McDonald's in Lansing

“I got hungry while running errands so I stopped at this McDonald's. A young man named Caleb took my order. He made sure that I got just what I ordered! He paid attention to the order details, acted professional, and was very kind to me. There should be multiple Caleb's at all of the fast food restaurants. Kudos“

“I would have gave it a full five however they forgot half my food. Butt shout out to Jordan I'm assuming hes a night manager as I came in roughly around 7:00 p.m..
Is energy when he brought me out my food was amazing. When I called about half my order missing he totally knew what I was talking about right away without an attitude and even made it better when I came back to pick it up.
It's hard to find good attitudes at McDonald's. Duff loom be returning as long as he's working!!!!“

“I had left a bad review awhile back. They've gotten much better. Still fast food, so have realistic expectations, but for a McDonald's they're top-notch; in particular the current managers seem to really care about getting things right and listening to customers when there's problems.“

“I walked to this McDonalds for breakfast today, only to find they were having issues with their grill. The staff were exceedingly kind and generous in their offer of free food to make up for the time I had to wait. If it meant waiting with those wonderful staff, I would happily wait again.“

“It was a good experience. ordered 10pc chicken nuggets with fries, The fries felt hot and fresh. The chicken nuggets were crispy and enjoyable but they forgot 2 of my nuggets not a big deal but I would have liked to have those 2 chicken nuggets. Very good food though very friendly.“

“On the occasion that I want McDonald's, I drive past the one closer to me to get to the Larch St location. The food has been fresh and fast every time.

I don't normally leave reviews for large franchises. That's how much better this one is.“

“Unless I got lucky on this round With all the negatives that I've been seeing here this is probably one of the second best McDonald's, as I've ever eaten at in the lansing holt I had ordered two double cheeseburgers and my burgers are usually Dry and salty, but these double cheeseburgers tasted like they were the cook to order burgers. Was on point and probably had some of the best quality. I've tasted from any McDonald's in a while. Whoever you guys had working today around 2pm good job on the food. Wish all the other mcdonalds in the are could have good quailty like today“

“Although it took a little while to get my fries via the drive thru, the girl working the first window this particular night (11/26/25) was very nice and went to grab my order instead of having to wait for the 2nd window. Based on the reviews I've read, she seems like she's one of a few employees that actually appreciates having a job and work ethics (pay raise for her 😅)“

“Went through the drive thru they asked for us to pull up and park because they had to bring our food out, they brought the food at and forgot the drinks, so she went back and got the drinks but the way the drinks were handed to us wasn't professional.“

“I went through the drive-thru and for some reason my app wouldn't work so I couldn't get my free Big Mac and it took my points. But the manager was very nice and paid for my smoothie and they were super friendly and helpful. I highly recommend this restaurant“