McDonald's in Battle Creek

“I ordered a 2C. After waiting for my food to “get done cooking “ I get home to eat and my burger is RAW! I call up to make a complaint to be told to bring it back up or to HOLD ONTO MY FOOD EVEN IF ITS DAYS before I can get back up there or I don’t get a refund or have it replaced! How disgusting! I have to waste gas or hold onto food to get it replaced! What a joke!“

“McDonald's on B drive North has been getting worse with its service times, their manager, she is totally rude to her staff and anyone who is a little slow at ordering through the app. I usually order ahead on the app then proceed to the drive thru I ordered ~25 mins ahead of time then drove there & my food still was not ready!“

“I've been eating at McDonald's for over 50 years. Same with Burger King and Taco Bell. I don't know if I've ever had a bad meal or experience at any one of these restaurants. I consider them all about the same quality but when I think of fast food McDonald's always comes first and in my opinion McDonald's has always been the one to set the bar a little higher with new cutting edge food service technologies and advanced logistics to keep their product brand a little ahead of the rest. On vacation, my family always seems to stop at McDonald's and eat inside at the start of a long drive kids love a happy meal and chicken nuggets, my wife, kim always gets sausage eggs and pancakes, I get the dollar menu and coffee(black). I have eaten at McDonald's all over, and yes, they do serve beer at McDonald's in Germany. At least in 1999, I drank one in Bavaria. If I could ask for any improvement, I would love to see real biscuits and real sausage gravy on their breakfast menu and for dinner a juicy steak with a delicious baked potato or mashed potatoes. I'm not holding my breath, but I hope it happens in the next 20 years. Fast food with a little bit of a Diner style on the side.“

“I was just in the drive thru and I want to give props to everyone on the clock. A very angry customer was screaming and yelling unsure of what but there end they were so professional still made sure my care was amazing and as a service industry worker myself that's hard sometimes.“

“Got a McDouble with lettuce and mayo added and a medium fry. Sandwich was made correctly and fries were hot like they had been made fresh. Didn’t have to wait too long for the food.

Parking: Plenty of parking spots and even some for curbside pickup and courier services.

Kid-friendliness: No play place for kids.

Wheelchair accessibility: Easily accessible for a wheelchair with ramps and special parking spots meet the doors.“

“10 pm on a Wednesday in the lobby ordered my favorite Big Mac and double filet o fish and it was prompt, hot, delicious, the young lady named Crystal I think it was that brought me my food had already brought me an ice water before I even had the chance to ask for it. Very awesome. Thanks guys!“

“1. Food - Food is great and perfect! Never had any problem!
2. Service - Service is great! They utilize the drive-thru more but usually have staff waiting at the register.
3. Atmosphere - Atmosphere is great! There are kids running around in the play area and you always see people sitting inside. Great atmosphere feeling!
Overall 13/15

Kid-friendliness: There is a play area inside the building for kids to play at.“