“Ana and Princess are truly awesome. Came out for some drinks and a treat with hubby this evening and the customer service they provided was top notch. Ana was extremely patient as we figured out our orders and she was so pleasant with us. Truly appreciated her disposition and kindness! Princess was great as well as she made our drinks and my bakery treat as requested delivering them with a smile. Thank you Ana and Princess for doing an excellent job and making the customer feel welcomed and appreciated, you are the best at your jobs!“
“We are from Delaware and stopped here for a soccer tournament. Shania was working here and was the best Starbucks barista I have ever seen! Our coffees were so good and she even made samples of a Caramel Ribbon Latte for us to try and it was the best thing I have ever had! She obviously takes pride in her job and made our day! Thanks Shania!“
“Man, it's crazy how people don't understand how little things could really make someone's day. Austin I really appreciate you. Your customer service will take you a long way. I'm sure you'll have your own business soon. If you don’t then you will go far in life because of your heart. Aaliyah & Mel thank you for being awesome. You guys made my day just with a coffee. Thank you ‼️“
“I was in the Owings Mill area and decided to get my refresher fix. This was the closest Starbucks to where I was on Reisterstown Road. It has plenty of parking thanks to a strip mall it's part of. It has a busy drive-thru. It offers indoor and outdoor seating 💺 (see pictures 📸). Staff were very nice and quick (a shout out to wonderful Sarah). I didn't try any of their food items so, I can't say how they are (this is why I didn't rate their food). They have some merchandise for sale (glasses, coffee ☕ cups 🥤 and coffee ☕). They do offer the service where you can order something through their app and, it'll be ready for you when you arrive. Overall, I was very pleased with this Starbucks. If I'm in Owings Mill again, I'll definitely come here again.“
“The staff at this starbucks is always friendly and keep the location very clean! It's also nice they work on community initiatives. The only thing that I wish this location would fix is my ability to tip through the starbucks app, since they deserve it!“