Customers` Favorites
“Amazing shakes and teas! Great variety of flavors. Something to please everyone!“
Customers` Favorites
“Ari was awesome, she also starts my day off great. She has the best attitude and extremely talented with people. She is a valuable team player. Apple valley Caribou rocks!!!
Parking: Apple valley to s of parking
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
“While I initially experienced some delivery confusion with my Caribou order, I'm thrilled to share how the Apple Valley location went above and beyond to make things right! Their team showed exceptional professionalism in investigating the Uber Eats partnership details and ultimately ensured I received proper compensation for the mix-up.
What impressed me most was their genuine concern and proactive approach - the manager personally followed up to apologize and even included a complimentary gift card for my next visit. Their transparency about third-party delivery challenges and commitment to customer satisfaction turned a frustrating situation into a positive experience.
Exceptional service recovery that proves Caribou truly values its customers. I'll continue to be a loyal patron thanks to their honest efforts to make things right!“
“Your employees were helpful and the service was excellent. I didn't catch her name, but the gal behind the cashier brought me a fresh cup of coffee without me asking. She deserves to be rewarded in some way. I was meeting a colleague for an important meeting and the seating area was perfect for us.“
“they are very good with social distancing and cleanliness measures. Reliably accurate beverages, and mine can be complicated. Staff is very friendly and helpful.“
Customers` Favorites
“I love that this is not a franchise coffee shop. Their atmosphere is pretty unique and their coffee is really tasty! They extended working hours until 5 pm now. However, I would recommend to come for coffee in the morning as it is usually better. It depends who the barista is too! Last time I came at 2 pm and my cappuccino tasted exactly like brewed coffee with cream (why did I pay for my drink as a cappuccino? There was no foam whatsoever!) When I got to the coffee shop, the cashier was busy taking a phone order . Despite of 2 idling baristas, I had to wait for 5 min before anybody would start taking my order.“
Customers` Favorites
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“The lattes are made perfectly. The coffee is robust without being strong and bitter. The atmosphere, location and prices are right.“