“The staff at this particular McDonald's are always friendly. I live between 2 McDonald's and this one is slightly farther, but worth it.
Had to edit my review since management has changed. Still great. But hire some more people in the morning cuz y'all have some amazing employees who work their butts off to try to keep up. Extremely good, humble people. I know McDonald's thinks their employees are replaceable but you'll be losing money from regulars who drive out of the way just for those employees if you don't treat them right.“
“That was the hottest and most fresh food I have gotten from a McDonald's in a long time. Everything seems to have just come out of the fryer. And whatever they bake those pies in. Everyone that I encountered from the entry to the drive-thru, the cashier, and the server were all very pleasant.“
“The cashier was soft spoken & polite & at that I'm happy there was a person there to place my order with these day...I got 2 coffees and sausage muffins for a quick breakfast and it tasted pretty good ?
Kid-friendliness: Super kid friendly as there is a HUGE playset room within the building:)“
“I’m currently homeless and living in a hotel and I’ve been ordering McDonald’s. Normally, when I order from McDonald’s, it’s usually the one on 11 in Van Dyke or on 10 mile. And Are usually order only pickle and mustard with extra pickle mustard those two on 11 and 10 mile they don’t do it for some reason. I always constantly have to put my own stuff on. But this McDonald’s I open up my sandwich and it’s drowning and pickles and mustard which is the way I like it and I also went into the restaurant and they are very nice. Whoever is the manager at this McDonald’s on 13 Mile is doing good. I will definitely be ordering from this McDonald’s more often.“
“This morning I stopped quickly at the McDonald's as I occasionally do being in my way to work and always a good place for a quick last minute stop for breakfast when I need to eat. I placed my order in the mobile app as I always do, the young man (Paul J.) working both the window and speaker was very friendly. He very kindly asked if I'd be using the mobile app to which I replied yes, got my information and instructed me to pull round. When I got to the window he kindly gave me my recipe and ask if I'd mind pulling forward and told me he'd be happy to accommodate my request for extra napkins. My breakfast sandwich was prepared fresh and above average in my opinion. But the best aspect of this trip was the whole stack of napkins in the bag. I was very grateful as I'd just ran out of Kleenex. 10 out of 10 for services on this mornings visit. That young man is a splash of positively and kindness in an environment where you no longer expect it and it brightened my morning. Thank you.“
“Vanessa took very good care of me when I went in there today. I feel like this location has a bad reputation but for for what? They’ve never given me any issues -every single employee in there, including management has always been very pleasent & accommodating ❤️“
“Went here last night with my teen daughter and her friends we ordered on the app. The pm staff was amazing . Which is hard to find in a younger staff. We went around 9pm which is a hard time to get staff engaged because of closing time but this staff treat us like royalty. We got shakes and they were perfect. They were out of the sauce for nuggets that we wanted. But they got us a different sauce and worked with the girls to find the one they wanted and as we were leaving they 67 the girls to make their day complete. This staff was juat amazing! Thank you!“
“I met 2 people an I may get there names wrong Jaylen an key that works at the drive through window, they were great worked with a good attitude an I was on my lunch when I got my food an it was fresh an hot an fries were good aswell as salted, my boss did an online order an it to was great
Establishment is very clean compared to other fast food restaurants with open area to see them make your food“
“I been coming to this branch for 2 years- it’s my favorite drive thru service so far! Tonight i had a great cashier and the lady that handed me my food was so sweet. Even though mistakes happens sometimes but i don’t care much because 99% they get it right.“