50 Best Ice Cream Shops in Charlotte

“Love their pizza! Especially the pistachio pizza“

“Taste great! Awesome 🤩 a go to spot for cupcakes.“

“first time eating ice cream from here. nice addition to downtown Concord. the thin mint ice cream is great.“

“This ice cream was delicious, allergy friendly, and the whole family LOVED it! We can not wait for their shop to open. We have a family member who needs dairy free and vegan, and they say it is the best they've ever had. Well done team!“

“Visited last night and the warm cookie dough with vanilla gelato was delicious.. I will be back 👌🏼 The service was also great, very friendly!“

“Taste great! Awesome 🤩 a go to spot for cupcakes.“

“Very nice place. Employees were very welcoming. Not a lot of people in the evening. Would recommend the oreo cookie topping. Very Awesome. Love the artwork. Paleta is good price for toppings but only get once in a while! Dont eat too much!🤣“

“The best ice cream in the area. The staff is great and the servings are large, and the ice cream is oh so delicious.“

“So many flavors and combinations of Italian Ice and Soft Serve. Delicious!“

“Persona muy amable!! Lo recomiendo“

“This was hands down THE best ice cream we’ve ever had. It was an experience!“

“We mostly go for their non dairy flavors, which have been excellent. Always service with a smile. Very warm staff. Happily accept very generous Clipp certificates. Seating area is kind of utilitarian, but we don't go there to eat chairs. Their ice cream cannot be beat. They're right next to the open square facing Home Depot entrance in the Promenade. I have to get back there for more Coconut and Pina Colada.“

“I’ve had milkshakes from here several times and it’s always amazing! Plus the employees are extremely kind! I cannot remember the last time I had such a good experience with service employees. Jacob (hope I spelled that correctly) was fun and very nice. He made me feel welcome and had an actual conversation with me. He informed about the different flavors too. I know Ben & Jerry’s is kind of pricey but the quality of products and services was worth it.“

“I visited the place with high expectations, due to the constant desire to be in a little piece of Colombia and so it was. The desserts were very good, I bought arepas to grill at home and they were delicious. Very good atmosphere and excellent service, I will definitely return“

“Jeni’s Splendid Ice Cream is definitely one of my favorite ice cream spots hands down!! Always fresh, always the best custom home made flavors, and 100% THE BEST WAFFLE CONES! #jeni’s“

“I recently visited Charlotte for work and had the pleasure of having golden cow ice cream! It was delicious and I love their community mission!“

“There’s been a nice older guy there both times me and my partner have went and he’s always been so kind to us and sweet! We absolutely love this place 🖤“

“1st time EVER having a crumble cookie!! I was NOT disappointed!!! Super yummmmy!!! I got the 4 cookie deal. Hot Chocolate cookie, Chocolate chip, Snickerdoodle, and a pecan chocolate chip!!! They were super yummmmy!!! Apparently they have a store not too far from my house in IL (what we locals call Indian Land), SC. I will defff b checking that one out toooo!!! 🫶🏻💯👏🙌❤️‍🔥🫂💚♥️🩵🫶🫶🫶🫶“

“Honeysuckle Gelato is a must-try at Optimist Hall. The gelato is super creamy, rich in flavor, and not overly sweet. They have a great variety of flavors and the portions are generous. Perfect spot to grab a treat after trying out the other food stalls. Highly recommend.“

“I had the pleasure of going to Wesley's World and met the young owner himself, as a 13 year old he's really doing great things and have great treats!!!! I will be back!“

“The waffle cone is really good. The ice cream amount looks small but it's very rich and full of flavor, so the 2 scoops was more than enough.“

“Great experience as always ❤️❤️“

“I absolutely loved stumbling upon Sprinkles today! The owner Kimberly was upbeat and inviting, the drinks were fantastic and you can tell the clientele aren’t just there for the aesthetic. I will absolutely be visiting this spot more often.“

“I recently visited Charlotte for work and had the pleasure of having golden cow ice cream! It was delicious and I love their community mission!“

“Very nice had amazing customer service also helped me decide which one was the best flavor

Parking: Plenty of parking spots

Kid-friendliness: Yes it is kid friendly

Wheelchair accessibility: Yes they have wheelchair access“

“Went to this location today. What lovely people! This is an incredibly challenging time for all, but try being in food service with masks, gloves, additional sanitizing protocol through the roof and hot cranky customers. The team here today was top notch. Thank you for making our day!“

“Such friendly people, with amazingly delicious food. Seriously, so good! Best burgers we have EVER had, anywhere! We have been customers at their food truck, and now the cafe as well. I really appreciate the availability of gluten free buns!“

“My family of 5 has been coming here since 2022. The post-COVID era. We have never been disappointed once. This place deserves sooo much more credit for how low they have kept their prices. They easily best the speed, cost, and flavor of any place I know of in 2025 and is miles ahead of any fast food places. It is insane to me that we can all 5 get food for around $45. I only leave reviews for places that are either super exceptional or super awful and Culver's has been exceptional for us every single time we have been here.“

