Potbelly
$ • Sandwich Shops, Fast Food, Salad
Hours:
6751 College Blvd, Overland Park
(913) 202-1814
About Potbelly Sandwich Shop
Customers' Favorites
Potbelly Sandwich Shop Reviews
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I love their salads. So far I’ve tried the mediterranean and the uptown!
We, our family of five, showed up at 8:36pm. 14 minutes before closing time. Our first time ever in Overland Park or at Potbellys. The people were friendly, warm, and inviting. The food was fabulous. Tasted fresh and made with love. We sat outside at the tables overlooking the small pond. It was awesome. Thanks again for the wonderful meal.
Only four stars because they are on the slower side, especially during rush. But, food is always great, made just as we ordered it.
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
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Potbelly is a popular sandwich shop known for its delicious and well-made sandwiches, such as the Pizza Melt. Customers often praise the bread, toppings, and the warm, toasted sandwiches, which they prefer over alternatives like Subway and Jersey Mike's. The cookies, especially the double chocolate chip, are highly recommended, described as soft, gooey, and heavenly.
The staff at Potbelly generally provide great customer service, with employees who are friendly, welcoming, and helpful. Some staff members go above and beyond, offering drinks while waiting and maintaining a clean and comfortable environment. However, there are occasional issues, such as employees wearing earphones or not being as attentive, which can lead to order mistakes or a less warm greeting.
The restaurant is clean and well-maintained during visits, with staff actively cleaning tables and checking bathroom facilities. Nonetheless, there are times when cleanliness can be inconsistent, with reports of dirty tables, empty napkin dispensers, and no soap in the bathroom. Despite minor service and cleanliness issues, many customers remain loyal because of the quality of the food and the welcoming atmosphere. Overall, Potbelly is appreciated for its tasty sandwiches, good service, and inviting environment, though some improvements could enhance the experience further.