“I ordered several meals and wanted ice cream with my cookies the young lady who took my order told me that it was broken something told me asked the young lady at the 2nd window she reply so polite we do have ice cream I’m sorry about that and the manager ask the young lady why did she tell me that and I still couldn’t order it at the second window I understood but what stood out to me was the young lady customer service she was so sweet she made me forget about being upset about the ice cream ❤️❤️“
“I ordered a chicken nuggets combo and just a 6 piece chicken nuggets. The nuggets were hot and good the fries were lukewarm overall we were pleased we don't eat McDonald's that often but we were tweaking some nuggets this day and we enjoyed them. 😄“
“The timing was good the food was hot and tasty 😋
Vegetarian options: The letters and tomato was fresh
Parking: Plenty of parking area
Wheelchair accessibility: Wheelchair ramp plenty of space for dining love the bathroom assembly“
“Order 3 hot and spicy $5 meals 3 extra mcdoubles 2 of the filet o fish $4 each the might as well call it the castle goldfish they just a kid hand finger big then a Krystal burger one order of fries hand 11 fries I kidd you not I stuck 3 fingers in the bag that how much space was left in the bag the other 2 orders 14 fries and the fish might be about 2x2x2 inches so come on McDonald's show some love on the fries don't over do but can I have about 18 -24 fries for a small I promise you I will enjoy them o yea one more thing can they put more than a teaspoon of tartar sauce on the fish thank you“
“Walked in and ordered 28 $5 meals (11 Hot & Spicy) & (17 McDoubles). Not one employee complained and it was done in a timely manner. I would recommend this McDonald’s.
Parking: Parking lot was easy to access
Kid-friendliness: The staff was awesome.
Rose - Manager
Jasmine, Jade, Demonta, Hannah and Octave was very nice and pleasant.“
“I had such a great experience here last night that I felt like it deserved a shoutout. From start to finish, everything was on point. I could clearly understand the woman taking my order over the intercom (which already set a good tone), and the positivity just kept going.
At the pay window, I got a compliment on the design of my card, and at the pickup window they complimented the interior of my car — it was such a small thing, but it genuinely made my night. When I got home, the food sealed the deal: my fries were hot and fresh, and my caramel sundae had so much caramel on it (exactly how it should be).
Amazing service, great energy, and attention to detail all around. Definitely one of the best McDonald’s drive-thru experiences I’ve had.
Night crew, if you’re reading this: thank you for your excellence, your kindness, your vibes, and your commitment to doing it right. This was hands down the best McDonald’s drive-thru experience of my life and I will never forget it.“
“I know I'm late, but I really wanted to shout out the McDonald's on St. Charles, especially the manager (I believe her name was Nunu) and the staff.
During the Muses parade, a friend of mine was having a medical situation and really needed water. I walked up to the drive-thru window just asking for a cup, and Nunu personally helped us.
When we needed a little extra, she didn't hesitate.
In the middle of Mardi Gras chaos, that kindness meant everything!
I'm not sure if the porta-potties were provided by the store or the city, but that was also such a helpful touch and very appreciated. We didn't even get food, but they still helped us out with a bun and water without any issue.
Also, the remodel looks great! It has such a clean, futuristic vibe. Just really grateful that kind people still exist. Thank you again!“
“This is a great McDonalds- food was hot & fresh (breakfast). Cashiers were accurate & friendly (tried to upsell me the meal combo instead of of a single biscuit sandwich...good job!!) They gave me great service-there was no wait from window to window even though it was busy. The atmosphere was inviting. Must say im impressed with the speed, accurateness,& the efficiency of their stream lined process!“
“Take too long and the Big Mac button is always hard this is on Canal Street in New Orleans Louisiana since Google keep trying to mess everything up can I take way too long just to go through drive-thru you do better walking in
Features: I thought it was over all the Mexicans getting checked free checks“
“I went here with my grandkids for a dinner night out! They, ofcourse, picked macdonalds! And if you know me you know i like leavin a big ol revieuw! This was so great and i loved it. My grandkids lily and travis absolutely ravished the food! Me myself suprisingly liked the food too. i usually think mcdonalds is just junk, but it was beautifully delicious!“
“Went thru drive thru this morning for my breakfast oatmeal. Lady on the speaker was polite with an upbeat tone. When I got to the window she confirmed I was the oatmeal mobile order and said to drive up to the next window. I noticed it was her making my order. I asked if she was working both windows, and she smiled and replied just until someone makes it in. I asked her name, and it is Chastity.
I want to take a moment and commend you on an EXCELLENT demonstration of A1 customer service Chastity. You could’ve allowed this morning’s lack of staff and help cause you to be rude or unhappy- but you didn’t and chose the opposite. Thank You. It didn’t go unnoticed! I believe you deserve recognition.. Great Job!!!“
“I love the fries 🤤🍟 and sweet tea no ice.. it's perfect warm
Vegetarian options: Not ALL McDonald's have good fries 🍟
Dietary restrictions: They have a few salad choices
Kid-friendliness: Yes very“