Steak 'n Shake
$ • Burgers, Fast Food
Hours:
5131 Hinkleville Rd, Paducah
(270) 575-4846
About Steak 'n Shake
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Steak 'n Shake Reviews
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I purchased food on the mobile app for delivery. My food was never delivered. They still took my money. They sent me an email saying they canceled my order but still haven't returned my money. there's absolutely no way to speak to a person on the phone and I've sent numerous complaints through every avenue that I can email the mobile app this website on Facebook. I will never go back there again You just bought yourself $42.67 worth of bad advertising! Hope you're happy with yourself.
The quality of our local steak and shakes have significantly improved along with the staff. Much cleaner, tastes better, and even seems more filling than it used to. On top of that the new company policies like banning microwaves, beef tallow for their fried goods, and grass fed beef for the burgers. It went downhill a while ago but I can definitely say it has done a complete 360 and has honestly been one of our families favorite quick fast food locations now. Definitely better...read full review
This place peaked decades ago and has now settled for being a meme that serves trash. Courting MAGA means they know they’ll be out of business in 2-3 years and are milking it until then. Eat at your own risk.
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
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Steak 'n Shake is a place where the food is decent, featuring fresh and delicious smash burgers and cheese fries that keep customers coming back. The drive-thru might be slow, as all burgers are cooked to order, but the workers remain friendly. The self-order kiosk is easy to use, though some customers find it unhelpful and prefer a worker to take their order. The atmosphere has been noted to lack personality and interaction, with little to no smiles from employees or customers. The Kit Kat Shake is definitely birthday worthy, especially with extra cherries. While some customers appreciate the tasty food, others mention slow service and poor housekeeping. The Talo fries have been described as mediocre, and the change to kiosks has led to thoughts about staff downsizing. Despite these issues, some visitors have had positive experiences, enjoying hot fries and delicious milkshakes, and appreciating employees who go the extra mile for customers. Overall, Steak 'n Shake offers a variety of tasty food options, but the service and atmosphere may leave some customers wanting more.