“took my grandsons and we loved it, it was very nice and clean. I just wished they had kids size, because their small was still too big for my youngest grand it was a waste of money and frozen yogurt for a child. other than the sizing I was we were pleased“

“⭐️⭐️⭐️⭐️⭐️ I cannot say enough great things about Smallcakes in Charlotte! I came in last minute—just two days before my granddaughter’s birthday—seeking help for a customized Moana cake, and the owner went above and beyond to make it happen. He was so friendly, professional, and incredibly helpful. He jumped right in without hesitation and saved the day! When we picked up the cake, it was exactly what we asked for—beautifully done and absolutely perfect for the occasion. And the taste? So moist and delicious—you could taste the love baked into it. If you’re ever in need of a custom cake, or even just want to treat yourself to one of their specialty cupcakes or the most delicious ice cream around, I highly recommend stopping by Smallcakes. They’ve gained a loyal customer for life!“

“Took my girls for a daddy - daughters date tonight. Jacob, wins the award for best employee ever. He was joyful, kind, and patient while working the entire time, even using a brush to clean between the topping dishes. Give that man a raise!“

“My favorite place to go for REAL Italian ice!!“

“This place is my fav pizza place. Anytime I miss being in Naples, I head here to get the flavors that satisfy my longings. I just wish they would adjust their pricing structure a bit…my son and I can’t ever get outta there for much less than $100 bucks (including tip)“

“Always a delicious treat!“

“Staff was so welcoming and fun to interact with. Menu choices all look so good! I wasn’t disappointed. 😁“

“It was pretty good I got the brownie sundae and a chocolate chip cookie it was delicious it would be 5 stars if they didn’t almost forget my cookie.“

“Delicious, authentic gelato made with organic ingredients! Charlotte is so lucky to have chef Corrado bless us with his talents. We’ve tasted at least 6 flavors and can’t wait to try more! We’ll be picking up more pints from the Matthews Community Farmers Market this summer and Carolina Commercial Kitchen if we can’t wait until Saturday 😋🍨“

“This place is an absolute gem! Whether you’re stopping in for a quick treat or planning a casual meeting like we did, this place delivers every time. The atmosphere is cozy and welcoming, perfect for conversation, work, or simply relaxing with something sweet. Their selection of gelato is incredible — rich, creamy, and full of flavor (the Nutella Crunch and Coffee were standouts!). And their specialty drinks? A total surprise — unique, high-quality, and perfectly crafted. The staff was friendly and helpful, and the entire space had a great local charm that made it feel like more than just a dessert shop. It’s a must-visit for anyone in Charlotte looking to satisfy their sweet tooth or enjoy a laid-back, delightful outing. Highly recommend!“

“Great, fresh and delicious ice cream and the best customer service!“

“I have gone here for years. In recent years I have not been due to being remote; but I came back and they still remembered me! The food is good wholesome food! The chicken salad on croissant is my favorite. It’s piled high and delicious. Get it all the way with mayo/mustard/lettuce/tomato. Very good. The sweet family run business is worth supporting!“

“Great ice cream. Love the smoothies. Always excellent customer service!“

“I visited this location, and a nice boy with a buzz cut greeted me and made me one of the best milkshakes I’ve ever had. It was delicious!! His name was Brody I think (don’t quote me on it). He was so nice and genuinely made the experience worth the drive. Go get yourself a snickers milkshake from this location!!“

“I would have mixed experiences at this location when they first opened and stop going to this store for a while but gave them a second chance this year and they have stepped it up. Worth a second chance if you stopped using this location for your cookie fix in the past.“

“I ate there today because the ones in SC closed, but it wasn’t a fun experience the lady working in there was rude.“

“It's awesome. Great ice cream and very friendly staff.“

“Best ice cream I have ever had! Salted oreo is to die for.!“

“Really really good cookies.“

“It’s inside the Sugar Donut shop. I dropped by yesterday with an intense craving of gelato and this little shop did not disappoint. The gelato flavors were on point. I had the rice flavor and the dark chocolate, both turned out to be delicious. Not too sweet but with plenty of flavor packed in. The staff was very friendly and helpful. Will go back soon.“

“I went here today and ordered a strawberry shake. The gentleman that made my shake came outside and told me that he made it special for me. He had the biggest smile and he was so kind. I just wanted to make a review to say that the customer service that I received today was amazing, a big shout out to the man that was so very proud of his strawberry milkshake. It made me smile.“

“They have several wonderful flavors to choose from. Unfortunately for me, they only offer non-dairy options with coconut. It would be nice to see one or two options that was non-dairy made without coconut. Seems to get harder to find! The fam was able to enjoy their ice cream. Reviews, they stated it was creamy and delicious!“