3.3
Good
147 Reviews
15465 Cedar Avenue Ste 140, Apple Valley
Customers’ favorites
- Extra Large New York Style Pizza
- BBQ Chicken and Bacon Pizza
“I ordered a fairly large order on January 3 2025 They were quite busy, Especially with the new year, just getting. Unfortunately, when they delivered the order, it was incorrect and not what I ordered at all. Definitely put a damper on the night, however I was told by the manager they would comp my order for next time and received a serious apology. Fast-forward to February 24 2025. I called to collect on my credit, and was told it was never put in the system. What the heck, come to find out that was due to being understaffed and they forgetting to Put the credit on my account. The lady who answered the phone tried to take my order, but because they were so busy and she could not find my credit, she ended up asking me to just come up to the store. I thought to myself why am I going to the store but I’ll go ahead. When I got there the gentleman by the name of Ken greeted me and was quick to take my order. He listened to the problem that I had, and I was taken back when he said you know what, I got this. It’s hard to find people who take responsibility, and accountability for things that they may not have personally caused, but willing to go the extra mile. Thank you Ken.”