“Title: Newly Renovated McDonalds with Great Customer Service, but Dirty interiorCustomer Service - 5 out of 5Wait time: 5 out of 5Cleanliness - 2 out of 5Atmosphere - 4 out of 5Food order accuracy - 5 out of 5I recently visited this newly renovated McDonald's with my son, and we decided to dine-in since we had some time to kill. The interior looked amazing, with nice decor displayed on the walls and a layout that was different from any other McDonald's I've ever been to. Although customer service is still available, I could tell from their new layout that the restaurant is leaning more towards contactless service, which I'm personally all for it.The customer service was extremely good. I was greeted by staff as soon as I entered, and my food was brought out to me in a timely manner. The order accuracy was great, nothing was missing, including the extra condiments we ordered to have with our breakfast.The only downside was that the interior was dirty. Although we were there for breakfast, it was apparent that the trash was from the night before because there were french fries throughout the dining room, as well as straw wrappers, and ketchup packets. The tables were also sticky from soda residue.With a score of 21 out of 25, I give this restaurant a B.“
“Very clean McDonalds....i ordered on the screens inside, and i do not understand why they say they will bring the food to your table when they do not....and then when i pu my food tray at least have the staff say "good morning" or "hello", they were not rude just did not say anything.“
“as an employee reading these reviews, the most recent are all complaining about the same manager, which sucks because the other employees do put in effort while, a certain manager refuses to cooperate and is consistently rude to customers. on her behalf, we apologize. we have little to no idea why management still has her employed.“
“One of the best McDonald's locations in Maryland and always gives you fresh hot food during the day. I'm always looking forward to coming here for lunch during my work hours. I have not visited this location during the night, however I would love to given every visit I've made in the daytime was excellent.Service is quick and nice, food's hot and fresh, and the drinks are properly filled. Very hard to find a Mickey Dees this good post-pandemic.To the franchise owner reading this, thank you for hiring a great staff, they all deserve a raise!“
“This location has really gotten shabby looking. The furniture is worn and messy despite the not so long ago remodel. I also noticed the food amount seems to have shrunk while the cost has significantly risen but I still love egg mcmuffins. Ordering at the kiosk says that you get a receipt but you don't, and it also says they will bring out your food to your table but they just yell out your number for you to come get it.“