4.5
Superb
376 Reviews
1820 Sagamore Parkway West, West Lafayette · 5.91 miles
Customers’ favorites
- Salads
- Macadamia Crusted Chicken
- Lasagna
- Fried Chicken Sandwich
“****Edit: Somehow my "does NOT recommend" was changed to "recommends". I do NOT recommend for group gatherings.*** I made a reservation for a work party and was told they do not like to book reservations on Friday nights, especially for parties larger than 12. That was right around what I was expecting; although, I may have had a few more. I made sure to get RSVPs from folks so I could pivot to a different location and cancel, if necessary. We ended up having 11 folks total in our party, so it worked out. The Bryant sent me a text the day before the reservation to ask that we keep the reservation limited to 2 hours or less (this would have been nice to know when I had booked ~3 weeks prior). Move to the day of: I got there around 20 minutes early thinking they could seat me at the table, if it was ready, or at least seat me right at 6 pm, since that was the time the reservation was for. The hostess informed me that they would not seat me until at least half of my party was there; so, I went to the bar area and had a drink while I waited for other folks to arrive. The bar staff was friendly and prompt. I closed out my tab for the one drink and moved back to the hostess area around 5:50, when I expected other folks to start arriving. I sat on the couch, and the first few folks started trickling in. I informed them of what I was told, and we waited until there were 7 of us there before I approached and told the hostess that over half of us were present (around 5:59). There was another woman at the hostess stand, whom I'm assuming was a manger with the way she was moving about the establishmen, who asked me when I expected the rest of our party to arrive. I told her I expected everyone there within a few minutes. She informed me that they would start getting waters on the table and then they would seat us. I found this a little odd; but, it wasn't a deal breaker. We ended up being seated about 10 minutes after our reservation was scheduled for. Again, I am flexible and understand that plans might need adjustments from time to time. Maybe they hadn't put the tables together yet, for all I knew. We got seated and the waitress got our drink and appetizer orders in. The waitress did a good job taking care of the large party and did what I needed her to with the bill (splitting it into two bills). Our food was delicious and the drinks were good. She was observant and was quick to get boxes for us as meals were finished. There were a couple desserts ordered: they arrived quickly and were delicious. Plates were being cleared around 7:50. A few folks may have wanted to order another drink or two; however, the lady manager proceeded to stop at our table around 7:53 to tell us they had another reservation at 8 and we needed to leave. Had they not delayed seating us and gave us a full 2 hours, I likely would not be leaving this review. I found the management rude for the amount of money that they were making in the hour and 45 minutes that we were there (over $550 was spent). In my opinion, kicking customers out of a dining establishment is not a good way to keep business. Although the wait staff and food was overall good, I do not intend on booking another group event at The Bryant: nor can I recommend it to anyone looking to book larger group events.”
Pizza · $
