Customers` Favorites
Customers` Favorites
“We had previously come here and were unsatisfied. The store manager , Cynthia reached out to me, and offered to
Have my order remade. Cynthia is very professional, and has excellent communication. My order was remade . It wasn’t exactly what I ordered, ( I ordered a chicken cheesesteak and got beef) however it was very good.“
Customers` Favorites
“This quiznos restaurant serves a lot of testy food and they have a lot of good reviews of this quiznos and the comments in the public are pretty much it will never stop“
Customers` Favorites
“This is a great place! The customer service was excellent from start to finish—friendly, attentive, and genuinely caring. Everything was smooth and pleasant, and you can tell they really value their customers. A special shout-out to Gisela for her outstanding service. Highly recommend!“
Customers` Favorites
“I’ve read the bad comments and I think they are very over exaggerating! This place is the bomb I eat there everyday the cashiers on down to the cooks are very friendly I know everyone by name and when I walk in the door all I hear is welcome to Charleys!! Maybe they visited this location on days where it may have been busy and understaffed but even on those days I still get my food made with love . I give this business a great rating ?“
Customers` Favorites
“I went to Charleys Cheesesteaks this evening to get a veggie sandwich combo. The cashier, Mrs. Cynthia, was very nice, friendly, professional and took my order with EXCELLENT customer service skill sets. This store is clean and the food is so GOOD, FRESH and served HOT. I had an excellent experience tonight. Will go back on tomorrow for dinner.“
Customers` Favorites
“I decided to give the store and MOST ESPECIALLY the Team 5 stars because it was during lunchtime when i walked in there. Looked like they were making online orders and only servicing a handful of people so it should have been a quick in and out but it wasn’t. But not because they were slow, because they were busy with the online orders and then within minutes the rush came in. I observed this team led by James execute orders online and in person, with professionalism. James had a customer who demanded a refunded from the day before that he wasn’t aware of and assisted her until she was satisfied. Offered her options and provided excellent customer service. Aside from the normal hustle and bustle during the lunch rush which I assume can be a challenge daily, James made sure to take care of each individual customer ensuring the team was meeting expectations. The team was friendly and polite even when I witnessed a customer being rude and disrespectful. When folks are making your food, it’s not a bad idea to be kind. People make mistakes…give grace when grace is needed and it will be contagious and repaid if not paid forward. My parents loved their subs and so did I! Thank you James and team!!!“
Customers` Favorites
“I go to this location frequently and the staff is great! I always place the order thru the app and my order is always ready and prepared properly.
The only issue I have is adding a bottled drink to my order, this location doesn't offer it and this is frustrating because when I order it's for convenience.“
Customers` Favorites
“First time to grab sandwiches from Firehouse Subs. We love it. Staff are very professional and nice. I willl definitely go back again.“
Customers` Favorites
“This is my go to location, why? Because this owner decided to purchase the crushed red peppers that Subway took off their menu a few years ago. Many people ask for that and I don't want banana peppers or jalapeno peppers I want crushed peppers. I'm glad the owner of this establishment decided to purchase it for their location specifically and this is why I go there and not only that, but for Jason, who makes the most neatest sandwichs, not sloppy ones and always pays attention to detail. The other gentleman in the evening whose name is Nick? I believe, he also is a very nice employee, quiet but very nice and they both are a pleasure to see on duty when I pick up my orders. If other locations would just go and buy those crushed red peppers, then I would go there too, but this keeps the/my money at this location and I buy a lot of tuna sandwiches 🤣🤣 and don't go telling me that it's not real tuna. I don't wanna hear it. I like it and that's what I get no comment necessary.😁“
Customers` Favorites
“clean restaurant with plenty of indoor dining seating area, it was spacious with room to freely move around.
fast and friendly service, meals were brought out to our table with everything we needed, napkins and untensils. fountain drink station has plenty of options.
there was a station with condiments, utensils and napkins. station with a lot of different hot sauces options was available.
bathrooms inside with door code.
