Burgers, Fast Food

3100 Poplar Level Rd, Louisville
(502) 636-3229


Take-Out/Delivery Options


Reviews for McDonald's

On this day, they were dealing with a problem customer. Not me. It took 10 to 15 minutes to answer me in the drive thru. Even after I announced myself and asked if anyone was there. I was told to hold on. I was overcharged for an incorrect amount of food. The total was wrong. I said something and was asked to come around to the window. I explained what I wanted and the total seemed wrong. The employee in the drive thru took off a meal I didn't order and gave me an updated full review
Ok so I'm an essential employee. I arrive at the location expecting great service, no one was in the drive thru, However that was far from what I recieved. My food was hard and stale the cheese had formed back into a solid due to sitting on the counter or warmer. The food was indeed warm but not hot. As an essential worker I expected to be treated with a little more concern. This is not my first time experiencing this treatment at this location and if I decide to go back it full review

Service kiosk worked fine. Food and service was good. However, this location was in desperate need of cleaning. The floor was gross, sticky and littered, tables were dirty and napkins were almost out. We were here during the end of lunch rush, but a staff member could do a quick sweep and supply check.

More Reviews(84)


Monday 5AM - 12AM
Tuesday 5AM - 12AM
Wednesday 5AM - 12AM
Thursday 5AM - 12AM
Friday 5AM - 1AM
Saturday 5AM - 12AM
Sunday 6AM - 11PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.