Customers` Favorites
Customers` Favorites
“Staff is always friendly. Food is always delicious. Great place to grab a sandwich“
Customers` Favorites
“They are fast, friendly and the food is fantastic!“
Customers` Favorites
“First time to Potbelly Sandwich Shop . Great place and the service was great I had the Italian and my wife had the chicken club. It's always hard to find a good sandwich shop Around the area No I found that shop. I'll definitely be coming back in the future keep up the good work potbelly“
Customers` Favorites
“ordered online thru their app. we added in the special instructions that we would tip them personally if they loaded it up a bit and could accommodate our preferences, and put our phone number in. we received a text message from one of the employees, Emerson was the name, being the sweetest person ever and letting us know they were gonna hook us up, even sent us a photo while it was being prepared. everything was delicious :) we were actually missing two small items (cookie and chips, happens very often with doordash) and the manager called me personally after i contacted doordash customer service to let me know i would be refunded. i didn’t get her name, but she was super kind, prompt, and professional. props to this team, it’s not easy maintaining such kindness and professionalism in food service sometimes when you get bad customers, rudeness, impatience, etc. these folks nailed it :)“
Customers` Favorites
“I would go out on a limb and say you will not receive better customer service from nicer people anywhere in the food industry! The food is always great and the service is always fantastic. Wonderful group of people in there. Truly a highlight of my day“
Customers` Favorites
“Very good. Everything was made fresh and was delicious. I got the prime rib jalapeño Philly. A little heavy on the bbq sauce. It was delicious but it was a mess. I also got the regular Philly and fries combo. Next time I'm just going to stick with that. The seasoning on the steak was great. Fresh cut fries. All in all a great experience. Will definitely be back.“
Customers` Favorites
“The way the crew from thus store greets you when you first come in is heart warming. It took me by surprise. You don't get thus kind of appreciating these day's. If your ever having a bad day stop at the Jimmy John's and by the time you leave you definitely have a smile on your face. SHOUT OUT TO THIS TEAM AND A BIG SHOUT OUT TO THE MANAGER. YOU CREW IS A REFLECTION OF MANAGEMENT. KEEP UP.THE GOOD WORK“
Customers` Favorites
“The employees here are always nice and do an excellent job. They care about their customers enough to even remember what some of their preferences are. That's not necessarily expected, so it is above and beyond good service. They always get a tip from me. I live around the corner from another subway, but I'll drive here instead. It's a complete, 100% opposite experience than what I receive at their Charlestown Crossing store. The employees here at the county road 311 location are awesome.“
Customers` Favorites
“Service for our group was excellent! We had 20 folks and they used both lines to get our order in and paid for. They were fast and very accommodating. Food was delicious.“
Customers` Favorites
“Great. Sandy is the best.
Vegetarian options: Variety
Dietary restrictions: Variety
Parking: With Kroger's
Kid-friendliness: Very
Wheelchair accessibility: Parking“
Customers` Favorites
“We expected to have a typical Subway lunch while visiting Louisville but ended up extremely impressed by the two young people working. The lady with red braids was patient, kind, and prepared excellent sandwiches. She took the time to chat for a few moments and shared that she chooses to make her job fun. Both people working in the dining room were cleaning. We enjoyed our meal and walked to the door. The young man said, “Miss! You forgot something!” I had accidentally left my wallet on the chair. I’m incredibly thankful for his honesty and kindness. Subway is incredibly blessed to have these two employees. Date and time visited: Feb 3rd, 3:30 pm.“
Customers` Favorites
“This Subway is conveniently located in a residential area not far from the business center of downtown Louisville. I ordered half a sandwich, meatballs. They have regular and high chairs. The workers are efficient and informative. I noticed the lady taping notices at the door and windows:
New Management
I highly recommend this Subway.
Vegetarian options: What I like about Subway is the vegetarian options a person can add to a sandwich such as lettuce, spinach, tomatoes, cucumbers, etc.
Parking: This is a prime location so plenty of parking available.
