50 Best Ice Cream Shops in Charlotte

“Love their pizza! Especially the pistachio pizza“

“first time eating ice cream from here. nice addition to downtown Concord. the thin mint ice cream is great.“

“Taste great! Awesome 🤩 a go to spot for cupcakes.“

“This ice cream was delicious, allergy friendly, and the whole family LOVED it! We can not wait for their shop to open. We have a family member who needs dairy free and vegan, and they say it is the best they've ever had. Well done team!“

“Visited last night and the warm cookie dough with vanilla gelato was delicious.. I will be back 👌🏼 The service was also great, very friendly!“

“Jeremiahs at Riverbend is such a wonderful place for a cool and refreshing treat. They have so many options to choose from. The staff is so helpful when trying to narrow the best treat for your tastbuds. I would recommend Jeremiahs to everyone.“

“Taste great! Awesome 🤩 a go to spot for cupcakes.“

“The best ice cream in the area. The staff is great and the servings are large, and the ice cream is oh so delicious.“

“A Delightful Coconut Treat!

I recently visited Morelia and decided to try something new—the coconut-flavored ice cream dipped in white chocolate. And wow, what a treat! The coconut ice cream was rich, creamy, and had the perfect balance of sweetness and tropical flavor. The white chocolate coating added a smooth, velvety touch that complemented the coconut beautifully.

The texture was just right—crisp on the outside, silky on the inside. Every bite felt like a mini vacation! On top of that, the service was friendly, and the atmosphere was welcoming. If you're a coconut lover, this is a must-try. I'll definitely be back to explore more flavors!“

“Persona muy amable!! Lo recomiendo“

“I visited the place with high expectations, due to the constant desire to be in a little piece of Colombia and so it was. The desserts were very good, I bought arepas to grill at home and they were delicious. Very good atmosphere and excellent service, I will definitely return“

“We mostly go for their non dairy flavors, which have been excellent. Always service with a smile. Very warm staff. Happily accept very generous Clipp certificates. Seating area is kind of utilitarian, but we don't go there to eat chairs. Their ice cream cannot be beat. They're right next to the open square facing Home Depot entrance in the Promenade. I have to get back there for more Coconut and Pina Colada.“

“This was hands down THE best ice cream we’ve ever had. It was an experience!“

“Jeni’s Splendid Ice Cream is definitely one of my favorite ice cream spots hands down!! Always fresh, always the best custom home made flavors, and 100% THE BEST WAFFLE CONES! #jeni’s“

“1st time EVER having a crumble cookie!! I was NOT disappointed!!! Super yummmmy!!! I got the 4 cookie deal. Hot Chocolate cookie, Chocolate chip, Snickerdoodle, and a pecan chocolate chip!!! They were super yummmmy!!! Apparently they have a store not too far from my house in IL (what we locals call Indian Land), SC. I will defff b checking that one out toooo!!! 🫶🏻💯👏🙌❤️‍🔥🫂💚♥️🩵🫶🫶🫶🫶“

“There’s been a nice older guy there both times me and my partner have went and he’s always been so kind to us and sweet! We absolutely love this place 🖤“

“My wife, two of our friends, and myself entered the store around 9pm ish. It’s the summer in the south and I imagine it had been even busier earlier. Owen provided exemplary customer service. The icecream was cold and delicious. We will be stopping by again soon with these 90+ temps and oppressive humidity! Great location as well. We were able to sit outside on a patio area and chat for an hour it. Great vibe and trees round the area.“

“The waffle cone is really good. The ice cream amount looks small but it's very rich and full of flavor, so the 2 scoops was more than enough.“

“I had the pleasure of going to Wesley's World and met the young owner himself, as a 13 year old he's really doing great things and have great treats!!!! I will be back!“

“I am sad to say that charlotte does not have the best vegan scene (but we are trying). So I was pleasantly surprised to find delicious vegan gelato in Optimist Hall! I had the chocolate brownie, and I can honestly say that it is the flavor I would have picked if everything on offer had been vegan. It was delicious. ♥️“

“Very nice had amazing customer service also helped me decide which one was the best flavor

Parking: Plenty of parking spots

Kid-friendliness: Yes it is kid friendly

Wheelchair accessibility: Yes they have wheelchair access“

“I recently visited Charlotte for work and had the pleasure of having golden cow ice cream! It was delicious and I love their community mission!“

“I absolutely loved stumbling upon Sprinkles today! The owner Kimberly was upbeat and inviting, the drinks were fantastic and you can tell the clientele aren’t just there for the aesthetic. I will absolutely be visiting this spot more often.“

“I recently visited Charlotte for work and had the pleasure of having golden cow ice cream! It was delicious and I love their community mission!“

“Such friendly people, with amazingly delicious food. Seriously, so good! Best burgers we have EVER had, anywhere! We have been customers at their food truck, and now the cafe as well. I really appreciate the availability of gluten free buns!“

“Well done! This was my first visit to a Culver's restaurant. I was impressed. The food was fresh and hot. I requested extra-crispy fries and that's exactly what I got.

