Tim Hortons in Rochester Hills

“I stopped in here for a meeting with college friend. I had an iced caramel latte. It was delicious. After my meeting I left not realizing I had left my backpack in the restaurant. Everything of importance to me was in the backpack; computer, external hard drive, planner, lesson plan book, and check books. I did not realize I had left it until the next morning. As soon as I realized I did not have it I called. The staff from the previous evening had discovered it and put it in back. When I retrieved it, everything was in it. Thank you so much to the wonderful staff. For saving my backpack.“

“I have gone to this place every morning for over a year they get to know your coffee order just by saying good morning if you have gone there enough like me . The workers are wonderful, the manager is amazing and the coffee is phenomenal. Get your coffee from here you won't regret it! If there is a problem with your coffee or food item go back, they will make it right and make sure you approve of the fix before you pull away again! Thank you to my tim Hortons people couldn't face the morning with out you!“

“This location never disappoints compared to other Tim Horton locations! They know how to do their drinks, perfectly without having the watery taste. Their speed with getting orders done is consistent. Aside from all that they have the friendliest staff compared to other locations. Their staff is always very welcoming, sweet, and they always have that positive smile on their face, and these days everyone could use positivity. I am an every day customer and not once was I ever disappointed. Keep up the good work!“

“By far, 10/10 customer service; I spoke to an associate name Joseph over the phone regarding promotions - he went out of his way to ensure I received the request I was seeking along with connecting with me due to my erratic/stressful day, super fast, friendly, genuine and caring. Highly recommend!!“