“I'm a self-professed Jimmy John's addict, so you'd be hard-pressed to see me rate it any less than four stars. The University team is awesome. So, of course, I have no issue with them. My only issue is the franchise itself. It's getting to be a pretty costly meal. Plus, I'm not a fan of the rewards system. You don't get rewards for how much you spend, but rather how many visits. I've had large catering orders that are the equivalent of a single sandwich, as far as the rewards go. I wish they revamp that system, considering how much their food costs.“
“I came in having a awful day and all I really needed was a quick bite to eat, the young man who took my order was so kind and really made me feel welcome I believe his name was Aidan H, a very kind and well mannered young made I left with my day feeling a bit better thank you Jimmy John's and to the young man.“
“I love when I go somewhere for food and not only get great food but awesome customer service. Me and my son got combos the two guys that helped were attentive and although one guy was training he did an awesome job. Place was clean, great food, great staff. No pictures to post because.. well.. we are it all ?“
“I was given an Uber Driver for my delivery person (I didn't order thru Uber, but they said they partner with them sometimes when they're low on drivers or it's rly busy) and the driver cancelled my order at the last second for no real reason (all I can think is they didn't want to come inside the mall to my store like I asked)So I called the store and everybody was so sweet and apologetic, and the GM on duty (i wish I had caught her name so I could mention it here) talked to me personally and brought my food for me herself and gave me a cookie to apologize for everything!! She was so sweet for doing all this for me, she really went above and beyond when the Uber driver let me down ♡Uber sucks but this Jimmy John's and their people are amazing, will absolutely order again from this team~“