“I recently had an issue with an online delivery service taking half an hour to assign a delivery driver and another estimated half hour for my order to get to me. I had ordered an iced drink which I knew would be completely melted and diluted by that point, so I called the store I had ordered from (this store, #2478) where I talked to a super nice and empathetic barista (I think her name started with a K), who listened and suggested/offered really great solutions. 100/10 customer service. Later when I received my order after cancelling and using a different delivery service I received this lovely note. Thank you!!“
“I dropped a caramel crunch frappe and I was so nervous about going back in and getting another one and everyone there was so nice and even made an new one for me without charging and it was so sweet of them because I was actually so terrified so thank you to the kind lady’s and sir’s in starbucks today !“
“Great experience every time. I enjoy ordering on the app and going inside for that friendly greeting or quick combo with the barista or the exit greeting as I leave. Drinks are perfect every time. I appreciate the team’s effort, words on my cups, friendly people.
I enjoy great customer service and this place has been well trained“
“Service was fast. I ordered a Peach Green Tea Lemonade and it was accurate (on par with every other PGTL I had at a Starbucks). The person I was with had questions about menu items and the barista taking our order was helpful, kind, and knowledgeable. The setting was a bit loud and seating was limited inside so we decided to take our drinks to go.“
“Long wait just for a lukewarm black coffee. Most starbucks I go to put the black coffees out immediately,since they take like 5 seconds to make, which is why i get them. So that was disappointing. Employees were very nice though and it was clean and well kept.“
“Fun little newer spot hosting all the usual, overpriced poorly roasted below average beans, hilariously diabetes inducing sugar levels, fun staff, quick service, and surprisingly taste decently healthy elphaba's Cold Brew I'm stuck on.“
“I don't really even go to starbucks much but really needed some caffeine this morning. While waiting for my coffee I realized I forgot my safety pin to make sure my outfit was a bit more church friendly. Lauren was my absolute hero going above and beyond by searching for pins to help me out without hesitation and a gorgeous smile. Thanks Lauren for my speedy coffee, friendly service, and saving my outfit out of the kindness of your heart!!!“