Chicken Restaurants near Horn Lake

“Thank god my food was freshly made and on point. I did not read these reviews about freshness before I went. My Chicken was fresh and my fries was on point and my banana pudding shake was GREAT. They forgot my sauces so I had to park and go inside after I just left the drive-thru line. Chicken and fries are better than Canes unseasoned chicken and they're better than Slim Chickens. SC wasn't bad at all. I wasn't a fan of Zaxbys toast. I think Slim Chickens and Canes have better bread. Bone-in wings BBQ was on point too. Service was polite and food was ready in a timely fashion. Definitely recommend Zaxbys. This was my first ever visit to any Zaxbys. Very happy and I'd tell others to give it a try.“

“I want to bring attention to an experience that I had at the KFC location in Horn Lake, MS. Specifically pertaining to a Ms. Tenesha. Or so my receipt says that’s her name.

From the moment I pulled up to the drive through to place my order, to pulling up to the window to pay, and even being asked to pull forward to wait on my food, I have to admit something felt different.

At first, I wasn’t sure how it was going to go.

We have all had those fast food experiences. The rushed greeting. The flat tone. The sense that you are just another car in a long line. When I was asked to pull forward and wait, I assumed I knew exactly how this story would end.

Cold fries. Long wait. Minimal communication.

Instead, what I experienced was the complete opposite.

Ms. Tenesha, according to the receipt, was pleasant from the very first interaction. Her tone was warm and patient. She did not rush me. She did not sound irritated. She sounded welcoming. Genuinely welcoming.

When I was asked to pull forward, I braced myself for inconvenience. What I received was consideration. She ensured my fries were made fresh. Not reheated. Not scooped from the bottom of a bin. Fresh.

That small decision speaks volumes.

In an industry where speed often overshadows service, Ms. Tenesha delivered both. She made a routine drive through visit feel intentional and valued. That kind of customer service cannot be trained into someone who does not already care.

Employees like her are the reason customers return. They are the face of your brand.

I believe excellence should be acknowledged when it shows up. Ms. Tenesha deserves meaningful recognition for her professionalism, kindness, and attention to detail. I strongly encourage corporate to consider rewarding her in a significant way, even to the extent of a monetary bonus such as $500 for her outstanding service.

It is rare that someone at a drive through leaves a lasting impression.

She did.

And KFC is better because of it.“

“I had a complaint about a teenage employee that was very rude. The RGM Kim from this store called me to apologize and that meant so much that she is concerned with her employees attitude and wants to correct it. It is a working world that we must all do. Everyone would love to not have to work and live a lovely life but that is not how this world is. This young girl will be working many more years and needs to learn how to treat customers with gratitude that they visit her store so her and the other employees have a job. Customer service will make or break a business. Thank you Kim for your concern and I will definitely be back to your location! Managers like you will make your location Soar!!“

“I ate there a couple years ago , it’s the best chicken I ever put in my mouth and haven’t found another chicken joint to come to close to matching it. This place knows how to cook yard bird .“

“The chicken was really good but the fries seemed old and I really like the sauce and I didn't get a biscuit“

“When you go here with your family it has a very welcoming feel. You are greeted with real enthusiasm service with a smile and when leave you receive gratitude for coming and sharing a meal.“

“My husband and I are visiting from Chicago, we chose this place for lunch/dinner yesterday. My husband got the grilled chicken salad which he loved. I got the Philly cheese steak with seasoned fries. The sandwich was different from Phillies I've had in Chicago but delicious and the seasoned fried will keep me coming back on future trips to Memphis. Polite service. Parking available. A few tables and chairs if you want to eat inside. So glad we tried this place.“

“Tupelo's Chick-fil-A is the chef's kiss!! Fast service, good food, you just can't beat this restaurant! I can go through this drive through in 5 min and I went through the one in Southaven on Airways and literally took 20 minutes to go through. Tupelo is the bomb!!“