Customers` Favorites
Customers` Favorites
“I was craving the 4 cheese souffle. Haven't had one in awhile. It never disappoints.😋 Im gonna order 2 tomorrow morning 🤣“
Customers` Favorites
“Amazing food. Will be back“
Customers` Favorites
“This restaurant came recommend to me as the best steakhouse in Grand Rapids. I was not disappointed. The staff was friendly (Kathryn) and answered all my questions. The atmosphere is perfect for a fancy date. Very romantic setting to impress. I don't drink alcohol and they had an alcohol free 0% Giasen Merlot which was exquisite. I started with French Onion Soup and Cheese Popover Muffins. For an entree, I had Australian Rib Lamb Chops with a Mint Demi Glase. For a side, I enjoyed Brussels Sprouts with Honey Dijon Mustard Sause. Everything exceeded my expectations and the Merlot paired nicely with the Lamb Chops. I highly recommend the Chop House as a must visit dining destination in the heart of Grand Rapids.“
Customers` Favorites
“Seen a post about them and decided to try them out and I’m happy I did! They are very nice and the food is very good! Definitely recommend, it’s worth a try.“
Customers` Favorites
“Stopped in for the first time yesterday. It was close to closing time. My veggie sandwich and the service was absolutely fantastic!!“
Customers` Favorites
“Great menu selection, great service.. the sweet potato breakfast - I do not recommend… 🤷🏼♀️ went out elsewhere for a 2nd breakfast..“
Customers` Favorites
“Had dinner here last night with some girlfriends before a show at DeVos. The fries and sauces are amazing! But the highlight? The elephant ear with vanilla ice cream!!! Our server did an excellent job and we loved the outdoor seating!“
Customers` Favorites
“Delish!!!! I was there not just having lunch but asking for gift certificate donation for our Harvest party winners at church this Saturday!“
Customers` Favorites
“I’ve visited this location a few times in the past month after not been to an Olive Garden in years. Both dining experiences here I’ve had incredible service … better than some places we’ve spent 200+ dollars at for a “fine” dining experience. Food is tasty & consistent. All of the staff were friendly & professional and the whole restaurant was spotless. Way to go OG!!“
Customers` Favorites
“Rock and his team this afternoon are exactly what every restaurant needs. From the food to their team work. Rock thank you for putting my faith back into Humanity.
Parking: Loads of parking
Kid-friendliness: Atmosphere is very friendly and exciting“
Customers` Favorites
“Five stars! We ended a week of camping with a vehicle delay on our way home and stopped for lunch at Big Bob’s while my husband took the truck to get fixed. First of all, the food was amazing (our son said the deep dish was better than Giordano’s). But more importantly, Rob and his staff took were beyond hospitable to our 3 kids and I as we spent the next 5 hours utilizing their Uno cards, Connect Four and enjoying their complementary popcorn. If you’re ever in the Grand Rapids area we highly recommend giving them a try. We’ll definitely be back next time we come through Grand Rapids.“
Customers` Favorites
“I have been a loyal and happy customer for 15 plus years, hear that, more than fifteen years! And to learn that these B’s have been holding out on me. The absolute nerve! They have been holding out on the carrot cake… keeping it hidden somewhere… away from me! It’s !&$/“?> garbage. I am warning ya’ll right now DO NOT get the carrot cake, you might die of happiness. Heaven on earth right there it is. Here I thought that pie company or the round cake place had the best. No. Just fricken no. This gooey glorious deliciousness. I’m telling ya. You know the worst part!?! They could totally have itty bitty toothpick sample bites and let us know! But NO. It’s like some top secret sauce for their keeping. Ridiculous! I will have you know that my Birthday is coming up and you BETTER save me a piece. The nerve!!! FIFTEEN years! I feel like someone owes me an apology! 5 stars I would share a picture but I ate it all. And than licked the carry out box. Don’t you dare judge me!“
Customers` Favorites
“Just visited the new fort Gratiot location, it's really good. Staff are super friendly and the only is super kind. Will be back soon. Jared and the other staff were phenomenal.“
Customers` Favorites
“Yummy food and great service.“
Customers` Favorites
“Just visited the new fort Gratiot location, it's really good. Staff are super friendly and the only is super kind. Will be back soon. Jared and the other staff were phenomenal.“
Customers` Favorites
“We had such a lovely experience at Olive Garden thanks to our amazing server, Payton M! She was incredibly sweet, super attentive, and made sure everything came out quickly and perfectly. You could really tell she cared about giving us a great dining experience. From refills to checking in at just the right times, Payton was on it. Definitely made our meal feel extra special. thank you, Payton!“
Customers` Favorites
“I like the smaller diner style restaurants, the food is always good. Here was no exception, even my plate was hot lol. Nice sized portion, I took maybe a 3rd home with me. The ladies working the floor had good energy, you can tell they work together often.“
Customers` Favorites
“Fantastic subs. Absolutely delicious. Some of the best I've ever had in my life.
