Jimmy John's in Louisville

“Shout out to Ash the Assistant Manager and Jeremy at Store #2625 Westport Road, Louisville KY. Wondeful customer service experience on my trip in. Both were so friendl. It's hard to find people that are willing to do their job and with a smile. These 2 are a wonderful asset to Jimmy John's. Makes me want to come to this location everytime.“

“Came here for lunch during the GAMA convention. Place was packed and employees looked very tired. They still had smiles and were polite. Even changed their gloves for an allergy special order! 5 stars and fully recommend this place when attending events!“

“The mark of a good restaurant is how they handle the customer when things go wrong. It is very frustrating to get home with a wrong order, but the management was willing to do whatever necessary to fix it. We are just passing through, but I would definitely come back next time we're in town.“

“Jimmy wasn't there, they said no one worked there by that name. John does work there but he was a no call no show so I'm not sure if he's legit ?But my turkey tom was on point. They made the sandwich so fast it gave me anxiety though.But for real, great quick sandwich spot ?“

“If I could rate my experience today with10 stars I would!! I wanna give a huge shout out to 2 really amazing employees today for going above and beyond to make sure I received my togo order. Olivia one of the managers and her sister Kaitlyn not only exceeded my expectations but went out of there way to make sure I was satisfied!! After uber was originally supposed to drop off my takeout order that never arrived, i called the store and Olivia made took amazing care of me. Im not the one to complain usually but dont mess with a pregnant lady and her food lol and a coincidence she was pregnant and completely understood where i was coming from. Thank you so much for everything!!!“

“They are a great place to stop in and eat, whether you want a sandwich or a meal. They have a wonderful selection or sandwiches, wraps, desserts, chips, and drinks. The workers are always nice and friendly. I always enjoy going here anytime i can. Plenty of seating inside and out.“

“We've had great experiences with the staff here. My husband is immunocompromised from his fight with cancer. They always bring his sandwich out curbside and wait patiently as we put our mask on. Some fast food places get annoyed with us but their team members are always very kind to us about it.“

“Excellent food & service always. I have been a customer here for the last 10 years and pretty much ordered here every saturday I am in town - literally 1000's! I love the folks working there and they make me feel appreciated always. :-)“

“I think my wife kept this JJ in profit during her pregnancy; their sandwiches always hit the spot. Shawn (sp?) and I had a friendly conversation tonight around 8pm after I noticed him prepping for the morning shifts' catering order. Great guy who cares about the customer and his team. This location has never disappointed. Keep it up!“

“Took my daughter for our first time to Jimmy Johns (anywhere). Staff were friendly, food was great! There was a mistake with the charge to my card. The manager immediately brought it to my attention and made it right! Absolutely awesome experience!“

“It's small, 3/4 of the store is work area and there is also a drive-thru located here which makes sense but as far as seating there's probably four tables at the most. I gave it four stars because the food was about on par with most of these locations, but with such a small store of the noise of the utensils and stuff banging around with so much you couldn't even talk to somebody sitting across the table from you.“

“This location is close to my work, so I order there quite often. My orders are always correct and fast, even with delivery during lunchtime. Employees have always been polite. However, it feels like an oven inside this restaurant. These employees desperately need their A/C fixed. Dining in is not a pleasant experience when it is so uncomfortably warm.“

“I went in and all the employees just standing around. They asked me 3 times if I was waiting on something ? they was having a blast but it was okay with me though I grabbed 5 free bags of chips and no one noticed nor said anything and now this is my favorite spot to come to. Btw every table had crumbs, but you can’t beat free “

“Was in there on Thursday of last week the food was great and most of the staff was extremely friendly however there was this one girl very petite she was pretty but her attitude stank she was not friendly at all standing there with her arms crossed very rude“

“I LOVE THIS JJs. Jimmy John's has changed a lot over the years, but one thing that has persisted is the quality. You just don't find a satisfying sub the way you do and you're all sat down with a Jimmy John's gargantuan. There's nothing better in life.

I recently had a bit of a debacle with my order, it showed delivered but it hadn't actually left the store yet. Zalim was there for me in tracking down the sandwich, and helping me feel at peace with the slight delivery delay.“