so nice I will go back again Thank you Wendy's for the good experience I got enjoyed every minute of it..“