Kid-friendliness: Subway is always kind friendly with cookies and chips on the menu.“
Customers` Favorites
“Great Service tonight! 10/10“
Customers` Favorites
“Let me just start by commending this establishment on being such a wonderful restaurant. I loved my customer service. I'm disabled and they cut my sandwich for me after I asked. Roger, Carrie and Isaac are extremely friendly. I'm going to keep coming back. This restaurant is the crown jewel of Shively. I'm extremely grateful to have had lunch here today. I had the grilled club on multi wheat. Mountain Dew because I want to go fast! lol Thank you Isaac for cutting my Sandwich. Thank you Carrie for being so nice! Thank you Roger for being an outstanding person to me and my assistant.“
Customers` Favorites
“Usually go in and food is great I got 2 sandwiches 1 was chicken cordon blue, and got a reuban, the Reuban I'll never get again it was well I ate 2 bites threw the rest of mine away, the other sandwich was about the same she threw
hers away. We'll go back but not getting those“
Customers` Favorites
“Love some McCallisters. I always get the King Club but my kid will eat everything on the menu. Healthy and delicious.“
Customers` Favorites
“I usually go in and get a sandwich for my elderly friend, so I got a sandwich as well Plus they sell their yesterday's bread for $0.50 a loaf which is a 16-in .
That bread is excellent to bring home cut it in half and make two good sandwiches out of each 50 cent loaf.“
“Good customer service deserves to be recognized. I had a great experience at this Subway location recently. In particular, I was blown away by the great customer service of an employee by the name of Tyler. From start to finish, Tyler was courteous and ensured my sandwich was made with care, while adhering to all food safety standards — something that is less and less common these days. While having a pleasant conversation, I could see very clearly that Tyler will be a great manager or supervisor someday. The sandwich itself was great, but its the service that will keep me coming back to this location. Thanks!“
Customers` Favorites
“I’m thoroughly confused at the negative reviews. Not only is the food delicious, but the service from everyone at this location is top notch every single time I come in - and that’s a lot. By far the friendliest staff at any of the nearby stores. Thanks for keeping me fed, guys!“
Customers` Favorites
“I always order online and have my food delivered to the hospital along with my coworkers. Our sandwiches are always perfect, everything is always correct, and the delivery driver Murphy is always so extremely pleasant and positive. Every time we see him he has such a great attitude and smile on his face. He always reassures us that our food is correct, and tells us to have a blessed night. He goes above and beyond for us!!“
Customers` Favorites
“I came in right before closing the other day and to my surprise I was greeted kindly and my order was ready to be taken. Normally folks say we're shutting down sorry. I believe the gentleman that helped me was Jacobi and his co-worker Anthony maybe? These young men were courteous, patient and efficient. Keep doing what you're doing and I hope you go far. Thanks for bringing decency and good bearing to customer service this side of town.
Parking: Easy open parking“
Customers` Favorites
“I stopped by Subway for lunch and had a pretty good experience. I ordered a turkey footlong on Italian herbs and cheese with all the veggies, and everything tasted fresh and well put together. The bread was soft, and the ingredients looked like they had just been prepped. The staff was friendly and made the sandwich just how I asked, which I appreciated. The place was clean and not too busy, so I was in and out pretty quickly. It’s not something I’d crave all the time, but for a healthier fast food option, it definitely did the job.“
Customers` Favorites
“Gotta say the fellas that were running the deli were on point 💯 not only did they actually fill the subs, but the presentation of the sandwiches was truly tantalizing and delectable to the eye 🤙 true sandwich artists 💪 thanks for looking out I know where I’ll be going for lunch most days that’s for sure ✊“
Customers` Favorites
“Oh my oh my the boss sub with meat balls is amazing well at least it was when I got it. A young man (with a old fashion name) made it. I went in there to get my normal spicy Italian bmt but he talked me in to the boss and wow it was really good. Great upsale young man and excellent craftsmanship on my sub.“
Customers` Favorites
“I wish I had gotten the names of the associates who were closing tonight (4/15/25 around 9:40pm) because I can’t brag on them enough. I had placed an online order which I felt bad doing so close to closing time, but I legitimately had not eaten in 2 days due to some physical/mental stuff I’ve been going through and I needed something close to home that I wouldn’t have to cook and wasn’t greasy. When I got to the store to pick up my order for me & my roommates, I noticed that my sandwich was missing and the employees immediately jumped to the task of making it right. They were also very kind and patient with me which really turned then end of my day around. Give those kids a raise!“
Customers` Favorites
“Place was clean and the staff was great. My order was great But my brothers order was Terrible. Asked to have a couple of things removed and replaced with Extra mushrooms and Extra pepperoni. Could only find two mushrooms and could only count ten pepperoni. We were very Disappointed!“
Customers` Favorites
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“Subway has really upped their game. The wheat bread is much better. The meat looked and tasted much better. The vegetable bins were full and much fresher. I didn't feel like I was getting the last piece of wilted lettuce in the place. I hesitated to try again after several visits that were less than pleasant. I don't like begging to have a few more veggies on my sandwich. I was pleasantly surprised with the product and service this time.“