Customers` Favorites
Customers` Favorites
“The Perfect Family Hangout! 🛝☀If you're looking for a genuinely family-centered place to take the kids, this is it. Uptown Scoops feels like a throwback to classic town square community vibes. We love coming here to grab some rich frozen custard in a freshand sitting out on the spacious patio.“
Customers` Favorites
“northside can do no wrong. the signs remind me i need to shovel as much money to them as i can“
Customers` Favorites
“They have the most delicious ice cream! My boys and I really enjoy it. Also they serve pup cups and our little doggie Bean loves it 😊 Very friendly staff!“
Customers` Favorites
“The Collinsville Dairy Freeze is a community staple. The owners and staff are friendly and efficient. If you haven’t yet had their orange sherbet, it’s the best (possibly the best in the world!).“
Customers` Favorites
“The ice cream is very good, but...don't plan on any "naughty" flavors at the Edwardsville store, probably ever. That aspect is very disappointing. Service is great, atmosphere good. The owners should be up-front and post "no boozy flavors" on the Edwardsville website, not just a sign inside (after you're already inside the store). The ice cream was very tasty, but I was craving something "special".“
Customers` Favorites
“This has to be the smoothest creamiest ice cream I have had. Everything is fresh at this one of a kind shop. The lady at the drive through window was really nice. I got a small strawberry banana sundae and it was fully loaded with whole fresh fruit. I could not stop myself from eating it all before taking a picture. They give you a sizable portion as well.
Note: They only take cash so be prepared.
And, if your car sits low to the ground go through the drive through, avoid the side parking lot as there is a sizable divot where there is road access.“
Customers` Favorites
“Always enjoyable. love the flavors“
Customers` Favorites
“What is better than home cooked? They believe in flavor here. I have tried most of the food menu and loved everything so far. The momma drinks are awesome and the ice cream hasn’t disappointed. I recommend them and I am a regular.“
“This was paid first time getting custard. It was great. I had the Hula, my son had the Mud Pie, and my daughter had the Birthday cake.“
Customers` Favorites
“My brother is terminally ill. One of two things on his bucket list were to 1) go deep sea fishing - which can’t happen, and 2) try Gooey Buttercake Ice Cream. After running everywhere yesterday to try to find it, with no luck, as a last ditch effort I went in to Annie’s. They did not have it on the menu but Emily (the owner) was so considerate when she heard what was happening that she decided to attempt to make it on her own for me to pick up today. She told me everyone said it was delicious who tried it. Unfortunately, my brother will likely not be able to taste it as he is relatively unresponsive within a very short 24 hour period. The service, the support, them going above and beyond from what I could have ever dreamed of is absolutely beyond words. I’m sure Tom would have loved it. Thank you, Emily! There are still angels on this earth. And my daughter is absolutely addicted to your custard, and has been for four years!“
“What a wonderful place, love the floats. New ownership is top notch!“
Customers` Favorites
“My wife and I really enjoyed our experience yesterday (6/13/26) at City Scoops! The worker there was very accommodating to all of our requests, answered all of our questions, and made us feel very welcome along with all of the other customers that were in the store. Definitely coming back soon!“
Customers` Favorites
“A shout out to the person handling the dining room and fountain soda. She was amazing and her customer service was outstanding. Date 6/15 Time 12:30 I hope you are able to let her know. Her name tag was hidden behind her apron or we would have had her name. Wow! Dawn Mushill, CEO Customer Service and Beyond“
“I can't really have ice cream. And if I did I wouldn't have this because it's just oddly cold. I understand that's kind of a point but I can't stand when I put ice cream in my mouth and I can feel it clinging to my tongue. It's just weird“
“I went into Baskin-Robbins expecting, you know… a normal scoop. Maybe a lil cup. A casual vibe. Instead, these absolute legends said “nah” and casually disappeared to the back like they were about to perform surgery—only to return with a FRESH BUCKET of ice cream like they had just churned it with love, dedication, and possibly magic.
I’m standing there like… is this a transaction or a life-changing event??
The scoop? Immaculate. The energy? Elite. The commitment to my happiness? Unmatched. I felt like a VIP. A celebrity. The chosen one of frozen dairy.
If you’re debating going—don’t. Just go. Worst case scenario: you get amazing ice cream. Best case scenario: they pull out a fresh bucket and you ascend to another plane of existence like I did.
10/10. Would trust them with my future children.“
Customers` Favorites
“Normally I LOVE this place ... not tonight. 45 mins in the drive through to get a cold burger handed to me , minus my concrete. She said she would go back and get it. Waited 10 more minutes , went inside , the line is out the door . Asked for my concrete, they handed me a completely melted cup of custard .... I asked for my money back. They had plenty of help , but no organization . They were all running around doing 2 or 3 different things , not organized at all, The manger was no where to be found .. I was told she was in the bathroom. When she finally came out , she had an I do nit really care what your complaint is attitude . I got my money back and left ... normally the food is hot and fresh, it takes a bit , but I have never seen such a mess as tonight !“
Customers` Favorites
“We stopped on our way from WI to TX to see what all the fuss was about. A butter burger sounded mouth-wateringly delicious. Honestly, it was just a burger, but the crinkle fries were hot and crisp and salty, and the cheese curds were zesty and fresh. And I got a mini flavor of the day frozen custard, b/c apparently frozen custard is a big deal up here, and when in Rome… anyway it was scrumptious and I wanted to lick the cup clean.
Best part of this place was friendliness of staff. After being in Wisconsin and Chicago, it was nice to finally be in an area where people are nice and actually respond to you when you say something! Big difference between northern and southern Illinois. We felt like we were getting closer to home (Texas).“
Customers` Favorites
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“An unforgettable trip to the 80s
Outstanding service, even better custard! To top it all off in proper 80s fashion…they didn’t even turn the machine around asking for a tip!
Grab the wife and kids to get yourself a sweet treat at Bobby’s Frozen Custard.“