“I have it 4 stars cause there where 5.. people on the line, not needed when business is very slow. Food was good, made the way I like it, got my sauce on the side cause I HATE soggy bread!!! Place was clean from what I can see I don't recommend ordering ahead, they don't have the mental structure pull that off. In my opinion you can see your food being made fresh and in see if the product going on your sandwich able to tell if it's good or bad!“
“I ordered my burger patty "hot off the broiler ". They actually offer this option. They also charge an additional $,60. But you don't get a patty that has been sitting in the heating drawer for who knows how long. I actually enjoyed my Whopper for the first time in years. This location has a team that works like a fine tuned machine. Great job guys!“
“I ordered my food through the app in the parking lot , some how it placed the order in clarkston. I went in waiting on my food , the manager asked have I been helped. I stated I ordered online , he said I have no online orders. I showed him my phone he noticed the mistake. The manager gave me what I ordered for free I didn’t get his name , but what a stand up guy . I really appreciated that , this rarely happens in today world . Thanks again.“
“We have enjoyed Byrds Hot Chicken in Novi twice now - the first time for my son's birthday in February and today, just because! The food is consistent, hearty and delicious. I especially love the crunchy coating on the chicken. Yum! Although the menu is very simple, it works like a charm with several customizable options and it really seems to hit the spot. I find that the set up of this cafe-style restaurant is chic and perfect for a city like Novi. The choice of colors, textures, furniture and the overall ambiance are very tastefully coordinated. The owners, though, are really what stand out. They make an effort to provide excellent customer service, are very friendly and take time with each customer to make sure that their order is well placed and explained. I was very pleased to see that the restaurant was being well patronized when I stopped by to pick up my take out order this evening. Byrds Hot Chicken is a must try!“
“It was bound to happen, as with all call in or drive thru orders-something is missing. Sometimes it's not charged and its not as irritating, but before leaving the parking lot its a pain to unpack a bag(s) to make sure everyone gets a sandwich.“
“We visited here for the first time. We drive by all the time but the stories on the Interwebs drew us in. We ordered one of each, the Chicago Style and the Detroit style. The Chicago style was slightly better mostly because it had more of that delicious sauce. The pizzas were great, the atmosphere was great, the menu is huge, the beverage selection is crazy good. What stood out most was the owner and employees. What outstanding people. Super friendly, generous, kind. The sort of experience that will make us go back again and again. So many things on the menu to try it will keep us coming. Oh, try the Jambalaya! He gave us a sample and it was outstanding!“
“We often stop in here for a cup of coffee after our workout at planet fitness next door. This restaurant is reminiscent to me of a '60s restaurant very clean inside and although they have trouble keeping help the service we have for our coffee is always good. The servers are friendly and prompt and with the cleanliness of the restaurant I always enjoy going here. Haven't tried the food yet but probably will one of these days soon.“
“We ordered the chicken little med and the one with all the meats on it. They were delish! This is our first time ordering from Freakin Nachos so I wanted to leave a review. We got this little note on the inside of our box because they made a large.“
“The eats are quite frankly top notch when it comes to fast food. They have a huge selection to choose from and hit home in so many areas. Just ?.... Potatos, Hit it! Burgers, Hit it! Ice cream, Hit it! Love going here. But most importantly and I mean MOST! They have Cholula packets ?, who TF has Cholula packets.... Culver's! They might be a 4 star on a regular scale but when you add that magic sauce to your eatery ???. That alone has taken this establishment to the next level.... like God level. Love it“
“There was one very hard working, polite, conscientious young man working at 4:30 pm on a beautiful, sunny Sunday. He was working the counter, the drive thru, taking Door Dash and phone orders. It was busy, and he was doing a phenomenal job, but it was simply way too much work for one person, no matter how efficient he was. We waited 1/2 hour to get served. Many people left. We probably would have if we hadn't promised our grandchildren ice cream. The owners are lucky he did not lock up and walk out.“