Service is fine. Our order almost got mixed up, but they caught it before we paid.
Horrible music. Awful lyrics and way too loud. Multiple times I witnessed customers repeating themselves to be heard.
Not a very nice building, but it seems you already have plans for a renovation. Good. Get vent hoods, please. Too much smokiness right now.
This place is a bit rough around the edges, but I will be coming back to see the renovations. These subs are way, way too good.“
Customers` Favorites
“Sports Center Cafe isn't just a cafe. It isn't just a bar. It isn't just a place you take your family and feel at home. Sports Center Cafe is a uniquely experimental hybrid art installation that makes you leaving want more. Hell yea. I would die for Sports Center Cafe.“
Customers` Favorites
“Been a few months since I've been to this location. Turns out they've redesigned their drive-thru so that if you're using mobile-thru you have to take a completely different entrance into the parking lot than what you used to. You can't even get into that line without leaving the parking lot, going out into the street and reentering through the other entrance. So when you get in the wrong line, it becomes a big catastrophe trying to get your food.“
Customers` Favorites
“Some taste love it totally better than other sub places“
Customers` Favorites
“I rolled in two minutes before they closed, the guy behind the counter was super kind and did not make me feel rushed at all. Got half a BLT and ate it there, again no sense of rushing me out. Great food, great service, saved my life needing a quick snack before court next door!“
Customers` Favorites
“best pizza in Grand Rapids hands down!“
Customers` Favorites
“Awesome Place with Great People!! The food is always good.“
Customers` Favorites
“Was a little wait, But it was to be expected. A nice day, on a Friday afternoon. waiter was nice kind friendly and very knowledgeable. Very sociable, but not in unprofessional mano. Understanding that he was working to be working. Not like so many younger people today.“
Customers` Favorites
“Out running errands and stopped in for dinner. Had the Smokehouse BBQ with crispy filet, it was really good (unfortunately it's seasonal). Staff is always friendly and the facility is always tidy and clean. (Full disclosure, my wife works there 😁).“
Customers` Favorites
“Our baseball team enjoyed the VERY large and delicious 24” pizza last evening for a Christmas surprise. Delivered, on time, and tasted great! Thanks.“
Customers` Favorites
“Amazing sandwich shop. Great taste and rewards!“
Customers` Favorites
“Good food, good service great atmosphere loved how clean it was inside. Would come back again very soon. The staff was friendly.“
Customers` Favorites
“Ate here for the very first time yesterday. Hands down one of the best customer service experiences I’ve had since becoming a party of 3! From the complimentary treats provided to turn frowns upside down after my son hurt himself to the refusal to allow me to clean up after the mess we made... “oh no ma’am, that’s my job you don’t worry about it, I’ll take care of it”. I have never felt more welcomed in a restaurant! Thank you to the staff on yesterday for not only making me feel welcomed but for making me feel as though you valued me and my children in your establishment. YES we will be back! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“Only 1 person working and she is working hard. She was very upfront about there being a delay because she was busy. I appreciated that. In spite of being busy she was very professional and polite and informative. Great job! And I love the veggie subs.“
Customers` Favorites
“I just wanted to take a moment and say the Grand Rapids MI off 28 potbelly is amazing. It was busy as heck and the crew was on there game still getting to everyone well bringing amazing customers service! I will be eating here regularly! 😁“
Customers` Favorites
“I've ALWAYS loved their food at this location. This time I need to talk about the amazing customer service I experienced.We ordered food for delivery with a requested 6:30 pm delivery time. At 6:50 pm our food still hadn't arrived. I called to ask if there was a problem with our delivery. The extremely polite person on the phone went to check on it. I was apologized to and they took full responsibility that the order was made but never made it out for delivery. They remade it fresh again and said they'd get it out immediately for delivery. They then proceeded to refund my full purchase price including the delivery fee. The person who delivered our order apologized again and said they threw in 2 free cookies as well. I about cried because I felt so valued as a customer. Seems like nowhere does these kinds of things anymore when an honest mistake is made. Way to go Potbelly!! You have a customer for life. I will tell this story over and over to people so this location can continue to thrive. Thank you for standing out in taking care of your customers.“
