Dunkin' Donuts in Hagerstown

“OMG best freakin Coffee Shop EVER!!! So let me start from the beginning. No one wants to wake up Thursday morning at 5am to treat a sick horse. But a woman’s gotta do what a woman’s gotta do 😌. So I set out on our journey with my stepson under the dark Christmas moonlight. I swear I saw Santa on the way… anyways… we decided to try the Dunking app in hopes of finding one that was open ON CHRISTMAS AT FIVE AM. As I scrolled through the closed signs I stumbled across an open sign at Emerald Square. Reluctantly we drove for what seemed like ten minutes to the supposedly “open” dunking donuts. As we approached the beautiful building I observed the lights which shone gracefully from the inside. Excited I pulled up to the drive through, still skeptical of it actually being open. How wrong I was… the moment I pulled up to the microphone we were cheerfully greeted my Dnaval. HANDS DOWN… one of the best moments my my life. Dnaval served us our coffee with diligence and provided a very festive, light banter to keep us occupied in our already short wait- not only that… but Dnaval gave us a CUSTOM PUP-CUP FOR MY DOGGG. I was a bit teary eyed after this kind gesture. This moment absolutely MADE my Christmas morning. As we pulled out of that drive through I felt the extreme urge to write this review, almost as if my life depended on it. So… thank you Dnaval for making my Christmas the BESTEST.“

“Service is good, sometimes just okay, but no issues with orders 98% of the time- aside from the bagels, we’ve learned not to order them as they’re always burnt. Anyways.. why do my loaded hashbrowns look like this? ? I got one tiny piece of bacon & melted crumbs of cheese“

“This DD location is consistently fast, pleasant, and accurate at filling my food and drink orders. Very pleasant interactions. I have gotten spoiled by the fresh donuts and sandwiches. I drive out of my way or wait to be able to access this location as I am always satisfied with my order. Great job. These emplyees work hard and are good at what they do. Thank you!“

“I sadly worked until 8 in frederick tonight. My nana asked me to grab her a scoop of ice cream before i came to her house. Felt so bad showing up right before closing. Had a birthday coupon to use. The wonderful woman in here opening the door for me and gave me a free scoop and told me to keep my coupon! Thank you so much again!“

“It's the best dunkin around this area. Because the employees are all nice and polite. Compared to the others around this are that are not good. The customer always gets exactly what they order. The only down fall is it's inside the absolute worst Walmart. I'd like to see this group of employees take over any other dunkin around. Until then we will keep going there just because of the group of employees they have are truly excellent...“

“My wife and 3yo and 2yo girls come here very often. Staff is always kind and friendly to them and especially the kids. Most recently Kavi was our cashier and was really nice to the kids, and searched high and low for a specific cup the kids wanted. She is 100% the kind of employee that Dunkin wants and the kind of employee customers enjoy interacting with. Thank you Kavi!“

“This place is the only location that gets my order right every time I travel to this area but I've heard other people say they have come here many times and if something on their order was wrong they are quick to fix it. So far everyone has been friendly.“

“First, I appreciate how so many employees have memorized my drink order at this location. Everyone is so friendly.

Second, I ordered a cake and was pleasantly surprised by quality and taste!

I highly recommend this location.“