14 Best Ice Cream Shops near Hamel

“wish there was a maybe recomemd button.. Same teen boy every time we visit, and unfortunately, the same issue each time. Our first visit, I ordered a bacon cheeseburger and received a BLT. On the second visit, I specifically ordered a bacon cheeseburger plain — only bacon and cheese — but by my third bite, it was full of ketchup, mustard, and pickles. Today was our third visit, and I ordered two chili dogs with no cheese (I even repeated it twice). Yet both came out covered in cheese. This could be serious if someone was not able to have something or allergic. The first time, I thought maybe he was new. The second time, I was having a rough day and tried to laugh it off. But this time, we were on a time crunch, and having to wait for the order to be remade was really frustrating. I truly don’t like to complain because the food itself is great — the strawberry milkshakes and ice cream are amazing, and the rest of the menu is usually really good. But the service has been consistently poor every time we’ve come. It’s hard to believe ours is the only order that’s been rung up wrong. Either this young man needs more training, shouldn’t be on the register, or maybe just isn’t a good fit for that position. We’ve never been offered a refund, a remake without the wait, or even an apology — and that’s disappointing for an otherwise great place.“

“northside can do no wrong. the signs remind me i need to shovel as much money to them as i can“

“The ice cream is very good, but...don't plan on any "naughty" flavors at the Edwardsville store, probably ever. That aspect is very disappointing. Service is great, atmosphere good. The owners should be up-front and post "no boozy flavors" on the Edwardsville website, not just a sign inside (after you're already inside the store). The ice cream was very tasty, but I was craving something "special".“

“Probably the best shake I have had in my entire life. Brownie Batter ice cream with oreo toppings, I highly recommend. Was there on the 4th of July in the evening, seemed like the family was there working rather than non-family staff, which I appreciate.“

“My brother is terminally ill. One of two things on his bucket list were to 1) go deep sea fishing - which can’t happen, and 2) try Gooey Buttercake Ice Cream. After running everywhere yesterday to try to find it, with no luck, as a last ditch effort I went in to Annie’s. They did not have it on the menu but Emily (the owner) was so considerate when she heard what was happening that she decided to attempt to make it on her own for me to pick up today. She told me everyone said it was delicious who tried it. Unfortunately, my brother will likely not be able to taste it as he is relatively unresponsive within a very short 24 hour period. The service, the support, them going above and beyond from what I could have ever dreamed of is absolutely beyond words. I’m sure Tom would have loved it. Thank you, Emily! There are still angels on this earth. And my daughter is absolutely addicted to your custard, and has been for four years!“

“Thanks for my newest obsession…Peach, raspberry iced tea 🤗“

“We went tonight for ice cream and Kathryn was beyond amazing. She noticed my son’s shirt and took interest in him and his interests. She was praising him and made his special night even better. It was nice having such a friendly, genuine face to walk into and chat with. She’s a great asset and hope to see her next time we’re in!“

“Nice old style dinner. Great Philly cheesesteak.“

“The first time we ordered, we were disappointed with our food. However, they reached out right away, apologized, and gave us a discount for our next visit. We decided to try them again tonight, and everything was great. The food was cooked perfectly, the staff was nice, and my kids got to play a board game. If you had a less than stellar first experience with them, I would suggest giving them another try.“

“A shout out to the person handling the dining room and fountain soda. She was amazing and her customer service was outstanding. Date 6/15 Time 12:30 I hope you are able to let her know. Her name tag was hidden behind her apron or we would have had her name. Wow! Dawn Mushill, CEO Customer Service and Beyond“

“You guys did an amazing job with our cake! Thanks so much!!!! ❤“

“I've only had a cold treat from here as far as something for myself, it's the strawberry version of the peanut buster parfait, if you've never had one you might like it , the staff and atmosphere was great when I've been there, very nice place, good location to, thanks for the great treats and experience 🙂“

“1st the food is delicious I love Freddys, But yesterday I had a small problem. I'm the type of person that doesn't Like to complain and I hate confrontation but Megan was so nice and helpful. She fixed the problem immediately and with a smile. With food and employees like Megan, it's always a good experience at Freddys!“

“Pretty good shakes, just not really the service. People will stand talking to they're friends as you are waiting an watching them outside your window an by the time you get them they'll be mostly melted an turn to foam?

Again pretty good shakes just not the service when they're too busy talking with your order in hand.“