Customers` Favorites
“Let me start by saying we love Chik-Fil-A. Mobile order drive thru lane here lacks typical Chil-Fil-A service during busy times. Not enough workers to man mobile pickup and regular drive thru orders. Recent visit it took about 20 minutes to get to window and get food despite a short mobile pickup line. Would recommend doing carry out to get food at this location during busy times.“
Customers` Favorites
“It has been a long time since we have been to Zoup but we were in the mood for soup so we stopped in. In spite of being short staffed the service was quite good and we got our order quite quickly. They were planning to close early that night due to staffing issues but we were greeted and cared for during our visit. The samples helped us decide and we both enjoyed our selections.“
Customers` Favorites
“Pizza was great. The cheese was the real deal and most pizzerias don't get that right.“
Customers` Favorites
“goodgreat food fast and nice“
Customers` Favorites
“Needed a break from shopping and stopped in for a beer and a few apps. Was pleasantly surprised, food was good and the server was great.“
Customers` Favorites
“I came in today and got a window seat to enjoy a cup of coffee. This location is so noisy, and the speaker right above me was blaring music at about 74 decibels. I don't think the employees in the back are aware of how loud the sound is when you are sitting underneath the speakers. I am having to leave because the volume was a serious annoyance. I asked twice for them to turn it down, and it's still just as loud: 74 decibels. Hearing loss starts at 75 decibels. Since the pandemic all restaurant have been playing music way too loud. 55-60 decibels is plenty loud enough for background music. Background music should be exactly that, background.“
Customers` Favorites
“Friendly atomsphere good food“
Customers` Favorites
“We hadn't been to Panera bread in quite a while. The app I have did not work so we went in and ordered at the counter. The guy who took our order did get it right but neglected to tell us that we could collect our cookies right there at the counter. We sat down and I was notified that was our food was ready. I had to ask where to pick it up and once we were just about done, I realized that I never received our cookies so had to go up to the counter and ask about them them. The guy who helped us was on the phone so another person gave me the cookies and explained that he should have given them to us right at the counter. The food was excellent, the atmosphere was okay but the service could use improvement for those of us who are not frequent guests.“
Customers` Favorites
“I come to chick Fil a, but something is not right with your app. I have over 10,000 points and can never redeem them via mobile or in restaurants. I click redeem, choose item, add to order but when I go to check out, there is still a total. Today I went in the restaurant, scanned the item & it did not come off the order. Luckily the manager was kind enough to refund me what I wanted to redeem but that should not have to happen.“
Customers` Favorites
“I can’t say enough amazing things about this wonderful Chick-fil-A location! I am not a review writer ever but wow, I’m a sucker for good customer service and the manager at this location goes above and beyond. John G. Embodies customer service to a tee. This man told my friend and I with our kids a couple weeks ago about the kids eat free Tuesdays and the following week we were there. This man took the time to bring our kids stickers, after his shift took a few extra mins to check in and make sure we were enjoying our food and then he said the line that every single mom wants to hear, as we were all staring at the mess our kids made this man says “don’t worry about cleaning up, that’s why you come here right? We got it.” Done, sir, you have a customer for life in me! Thank you again for making our visit so so special!“
Customers` Favorites
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“Boardwalk Subs Are Second To None, You Can Expect To Pay $15 to $17 Per Sub, But They Are 15 Inches And The Sub Buns Are Wide. I Enjoy Half For Lunch Then Other Half For Dinner, And There Shredded Pickles Are A Great Signature To There Subs.
If You Want A Tiny 10 Incher For $12 or More go to the disappointing Subway -
There Prices Have Become Ridiculous Over The Last Few Years, And Walked Out During My Order When The Big Fat Lady Wiped My Sandwich Back And Forth Across Her Shirt While Making.
Do Yourself A Culinary Favor - Boardwalk!“