Customers` Favorites
Customers` Favorites
“We followed them from Holyoke to Easthampton …. live in Springfield now and still order a lot from them! Excellent food and owner is wonderful“
Customers` Favorites
“Tong Sing has been our family’s go-to Chinese take-out (and occasional dine-in) spot for 30+ years now! Our favorite items are the “Shrimp and Broccoli in White Sauce” as well as the Chicken Teriyaki and the Beef Teriyaki (we usually get a large of both!). The “Chicken with Mixed Vegetables in Brown Sauce” is very good too, and entrees come with a side of rice. The house fried rice has high-quality ingredients and is yummy without being greasy.
There’s no fancy website and we always call in our order, but the prices are right, so no complaints here.“
Customers` Favorites
“Just went there for dinner tonight and it was the best Asian cuisine I’ve ever had. We got the Crystal Shrimp Dumplings, Sesame Chicken, and the vegetable Lo-Mein. Also had a lychee martini. Everything was fantastic! The service was excellent. All the staff is very friendly. The atmosphere is great, very nice and clean throughout the restaurant. 10/10, highly recommended. Must try if you visit the Holyoke Mall!
Vegetarian options: Vegetarian options on the menu.
Parking: Large amount of parking, restaurant is close to the entrance of the mall.
Kid-friendliness: Good kid menu!“
Customers` Favorites
“First time ordering here. Service Fantastic! The portion sizes are huge. The food is delicious We have found our new go to“
Customers` Favorites
“Recommended! New chef-owner. We ordered take-out: Hot and sour soup, cumin pork, mapo tofu and Chinese broccoli. Everything was excellent. The dishes were less oily and hyper-seasoned than at most places in the valley, which helped the flavor of each ingredient really stand out.“
Customers` Favorites
“Always our go to for take out Thursday - no one better around.“
Customers` Favorites
“Week to week this is a lovely Chinese restaurant to order a number of appetizer favorites and house special meals. They’re ALWAYS busy but manage to prepare your order in a timely manner.Personal favorite is letter M with a substitution of beef lo mein instead of vegetables. They’re always accommodating and do not give you an attitude when you ask for a substitute. I rather take a 20 minute drive to this Chinese restaurant than a few of the local establishments.Despite the airy clear film divider, the area where they prep our food appears to be quite clean and not cluttered. Give them a try. Despite the older negative reviews, every business deserves a chance to improve. Give Fortune Cookie a try!Pros: fresh food, flavor is never lacking (not salty), clean working area, professional, on time and consistentCons: they’re closed on Tuesdays“
Customers` Favorites
“I’ve eaten here twice, they are very kind and fast service. I can’t wait to eat here again. Namaste 🕉️“
Customers` Favorites
“REFUSED MY REFUND FOR FOOD POISONING Order food with a friend on Doordash from this restaurant and everything he had was fine, my hibachi teriyaki chicken I ate made me violently sick to my stomach and I’ve been throwing up at work, and I still feel very unwell. I was perfectly fine all day, this was the first thing I even ate today as well. I became unwell half an hour after eating the chicken. Called the restaurant asking nicely if I could get a refund for the one item that was mine and I was told “this chicken hasn’t made anyone else sick all day so maybe you’re having an off day” and “our hands are tied” and they refused to give me a refund for food I can’t even finish the leftovers of. It shouldn’t matter if everyone else ate it and was fine all day, if a customer gets sick from food from your establishment it’s common decency to give them a refund for their unpleasant experience and troubles. I shouldn’t have to come here and write a bad review because of how upset I am or take it a step further and be a jerk to them on the phone or in person to get my money back, I’m not that kind of person.. but I came here to express what I had to deal because I’m very upset I spent money on something that made me unwell and I can’t even finish... 🤷🏻♀️🙄“
Customers` Favorites
“The food is always high quality. Not too greasy. The menu has unique dishes you can’t get anywhere else in the area and lots of vegetarian options. They estimate times well from my experience and pickup is smooth given the entire front of house is one person. Not much seating so plan to pick up. Support local and buy here.“
Customers` Favorites
“I've giving this place 5 stars across the board because they are so friendly, so fast, online ordering works perfectly, and they get to know you if you're a regular. The food is always exactly what it needs to be. It's fun exploring their gourmet menu too. Try to wontons in red oil, so good!“
Customers` Favorites
“It is a place that I have visited for more than 20 years. They cook delicious.Good portion.It is a place that they visit a lot.But it is not a place to eat, there is on the table, it is more to take the food home. Its Owners are Chinese, very feisty and hard-working people. Its owners are a couple.and they are the the only ones that run this restaurant.
