Customers` Favorites
Customers` Favorites
“It is always a joy to visit Boardwalk subs on plainfield ave in Grand Rapids, MI the staff on duty especially: Tammy, Matt, Marissa, and Natashia all know us by name and what kind of sub we like. They are so friendly and happy to see us each time we visit. They work so well as a team each helping each other out. The subs are extraordinary good, only one of the reasons we keep going back. I will continue going to boardwalk subs always.“
Customers` Favorites
“Sweet Jesus. I meant to get my sandwich rogue, but I forgot.
Tasted it for the first time and I need more.
I would go into more detail, but if you know, you know.
Edit: it's been awhile, but in a rare instance, they've gotten even BETTER.
Their turkey seems to have gone up in quality.
Boardwalk Subs are the jam.“
Customers` Favorites
“A friend treated me to Molly’s, and I was so impressed! I ordered the Caesar chicken wrap, and it was incredible. They toasted the outside of the wrap with Caesar dressing, which added so much flavor and made it extra delicious. Everything tasted fresh, and the wrap was perfectly prepared. It was such a great first experience, and I’m already looking forward to going back and trying more from the menu!“
Customers` Favorites
“I’ll give them 5 stars because they have the best tuna fish and I don’t like to hurt anyone’s business but I ordered a double meat Big Kahuna Chicken Cheesesteak and wanted provolone instead of American white cheese. I could barely tell there was any cheese on it and was the worst cheesesteak I’ve ever had there, very dry. Maybe I ordered it wrong and if so I apologize.“
Customers` Favorites
“We ordered online and picked up in the lobby. One of ouur sandwiches wasn't ready yet and the man behind the counter was cutting the meat for it. Not a big deal at all. He was super polite and apologetic about the wait and gave us a free drink for our worries. Great customer service!!!“
Customers` Favorites
“I ordered the Buffalo Chicken on a pretzel bun. The pretzel bread is to die for! The chicken had the perfect amount of heat. I can tell that the lettuce and tomato was fresh!! I'll definitely be back!“
Customers` Favorites
“Great food, friendly service and loving the atmposhere.“
Customers` Favorites
“I just wanted to take a moment and say the Grand Rapids MI off 28 potbelly is amazing. It was busy as heck and the crew was on there game still getting to everyone well bringing amazing customers service! I will be eating here regularly! 😁“
Customers` Favorites
“I have to be honest, our crew is a big one. I didn’t have high expectations that they were gonna be able to serve all 20 of us in a reasonable time. But we put a lot of the orders in online ahead and Reesha had many of it done when we arrived, and for those that still need to order, she managed the entire store all by herself. She did it with a smile and believe it or not all the orders were right. Great job.“
Customers` Favorites
“Thank you so much for sheltering my boys and I last night during the storm. I was headed to Lowell and apparently a tornado sat down near our home. I was able to keep my boys safe and you guys kept us dry and gave my sons water to calm down while they ate their delicious sandwiches. Thank you!“
“Service & staff was impeccable! Very friendly, was greeted upon entering. System crashed as I was checking out and the manager(I believe his name is Mack) gave me my meal for FREE!
Not to mention they had rosemary Parmesan bread. I will be going to this location from here on out! Keep up the good work guys. Superb customer service is hard to come by these days!“
Customers` Favorites
“Great Food ! I love coming here every week to get me a vegetarian veggie sub sandwich because they are my favorite! Plus the guy who fixes these sandwiches does a phenomenal job every time too! So definitely a 10 out of 10 for me! My Favorite Jimmy John's Location“
Customers` Favorites
“The girls working tonight (10/30) were amazing! They were beyond nice and funny and made me one of the best sandwiches I have gotten from here in a loooooonggg time. Those girls deserve a raise FR!!!!!