located in a free parking lot area“
Customers` Favorites
“Went to Subway today and Abel was so sweet and kind. I got 2 protein pocket that I can't wait to bite into. If you want good customer service go see Abel at the Subway next to Homegoods in Waldorf, Md. And enjoy the good Spanish music.“
Customers` Favorites
“The best!! Super fast delivery, from order time to delivery time, 15 minutes on average!! Delicious sandwiches! I always get the “unwich” with no bread and it is so yummy!! Their pickles are the best too!“
Customers` Favorites
“I frequent the Subway at Joint Base Andrews (350 Fetchet Avenue) about two to three times a week, and I can honestly say the customer service here is outstanding. Evelyn and Carla, in particular, consistently make this location special.
They are always polite, patient, and genuinely welcoming. What really sets them apart for me is that they’ve helped me while I’m learning Spanish. They never make it awkward or rushed — instead, they’re encouraging, kind, and willing to engage, which has meant more to me than they probably realize.
It’s rare to find employees who combine professionalism with warmth and cultural openness the way they do. Because of Evelyn and Carla, this Subway feels less like a quick stop and more like a positive part of my routine.
Management should be proud to have them. Outstanding service every time.“
“I like ? to eat my Sandwich ?in here they make my sandwich delicious ? I been in other places but is not the same so definitely ? this Subway is my favorite for buy my sandwich also the people who work there are very nice ? and happy ? people I love that I really recommend this place for buy ur sandwich ? lol?“
“This spot is the one I always prefer. I eat in many restaurants but to this one I keep coming back again and again. The crew is very warm and the cuisine they serve is so tasty. I would always prefer to have a decent dinner in this place. I recommend this place with pleasure.“
Customers` Favorites
“The food came fast and the steak and cheese was great but the buffalo chicken was soggy from the sauce. Ugh! However, it did stay hot to the last bite. The music they played was very inappropriate... I guess no one is paying attention to the Playlist. I'm glad I didnt bring the kids in. Come on yall got to do better Charley's...“
“I watched Ms Theresa for quite a while as I enjoyed my Charley’s cheesesteak. It was closing time and I was the only one in the food court. Let me tell you, she has outstanding hustle, attention to detail & a great smile! She’s worthy of recognition!“
Customers` Favorites
“Another customer just asking for transparency in pricing ( why he was charge so much?) Very valid question cashier just ignored him and kept asking for money! He was just asking the question apparently he had been there before. But, after a few tense words he paid and dined in. I'm sure he had a few more words for him after the rush of people left. It just didn't sit well for you have to get an attitude and argue just to get out of the cashier the amount they are charging for you food!“
“My visit today at Subway, was delightful I was welcomed in with nice energy and served with a great attitude by Autumn. My visit also happened to take place during a rush and her efficiency and friendly manner helped clear the store at a good pace and seemingly make the customers including myself happy!“
“Linda is an exceptional sandwich crafter!!! From the time I entered the store, I could hear the way she was speaking so kindly to all the customers. She has a friendly smile and was super attentive to each order. I felt good about spending my money here and I know this sandwich is about to be delicious too. She made that thang with love!! ❤️ Thank you Ms. Linda!!! Keep up the great work! ?“
Customers` Favorites
“I eat here occasionally, while the food is good. The customer service from the cashiers is definitely lacking. No real greetings, no how are you, no nothing. It can be disappointing when you ask someone how they are and they don’t ask the same so you have to tell them how you are.“
“Great customer service.“
Customers` Favorites
“I just love the staff at this location. My food is always fix right“
Customers` Favorites
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“I had an opportunity to visit the Brandywine, Maryland location yesterday. The restaurant was very clean and welcoming. The staff was extremely pleasant and eager to assist their customers. I ordered a chicken philly, fries, and a drink. My chicken philly was delicious and loaded with meat and cheese. The fries were fresh, hot and crispy. The lemonade was refreshing and tasted like fresh squeezed lemonade. I can't wait to visit this location very soon!“