Customers` Favorites
Customers` Favorites
“Review: Chick-fil-A - Portage, Michigan (6202 S Westnedge Ave)
The Chick-fil-A in Portage, Michigan, maintains the brand's reputation for high-quality food and exceptional customer service, making it a reliable destination for fast-food chicken enthusiasts in the South Westnedge area.
Service and Atmosphere
This location consistently receives very high ratings for its service. Staff are frequently praised for being friendly, professional, and attentive—often going the extra mile, even during the busiest periods. The dining area is typically clean, welcoming, and family-friendly, featuring a children's play area.
However, be prepared for crowds. Because of its popularity and location on a busy commercial strip, the drive-thru lines are notoriously long, especially during peak lunch and dinner hours. Despite the length of the queue, the management and staff are highly efficient at moving traffic swiftly. If you are in a rush, consider ordering ahead for a quick carry-out or aiming for off-peak times, particularly for breakfast, when the traffic is usually lighter.
Menu Highlights
The Portage location delivers on all the Chick-fil-A staples:
The Signature Sandwich: The classic chicken sandwich is served hot, fresh, and perfectly crispy.
Grilled Options: For a healthier choice, the Grilled Chicken Sandwich and Grilled Nuggets are popular and noted for being a lean source of protein.
Waffle Fries: Consistently praised for being served fresh and hot.
Breakfast: The breakfast menu is popular, especially the Chick-n-Minis (bite-sized chicken nuggets served on mini yeast rolls) and the Bacon, Egg, and Cheese Biscuit.
Summary
The Chick-fil-A in Portage is a top-performing fast-food restaurant known for its high-quality food and friendly, efficient service. If you are looking for that classic Chick-fil-A experience, this location delivers. Just be aware that quality can sometimes vary with temperature, and be prepared for pricing that reflects the custom, full-service dining environment.“
Customers` Favorites
“Friday night during lent, it’s 6:15, they were swamped! Which is completely understandable. My two piece fish was crispy, oil was clean! My potatoes were hot, very good service. They did such a good job, Thankyou!“
Customers` Favorites
“Wow I’m so impressed! I neverrrr come to kfc but I will now! They have a 3.99 chicken sandwich. Huge piece of chicken, pickles, great mayonnaise. They have a spicy option as well. They have a giant fry and they are so good! Maybe I’ll try their fried pickles next time. I am happy to be a new customer. The guy at the window is always hard working and friendly. Quick service. Thank you KFC team“
Customers` Favorites
“new to Kalamazoo heard great things about TYS Joint, so stopped in. I will tell you some of the best and freshest food I've eaten. I highly recommend you will not be disappointed. Clean, and great customer service.“
Customers` Favorites
“Visited this location Sunday 6/8/25 at about 8:15pm. The food was fresh and delicious. This location really impressed me though. The young lady working up front was kind and friendly with a beautiful smile on her face. The manager that was putting orders together was also very nice. The customer service alone will bring me back to this location. It so nice to hear employees in the back chatting and laughing.“
Customers` Favorites
“I always stop by Lee’s on my way up north. The Apple Avenue location is my favorite. The absolute best sweet tea anywhere! The chicken is always hot and fresh. I wish they would throw out the wedges when they get old and dry, they can ruin your meal. On this particular day I ordered a Gizzard meal.“
Customers` Favorites
“friendly service, good food. restroom dirty.“
Customers` Favorites
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“Between their regular menu, extraordinary specials, and truly terrific team members, there's nothing to dislike about this wonderful spot in Kalamazoo/Portage. You'll never have a mediocre meal here. Visit Turbo Chicken! You won't regret it!“