Also, please change the sound your machine makes when online ordering, the sound assaulted my ears aggressively and made me jump. Thanks!“
“Kayla the store manager was amazing. Her patience as she’s teaching, training and managing customer order was amazing. I am so impressed, that not only will I be going back but I’ll be share with my professional network for catering opportunities in the future. Great job on your opening week, keep up the hardworking.“
“I work right next door and I can get a quick bite to eat in my break. The delivery is great and my sandwich is always the way I order it. The staff is beyond friendly and I love getting the day old bread for my vegetarian son. He loves his lettuce sandwiches.“
Customers` Favorites
“I like JJ but not enough to eat it frequently. But after working nearby I get it almost everyday. What got me is how they prepare it. You get every single component in every bite. What kind of ruined it for me is most locations just stuff it with meat and you have to work your way through to the mayo, jimmy peppers etc.. but here everything is balanced. I know this is just a chain fast food shop, but wow does it make a difference and I look forward to my lunches now. Just to further support this review, last Saturday I ate the Cubano at the location near 44th and Eastern. Couldn’t eat it after couple bites, just too much meat and had to take so many bites to reach the other toppings I requested. Ordered the Cubano here today.. finished it..“
Customers` Favorites
“Restaurant was very clean, not busy at all, and staff was very friendly and nice. I would’ve gave service a 5 ⭐️ as well but I decided a 4 because I got the meal of the day special and I didn’t want the drink, so I asked if I could just get a extra cookie or two in place of the medium drink and, with a nice soft voice, the cashier said “no, we can’t. I don’t know, no manager there to ask and the other female staff are not management but she thinks they can’t it will effect inventory!?” 😧How, I’m thinking because you’ll have a free medium cup, I’m pretty sure there is no strict count on cookies that staff is baking themselves. But it is what it is, so I just took the cup. And other Subways have no problem with giving me two extra cookies in place of the drink, I’m thinking the 1 or 2 cookies can’t be more than a medium drink but oh well🤔😌“
“When I arrived it appeared no one was working there. I almost thought they were closed, then I saw a young lady sitting down doing nothing. She gets up and doesn't say anything to take my order. So I call out my order and it gets made and she hands it to me, doesn't say thank you or have a good day or you're welcome after I thanked her. I just found it off putting customer service wise. The food court is right next to a kids play area and the unsupervised kids screaming constantly was just annoying when im trying to sit down and enjoy my food m“
Customers` Favorites
“May 13, 2018 Jimmy John's on the Beltline in Kentwood is fantastic. The delivery service is fast and all their sandwiches are absolutely the best in Michigan.“
Customers` Favorites
“I stopped by Subway today for lunch, and I was genuinely impressed! The restaurant was spotless, and the staff greeted me with smiles the moment I walked in. My sandwich artist took the time to make sure everything was exactly how I wanted it — fresh veggies, perfectly toasted bread, and the right amount of sauce.
You could tell all the ingredients were fresh; the tomatoes were crisp, the lettuce was bright, and the bread smelled amazing. I tried the Sweet Onion Chicken Teriyaki on Italian Herb & Cheese, and it was absolutely delicious — warm, flavorful, and satisfying.
The service was quick even during the lunch rush, and the employees seemed to take real pride in their work. The dining area was clean and comfortable, with a welcoming atmosphere that made me want to stay a little longer.
All in all, this Subway exceeded my expectations. It’s clear the team here cares about quality and customer experience. I’ll definitely be coming back soon!“
Customers` Favorites
“Omesha!! I can't say enough about this wonderful lady. Prompt service with a smile. She kept conversation my sub was exactly how I wanted it. Its nice to see a Lady who has pride in her job. Thanks for the great experience!! This girl needs a raise“
Customers` Favorites
“Stopped in on the way to the beach and had a great experience. The lady working the counter with an accent was exceptionally friendly and helpful. Our sandwiches were made incredibly fast and were really good. She made what should’ve been a routine stop genuinely pleasant. Great service deserves recognition.“
Customers` Favorites
“EDIT 1/22: The manager reached out to me for details to help make it right. Therefore I'm editing my review to reflect this. Thank you!
Slowest Jimmy John’s around! Consistently takes 30+ minutes for any online order. Walk ins will get served and made while I’m waiting for an online order placed 20 mins ago. (And the app says it’s ready) No one asks what I’m waiting for or anything.“
Customers` Favorites
“Went out for a bite solo, the energy in the building was great. Walked in, was greeted instantly. The team working this shift was communicating on all orders and mine was up before I knew it. Always getting the same thing. Italian sub, of course. This time I tried the chilli with it. It was.. GREAT. Over all extremely good place, amazing subs for a great price.
Ps.. thanks for the extra Cracker Bag 😁“
Customers` Favorites
“Best sandwich shop in town. Beats jersey Mike's subway etc. Love em. Their hot peppers are to die for. However allow people to order 50$ worth of food through the drive through making everyone wait for them is completely bs. Other fast food will make them pull up or place and online order! Should have a maximum on drive through!“
Customers` Favorites
“My husband and I have lived in this area for approximately three years. There was a period about two years ago, that we stopped coming to this location due to the food not being fresh, the employees were very rude, the restaurant was never clean!! I think it was about a year and a half ago we decided to give it another chance because we had heard it was under new management , we are so thankful that we did! This place has completely turned around! The food is always fresh, the new manager is an older lady, and you can tell that she is passionate about the store! This store is honestly the cleanest I have ever seen a subway, the food is always fresh and delicious, and the 1st shift staff are just wonderful now! Hats off to whoever decided to hire her! We now look forward to coming here! Every time we are here she goes above and beyond! THANK YOU!!“
Customers` Favorites
“Super good Philly sub!!!!!!!“
Customers` Favorites
“Price vs serving size wasn't the best for the picklewich sandwich, basically a large pickle with meat and cheese but its exactly what you would expect. The employees were very helpful, friendly and professional. Table could use a cleaning more often, not to big of a deal since its a sandwich in a wrapper! Overall satisfied. Oh and the pickle chips are awesome!!!“
“Hit or Miss. The service is great but I've ordered gotten home to find out things I paid for aren't on my sub and I live over 20 minutes to drive back. Other times it's perfect but either way I will keep going back because I like Jimmy John's food.“
Customers` Favorites
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“I love this place, the sandwiches are amazing! However I wish they would wait until closing time to close. I drove 20 minutes to get there, managed to get there 15 minutes before they closed, and they already had locked the doors. Very disappointing.“