Dunkin' Donuts in Frederick

“Solid stop to make, probably one of the easier Dunkin's to access from 270 this side of Frederick to the city. Inside is a bit dated, likely due for a remodel. Ordered online and drink was ready timely and as expected! Prices are slightly higher here than where I am used to“

“I don’t frequent this location, but I did today about noon and there was a line of people and numerous online orders coming through. The only issue was that there was 1 young man doing it ALL. Trying to keep up with the orders, trying to get customers out satisfied, just trying his best but noticeably overwhelmed. I’d have to say management really missed the mark with staffing, but kudos to that gentleman holding it down.“

“I had an issue with my drink that I purchased on a mobile order and I had to request a refund from corporate who was absolutely no help and despite that being the process Martha, who works at this location after her getting unhelpful outreach from corporate, was able to fix the situation for me, which I appreciate. While the issue wasn’t her fault, she took ownership and addressed it and you don’t find that all the time I still have an issue with corporate, but this store handled things well.“

“Today is my son second birthday and we came to get his first ever donut. The staff was kind and patient. We got donuts, food and coffees. We sat and ate and two gentleman surprised us with a dozen donuts for my son’s birthday. We were so thankful! When it was time for us to leave. My hands were full between getting all the donuts, food, coffee and son out to the car. Without hesitation one of the Dunkin staff members offered to walk me to my car helping me carry some of the items I had. I am so grateful as I was mostly worried about the parking lot and getting my son in safely with everything I had.

Thank you!“

“My order for my students (3 dozen donuts) was waiting for me when I got there, even though I placed it with not a lot of notice. The staff was very friendly and helpful! I even asked to add more to my order when I got there (5 dozen more) and they were happy to help, started on it right away and had it to me in no time! They packaged it nicely which made it easier for me to carry myself.“

“This particular Dunkin' was fantastic, unlike the ones local to my home. They had everything on the menu available. The establishment was clean and the man behind the counter was super friendly. Considering I have another 7 hours of driving after already driving for 7 hours it was refreshing to meet such a nice worker.“

“I had the privilege of ordering my breakfast with Yamalet (please forgive me if I spelled your name incorrectly). I came this morning around 8 AM and she greeted me with a smile. When I was ready to pay for my breakfast, I wanted to pay with Apple Pay and she kindly asked me if she can take my phone. Now, this is unusual because normally, the cashier would just take the phone. She asked my permission and handed the phone right back. She was extremely sweet and should be acknowledged for her great customer service. Thank you so much!“

“Located in parking lot of FHH Rosehill. Went there after family member had a doctor visit and enjoyed Iced Coffee & Breakfast sandwiche. Wish there was more seating than for 8 people total inside but that is minor.

Wheelchair accessibility: Easy access with multiple curb cutouts for ramp access.“