Starbucks in Frederick

“I'm a regular consumer at this location and I have to say, the staff is always super friendly.There have been a few times where my order was incorrect.But they've always made it right. But I must say, after seeing the way that your employees handled a disgruntled customer today I was very impressed. Great job, guys, you kept your cool. You kept your composure, you were very kind and very patient. Keep up the great work, guys.!“

“A newer location located across from Fort Detrick that I never knew about...
I was hiking up in the Frederick municipal forest heading down Hamburg road back into Frederick and there it was a Starbucks I never seen before so I stopped in got two drinks..
Made correctly made quickly still hot five stars for me“

“This location is by far one of the best I've been to- all of the employees from start to finish were incredibly friendly and upbeat, it's definitely one of the cleanest and best kept cafes and my drink looked like it was straight out of an advertising picture. You can tell this location is run very well- it runs like a well-oiled machine and you can tell everyone really knows their stuff. 10 out of 10 highly recommend!“

“Five stars, no question. I come to this Starbucks often, sometimes right when they open at 4:30 a.m. and sometimes later in the afternoon. No matter what time I come in, this team is outstanding.
This is one of the busiest Starbucks locations in town, especially during the early-morning and mid-morning rushes. Even when the line is nonstop, the staff stays organized, works hard, moves fast, and still takes time to be friendly and talk with customers. Their teamwork is impressive—everyone helps each other, including newer employees learning the job.
They are also always professional and kind, even when someone is frustrated about an order. From the manager to the newest person on the team, they handle customers with patience and respect.
The store, parking lot, and especially the bathrooms are exceptionally clean. Honestly, this is one of the cleanest public restrooms I have ever been in. It is like the moment something is out of place, a cleaning fairy shows up and takes care of it.
Great coffee, great people, great service, and always a smile. This crew deserves recognition for how hard they work every day.“

“I went through the drive through around 2pm today (Monday) and your team was on point! Extremely helpful service and they moved the long line quickly and efficiently. I asked about a Java Chip Frappuccino because I hadn't had one in a long time. Although it is no longer on the menu, they said they could make me one. Can I please tell you that this was the best Frappuccino I have ever had from any Starbucks!! I fear that I will be chasing the perfection of that frapp for the rest of my life. Haha. Absolutely delicious. Whoever made that drink knows what they are doing and should be the corporate trainer. Thanks for the delicious treat and friendly smiles. You guys are the best!!!“

“This particular Starbucks is located inside the Giant Food Supermarket at 3530 Sugarloaf Parkway and as such, could be easy confused with the stand alone Starbucks located at 3400 Urbana Pike Urbana, MD.. The photo is from the 3400 Urbana Pike, not the setup inside the Giant Supermarket. Therefore, one hopes that the reviewers do not mix the two locations up inadvertently. As such, there is a limited menu at this location, mostly beverages and cold pastries. The setup was recently moved to the left hand entrance in order to give more room for the customers. The beverages are well prepared, at least for the chocolate Frappuccino's that I like to order. It is a good alternative to the stand alone Starbucks a few blocks away, especially on a very busy Saturday when the drive through at 3400 is really backed up.“

“I stop by this Starbucks fairly often on my way to work, and I usually order ahead through the mobile app or pick up my mobile order through the drive through. I also like trying some of the Starbucks drink “hacks” and customized recipes I find online, and I have to give them credit because they usually get even my more complicated orders pretty close to the T.

Service has generally been pleasant, and ordering ahead makes it a convenient stop in the morning. The atmosphere inside is relaxed and seems to attract a slightly older crowd whenever I stop in, which actually gives it a quieter feel.

My only small complaint is that sometimes the drinks seem just slightly off compared with other Starbucks locations. It’s hard to pinpoint exactly what it is, maybe the blending or proportions, but nothing major enough that I wouldn’t come back. Since this is a fairly newer location, it may simply be a matter of consistency.

Overall, it’s a convenient Starbucks with pleasant service, and they do a pretty good job handling customized mobile orders. I’ll definitely continue stopping here on my way to work.“

“It's a crowded shopping center and the drive in entrance can be easily missed as its close to the entrance of the shopping center, so drive slow. Also its in the same building as the panda express 🐼, the two businesses are neighbors.“

“Prep for long wait times! The line is always long and parking overflows into the Walmart fast. Despite that, the customer service was fast as could be and with a friendly, upbeat attitude! There was a mix up with food where ours was placed in the mobile order area which was very full but the cashier was very kind to help us check all of them.“