Customers` Favorites
Customers` Favorites
“Caribou Coffee in Eagan, MN, is an absolute gem! From the moment you walk in, the warm and inviting atmosphere makes you feel right at home. The staff are incredibly friendly and go out of their way to ensure you have the best experience possible.
Their coffee is exceptional, brewed to perfection every single time. Whether you're a fan of their classic drip coffee, a creamy latte, or one of their seasonal specialties, you'll never be disappointed. The pastries and breakfast items are fresh and delicious, making it the perfect spot for a quick bite or a leisurely morning.
The cozy seating and free Wi-Fi make it an ideal place to work or catch up with friends. Plus, their commitment to sustainability and using ethically sourced beans is commendable. Caribou Coffee in Eagan is more than just a coffee shop; it's a community hub that consistently delivers quality and comfort. Highly recommend!“
Customers` Favorites
“Wow What GREAT Customer Service !! Tom made My Morning goin Shopping For Thanksgiving so stressed not so good Mood !! Let Me Say Mike turned that around , He had Me laughing ? ? what a guy !!! These People belong in Customer Service THANKYOU TOM AND “
Customers` Favorites
“Purchased 2lbs. of coffee beans and a mocha. The attendant seemed to be newer and could only apply the Perk's 5% to one of the two bags and assumed that the new system would only allow the discount to one bag per visit. I pushed back gently and mentioned that I knew that the 5% should apply to both bags as this similar situation occurred at another location. One of the shift leads was brought into the situation and it took a few tries for her to figure it out, but she got it to apply the 5% to the second bag, apologized for the confusion and thanked me for my patience. She "gets" what "service recovery" means and delivers. Thank you for listening and taking action on my feedback/request.
Feedback for Caribou corporate....it shouldn't be that difficult for a team member to figure out how to apply the 5% to multiple bags of coffee. This is a trend I've encountered multiple times at other locations (hence I gently pushed back for them to figure it out.) If the 5% discount is a promoted "benefit" of Perks, it should be easily calculated ...if not automatically applied to the appropriate bean purchases when a Perks number is part of the order.
Ya'll figured out how to bring up an automatic tip screen with every transaction. I'm sure you can figure out how to make delivery of the brand-promoted 5% benefit happen seamlessly, too.“
Customers` Favorites
“The team here gets a shout out. They got slammed by a big group of people while I was working. The staff was responsive, kind, and positive and took care of everyone. They ran out of some stuff when I reorder but gave a rockstar recommendation for an Americano as an alternative.“
Customers` Favorites
“I LOVE the staff here!!! I am always greated by a friendly person. They are always smiling and seem genuine. I love going to this location :-) Their coffee deals and prices are great. Gotta download the app, it is worth it. They almost always have a deal making it affordable. Starbucks and caribou nickel and dime so much. So since they don't make the donuts fresh not much favorite for donuts. But the snackin bacon is really good (expensive tho).“
Customers` Favorites
“Went through the drive-thru and Austin provided excellent service. Very friendly. Tried the new Honeycrisp Apple Caramel High Rise and it was delightful. Perfect hints of caramel apple without being sickly sweet like some other coffee chains when they do apple flavors.“
Customers` Favorites
“Adie, the coffee barista at The Landing, does an excellent job! She always has a smile on her face when she greets customers and is a pleasure to interact with. More often than not, she has my coffee ready for me before I've even ordered it; top notch service!!“
“This shop is conveniently located inside the target on cliff road Eagan. The service is friendly .. very neatly maintained.Plenty of parking but there is no drive through service here.Pricing is same as other starbucks location and the availability of the menu is the same as other starbucks locations.Very convenient to grab and go shopping or shopping and relaxing with a coffee ☕“
“This is technically NOT a coffee shop for the community. It’s a coffee bar that serves Caribou coffee products located in the Omni Lakes Hotel in Eagan. The service was good. Drinks were good. Clean environment.
Parking: Long walk from hotel to parking lot. Ask someone to drop you off or use valet if you’re not open for the walk.“
“My 1st visit as I was from out of town. Not much open in Eagan, not even other coffee shops including Starbucks. Place was jam packed Christmas Day but staff all professionally making it happen. Kudos to Gina for taking care of my special request and to those serving us on a major holiday and holy day. They all deserve combat ? pay?“
Customers` Favorites
“My daughter and I stopped in with no reservation while it was pretty busy and were seated right away. Our waitress was awesome and the service was fast. I got the Pork Belly & Biscuit- very delicious! My daughter got the Chicken Biscuit and she loved it! She isn’t a fan of honey but loved the hot honey that came with her dish ( she had it on the side to make sure she would like it). I was also impressed the coffee drink selection. Such great varieties! I had the Pistachio Cardamom which was so delicious. Also ordered the March special to go which was the Lucky Green Dream Latte- very delicious as well! Definitely stopping again when we are back in the area!“
“Dunn Brothers in Eagan Is awesome. Love the family that owns it...they are dedicated to people and the community! Best Chia tea around and I happen to live a few of the employees! ❤️❤️❤️“
Customers` Favorites
“My wife went through the drive-thru just short of clothes and asked for something complex. The person taking the order and making the drink said it wasn't a problem and made it perfect. Staff was awesome and more than willing to help so close to close“
Customers` Favorites
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“Great coffee, nice atmosphere. Seating is somewhat limited; it gets crowded.“