Panera Bread in Boston

“I was visiting frequently before my dad was transferred to a hospice center. I wish I could remember the cashier’s name who helped me. She was always SO KIND and put a huge smile on my face, having no idea what I was going through. The rest of the staff is great too. The food always came out quickly and it was delicious.“

“First time at this location. Clean open very welcoming. Went inside around 745a-8a ordered from the kiosk. Forgot to order a bagel. So I went to the counter were this very joyful young lady was there. Very warm and genuine. I only spent 10mins but Ioved it. Very nice ppl inside this place. A place in which if this is your regular spot you know you will always! Be taken care of“

“This is still a fairly new location, it's very nice, clean & attractive, large & spacious with wifi and outlets for phone charging. The squash soup with toasted pumpkins was the BEST!!! And the the cafe latte and bacon BLT on tomato bread was perfect, plenty of bacon. Service was fast. It wasn't very crowded until around 12:30 pm when I left. My only issue is the prices are too high for what you get in size and quantity of food, otherwise a great place for a meal or fancy coffee & a relatively quiet place to sit and relax, highly recommended!“

“Friends and I stopped by to grab a bite and witnessed a really beautiful moment! A child and their parent were in the store, and their Minnie balloon floated to the ceiling with no string attached. An employee named Victor tried to grab the balloon and when they couldn’t, Victor went to the back, grabbed a step stool and got the balloon down. Victor deserves some recognition!Maria gave us our food, 3 soups and sandwiches, and all were good.“

“This is the perfect spot, especially since it's in Boston Children's Hospital. Good for what you need in the morning or afternoon, it's up-to-date, clean, and moves very quickly, so you don't have a long wait. They've got everything you need on the menu—great coffee drinks, the whole nine yards.“

“My colleagues and I ate at Panera Bread for several days during our conference trip. The service was always fast and delicious. It was also very clean. However, we did notice that the cinnamon crunch bagel was lacking the crunch but still very good.“

“I work in this area and get my coffee from here every morning. I always see Alex, Angela, and Veronica who I now know by name working incredibly hard with a positive attitude (and I’m sure there are many more that I just don’t know their names as much or are working hard in the back). There is a ton of foot traffic and many different types of personalities/people coming in/out - and they’re still able to manage to keep the place clean, safe, inviting, and efficient.

In general, I think the cost of some of the items on the menu is too expensive - and it would be nice to see some more food rewards for sip club members - but that is completely unrelated to the workers and this specific Panera location.

Thanks for the hard work and being so kind to the people in this location!“