Customers` Favorites
Customers` Favorites
“First time to Potbelly Sandwich Shop . Great place and the service was great I had the Italian and my wife had the chicken club. It's always hard to find a good sandwich shop Around the area No I found that shop. I'll definitely be coming back in the future keep up the good work potbelly“
Customers` Favorites
“They are fast, friendly and the food is fantastic!“
Customers` Favorites
“Staff is always friendly. Food is always delicious. Great place to grab a sandwich“
Customers` Favorites
“ordered online thru their app. we added in the special instructions that we would tip them personally if they loaded it up a bit and could accommodate our preferences, and put our phone number in. we received a text message from one of the employees, Emerson was the name, being the sweetest person ever and letting us know they were gonna hook us up, even sent us a photo while it was being prepared. everything was delicious :) we were actually missing two small items (cookie and chips, happens very often with doordash) and the manager called me personally after i contacted doordash customer service to let me know i would be refunded. i didn’t get her name, but she was super kind, prompt, and professional. props to this team, it’s not easy maintaining such kindness and professionalism in food service sometimes when you get bad customers, rudeness, impatience, etc. these folks nailed it :)“
Customers` Favorites
“This is my second time eating here. The customer service was amazing. First time I got Philly cheesesteak this time I got the lemon pepper rub and garlic parmesan all flat wings. Reminded me of when I lived in Atlanta. Hot and fresh with the steam still coming off them! Great job to the owners! We will be back! Both times we got free refills!“
Customers` Favorites
“Service for our group was excellent! We had 20 folks and they used both lines to get our order in and paid for. They were fast and very accommodating. Food was delicious.“
Customers` Favorites
“We expected to have a typical Subway lunch while visiting Louisville but ended up extremely impressed by the two young people working. The lady with red braids was patient, kind, and prepared excellent sandwiches. She took the time to chat for a few moments and shared that she chooses to make her job fun. Both people working in the dining room were cleaning. We enjoyed our meal and walked to the door. The young man said, “Miss! You forgot something!” I had accidentally left my wallet on the chair. I’m incredibly thankful for his honesty and kindness. Subway is incredibly blessed to have these two employees. Date and time visited: Feb 3rd, 3:30 pm.“
Customers` Favorites
“Great. Sandy is the best.
Vegetarian options: Variety
Dietary restrictions: Variety
Parking: With Kroger's
Kid-friendliness: Very
Wheelchair accessibility: Parking“
Customers` Favorites
“The employees here are always nice and do an excellent job. They care about their customers enough to even remember what some of their preferences are. That's not necessarily expected, so it is above and beyond good service. They always get a tip from me. I live around the corner from another subway, but I'll drive here instead. It's a complete, 100% opposite experience than what I receive at their Charlestown Crossing store. The employees here at the county road 311 location are awesome.“
Customers` Favorites
“This Subway is conveniently located in a residential area not far from the business center of downtown Louisville. I ordered half a sandwich, meatballs. They have regular and high chairs. The workers are efficient and informative. I noticed the lady taping notices at the door and windows:
New Management
I highly recommend this Subway.
Vegetarian options: What I like about Subway is the vegetarian options a person can add to a sandwich such as lettuce, spinach, tomatoes, cucumbers, etc.
Parking: This is a prime location so plenty of parking available.
Kid-friendliness: Subway is always kind friendly with cookies and chips on the menu.“
Customers` Favorites
“Roger and Carrie the owners are absolutely amazing!!! I ordered online and accidentally chose the wrong store, when I arrived they said that there was no order in my name but they were very understanding and gave me my order at no charge. I will drive out of my way to come to their store, amazing people and amazing service! I frequent their store already and am always satisfied. HIGHLY RECOMMEND!!!“
Customers` Favorites
“Love some McCallisters. I always get the King Club but my kid will eat everything on the menu. Healthy and delicious.“
Customers` Favorites
“Great Service tonight! 10/10“
Customers` Favorites
“Food was good and service was respectful. They actually listened to how I wanted my sub instead of just throwing it together. No issues at all—would come back.
That old lady was caring and the owner seems cool and their coworker too.⭐️⭐️⭐️⭐️⭐️“
“Good customer service deserves to be recognized. I had a great experience at this Subway location recently. In particular, I was blown away by the great customer service of an employee by the name of Tyler. From start to finish, Tyler was courteous and ensured my sandwich was made with care, while adhering to all food safety standards — something that is less and less common these days. While having a pleasant conversation, I could see very clearly that Tyler will be a great manager or supervisor someday. The sandwich itself was great, but its the service that will keep me coming back to this location. Thanks!“
Customers` Favorites
“I usually go in and get a sandwich for my elderly friend, so I got a sandwich as well Plus they sell their yesterday's bread for $0.50 a loaf which is a 16-in .
That bread is excellent to bring home cut it in half and make two good sandwiches out of each 50 cent loaf.“
Customers` Favorites
“Place was clean and the staff was great. My order was great But my brothers order was Terrible. Asked to have a couple of things removed and replaced with Extra mushrooms and Extra pepperoni. Could only find two mushrooms and could only count ten pepperoni. We were very Disappointed!“
Customers` Favorites
“I just had a great customer service experience at this store. I did a mobile order and arrived just a few minutes before 10:30 the door was open and everyone was working hard and prepping for the day. They made my order really quickly and I was on my way.“
Customers` Favorites
“I came in right before closing the other day and to my surprise I was greeted kindly and my order was ready to be taken. Normally folks say we're shutting down sorry. I believe the gentleman that helped me was Jacobi and his co-worker Anthony maybe? These young men were courteous, patient and efficient. Keep doing what you're doing and I hope you go far. Thanks for bringing decency and good bearing to customer service this side of town.
Parking: Easy open parking“
Customers` Favorites
“⭐️⭐️⭐️⭐️⭐️
Great experience at Penn Station on State Street! Everyone working was friendly, kind, and clearly putting in the effort—they were moving fast and working hard to keep things running smoothly.
The food was fresh and tasted great, and I really appreciated that the staff checked to make sure I had everything I needed. That level of service makes a big difference.
Definitely a spot I’d come back“
Customers` Favorites
“This location is close to my work, so I order there quite often. My orders are always correct and fast, even with delivery during lunchtime. Employees have always been polite. However, it feels like an oven inside this restaurant. These employees desperately need their A/C fixed. Dining in is not a pleasant experience when it is so uncomfortably warm.“
Customers` Favorites
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“When I walked in I was greeted with a huge smile and such sweet attitude. The person making my sandwich named Cali did such a great job. Didn’t smash my sandwich and didn’t rush me one bit. One of the nicest workers and best subway experience I’ve ever had. I WILL BE COMING BACK“