Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
3221 Poplar Level Rd, Louisville
(502) 635-0690
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Customers' Favorites
Dairy Queen Reviews
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2 platters ,1 ham& other bacon w/ toast! None of eggs was over easy as ordered! The toast not toasted lots of butter& ham not cooked tasted! Long wait as usual! Wanted coffee yet said coffermaker broke! No offers for jelly! The $12. Charge waste of time& gas for sure! Called 3x& no answer
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | Closed |
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Dairy Queen Grill & Chill receives mixed reviews from its customers. Many praise the fantastic ice cream, including Blizzards, and note the food is always hot and much better than other locations. The staff are frequently described as kind, friendly, great, and working hard, even when facing difficulties like a broken fryer or a drive-thru that is not working and only accepting cash. Many customers state they keep coming back for the great service and food and would definitely return.
However, significant criticisms are noted. The drive-thru line can be extremely slow, with very long waits even when not busy, turning a simple order for a medium shake and onion rings into a half-hour experience. The morning hours are unreliable, with the store often not opening on time until 6:15 or 6:30, which is frustrating for those wanting breakfast. At times, the management seems poor, with only one person on the register and a dirty appearance where the ice cream is made. One dipped cone tasted strange, though it did not cause illness. The location itself is described as a bit awkward, and not all interactions provide a friendly vibe. While some find it an amazing DQ, others express frustration and are unlikely to return.