Wheelchair accessibility: It has its ramp for the wheelchair. A bit of a problem is holding the door.“
Customers` Favorites
“Our favorite boneless ribs around. Conveniently around the corner, excellent food. 98% of the time, our LG orders are perfect. When they're extremely busy (like most takeouts), we have had minor mix ups but they always fix it as soon as we call.“
Customers` Favorites
“My wife and I have been going here since our 1st date way back in 1992! Without a doubt our Favorite, Crunchy Hunan Chicken, house lo mein so delicious! Never lets us down!!!!“
Customers` Favorites
“Had food delivered and it was definitely worth the rating.The delivery person was great and even brought the food in a hot bag which is a nice addition cause too often I order food and it's cold or barely warm, I got the sweet sour chicken and general tso dinner with dumplings and a bottle of sake (from the liquor store).“
“Great teriyaki, veggie fried rice and chicken fingers!“
Customers` Favorites
“delicious food and amazing customer service! we love their food 😋😋😍“
Customers` Favorites
“Best Hot and Sour soup and Wonton soup in Rochester. Veggie fried rice needs some egg and onion and some seasoning, kinda bland. All in all, good value for the price!“
Customers` Favorites
“Best service by far! I ordered a pupu for one, BOMB! A shrimp lo mein, BOMB! Pork fried rice with boneless spare ribs, and a chicken noodle soup, BOMB, BOMB, and BOMB! Omg and I asked for extra sauces and they actually gave them to me!? Some places you ask for extra sauce, and not even paying for it will they actually give it to you.??♀️ And your girl likes her sauce with everything!? But I was most impressed with the quality and flavor of the food. It was nice, hot, and fresh. I mean I placed an order for delivery at 7:55pm and at 8:14pm the delivery driver was calling me he was downstairs with my food! Siiii it’s a 10/10 for me!“
Customers` Favorites
“An affordable family-run take out Chinese food.
I stopped by to pickup some Chinese food. Beef noodle for my kids and general Tsao’s combo for me.
Everything came out hot. The egg rolls took the longest. It was crunchy and I could tell it was home made.
The noodles was OK. It was a bit light on ingredients but at this price point, that’s fine.
General Tsao was interesting. Small pieces of chicken, individually thickly coated, and sauces generously. No broccoli but at this price, can’t ask for it. It had a nice crunch and flavor was good. It came in a smallish container but it was packed full of food.
They put in utensils I asked for along with sauces.
When I was there, bunch of kids were there and they were helping out. It’s nice to see family run shops. The woman taking order was super friendly and asked about my kids.
If you want an affordable and generously portioned meal, these guys are great.“
Customers` Favorites
“This Restaurant was delicious. Myself,Husband and Son enjoyed the Food, Atmosphere and prices are fair. All accept for a Saukie that my son asked for. They only sell it in bottle and it cost $990 Yea you read right. Well OMG after hearing the price he settled for a shit if something the server referred, that was only $8.. Over all we enjoyed our family time as well as the food. BEAUTIFUL PLACE!! A MUST GO!!
Parking: Parking was easy and lot was clean.
Kid-friendliness: I took my grandson and he was loud but no complaints, they were really friendly n accepting.
Wheelchair accessibility: There a little ramp for wheelchair to go up.“
Customers` Favorites
“First time ordering from golden chopsticks and the food was excellent! Staff was very friendly as well. At first i thought it was a little expensive but for the portion size they give you it is worth it! I Will definitely order from here again“
Customers` Favorites
“Always order takeout, never dine in. The area of this restaurant is extremely sketchy (I live in this part of town, I would know) , but it's not their fault. Food is great for the price. One combination plate lasts you for two or three days !“
Customers` Favorites
“Grest variety of food and trays are constantly being refilled. Waitststaff are friendly and quick to pick up empty plates. My only complaint is they keep the restaurant too cold even in the winter. So cold that your food cools off before you can finish.“
Customers` Favorites
“Delivery is usually 45 minutes to my house and I live 5 minutes away. However, I noticed in the restaurant they usually wait until they have a few orders before the driver leaves. I don't dine in because the dining area is very small with cheap chairs and broken tables. Bathrooms are usually dirty.Their food is definitely one of the best in the area. Their rice is average Chinese fried yellow rice with very few vegetables. (I prefer dark brown fried rice with lots of vegetables and egg) Their barbecue ribs are the best in the area, in my opinion. They are long, meaty, and juicy. They bake them (where as another local Chinese restaurant close by deep fries them, which makes them tough, dry, and chewy). Their beef teriyaki is amazing. Tender and very flavorful. I also love their fried scallops and chicken fingers.Their combination platters are very good. Generous portions for the price. The only thing I don't really like ordering here are the crab rangoons. I've ordered them a few times and most of the time they barely have any filing in them. One time an entire order had almost no filling. Overall I do recommend.“
Customers` Favorites
“Good for what they are! This is not top of the line Chinese food, nor is it bottom of the barrel, they are mid-level. Food tastes good, not amazing, but you're not let down either. They raised their prices post-pandemic, even though they were open throughout it. They no longer have a lunch buffet due to the pandemic, but overall they are friendly here and they make food that's good enough that you'll want to come back, but it's not so amazing that you're going to tell people "I got a gem for you.."“
Customers` Favorites
“Today I ordered the wrong food, due to being pregnant and was craving a plate and it wasn’t the right chicken. So I went in and tried to change it and my I became a bit out of pocket when I wasn’t going to get my way. BUT the staff handled everything nicely and gave me my order. I’m extremely sorry for the way I acted you guys are the best! Also I always order the same plates and the food is always amazing!“
Customers` Favorites
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“We only Take out so I cant really give a review on inside! But we love the food here!! They are always so accommodating with special food needs. Food is Always hot and on time when picking up.
Will only eat at this restaurant for Chinese.
Dietary restrictions: Cant eat some vegetables they are very accommodating to remove them and bulk up on others that i can eat“