The restaurant was clean and well-maintained. And best of all, all of the employees were very polite and friendly. A rare thing to find a fast food restaurant. Keep up the good work!“

“took my grandsons and we loved it, it was very nice and clean. I just wished they had kids size, because their small was still too big for my youngest grand it was a waste of money and frozen yogurt for a child. other than the sizing I was we were pleased“

“Went to this location today. What lovely people! This is an incredibly challenging time for all, but try being in food service with masks, gloves, additional sanitizing protocol through the roof and hot cranky customers. The team here today was top notch. Thank you for making our day!“

“This place is my fav pizza place. Anytime I miss being in Naples, I head here to get the flavors that satisfy my longings. I just wish they would adjust their pricing structure a bit…my son and I can’t ever get outta there for much less than $100 bucks (including tip)“

“It was pretty good I got the brownie sundae and a chocolate chip cookie it was delicious it would be 5 stars if they didn’t almost forget my cookie.“

“My favorite place to go for REAL Italian ice!!“

“Staff was so welcoming and fun to interact with. Menu choices all look so good! I wasn’t disappointed. 😁“

“Took my girls for a daddy - daughters date tonight. Jacob, wins the award for best employee ever. He was joyful, kind, and patient while working the entire time, even using a brush to clean between the topping dishes. Give that man a raise!“

“My husband and daughter just returned from getting ice cream, and I wanted to take a moment to highlight the exceptional service they received. The gentleman working around 9:00 PM on 6/23/25 did a phenomenal job!

My husband was genuinely impressed by how calm, patient, and attentive he was with each customer. Despite what seemed like a busy evening, he made sure to acknowledge every person and never made anyone feel rushed. It’s rare to see that level of care and professionalism—great job! I can say the same for every person that was working when i came!

Customer service like this truly makes a difference. Keep up the awesome work!“

“Always a delicious treat!“

“Delicious, authentic gelato made with organic ingredients! Charlotte is so lucky to have chef Corrado bless us with his talents. We’ve tasted at least 6 flavors and can’t wait to try more! We’ll be picking up more pints from the Matthews Community Farmers Market this summer and Carolina Commercial Kitchen if we can’t wait until Saturday 😋🍨“

“I ate there today because the ones in SC closed, but it wasn’t a fun experience the lady working in there was rude.“

“I visited this location, and a nice boy with a buzz cut greeted me and made me one of the best milkshakes I’ve ever had. It was delicious!! His name was Brody I think (don’t quote me on it). He was so nice and genuinely made the experience worth the drive. Go get yourself a snickers milkshake from this location!!“

“Great, fresh and delicious ice cream and the best customer service!“

“I have gone here for years. In recent years I have not been due to being remote; but I came back and they still remembered me! The food is good wholesome food! The chicken salad on croissant is my favorite. It’s piled high and delicious. Get it all the way with mayo/mustard/lettuce/tomato. Very good. The sweet family run business is worth supporting!“

“It's awesome. Great ice cream and very friendly staff.“

“Tried this cafe for the first time today & its already my new favorite place! Absolutely adorable atmosphere, super sweet staff & incredibly delicious drinks & treats! Highly recommend!! ⭐️⭐️⭐️⭐️⭐️“

“I took my grandson to this business a couple of days ago. He went into the establishment and got a cup and brought it to me first. The young lady that worked there thought that was so nice. He got a lot of gummy worms, gummy figures. There is a restaurant in that strip section but they had two men directing traffic, had to park on the side of wall. Too busy when everyone is coming from work. This is a popular place.“

“Great ice cream. Love the smoothies. Always excellent customer service!“

“Best ice cream I have ever had! Salted oreo is to die for.!“

“⭐️⭐️⭐️⭐️⭐️ I cannot say enough great things about Smallcakes in Charlotte! I came in last minute—just two days before my granddaughter’s birthday—seeking help for a customized Moana cake, and the owner went above and beyond to make it happen. He was so friendly, professional, and incredibly helpful. He jumped right in without hesitation and saved the day! When we picked up the cake, it was exactly what we asked for—beautifully done and absolutely perfect for the occasion. And the taste? So moist and delicious—you could taste the love baked into it. If you’re ever in need of a custom cake, or even just want to treat yourself to one of their specialty cupcakes or the most delicious ice cream around, I highly recommend stopping by Smallcakes. They’ve gained a loyal customer for life!“

“So sweet, we can't buy them too often because it is too much, but every time we crave a great cookie, this is always our go option. It may seem a but pricey, but they are definitely worth it.
We've come several times since this location opened, and the staff is always nice and quick. The self service make the process easier if you're not using the app to order ahead.“

“Really really good cookies.“

“This place is an absolute gem! Whether you’re stopping in for a quick treat or planning a casual meeting like we did, this place delivers every time. The atmosphere is cozy and welcoming, perfect for conversation, work, or simply relaxing with something sweet. Their selection of gelato is incredible — rich, creamy, and full of flavor (the Nutella Crunch and Coffee were standouts!). And their specialty drinks? A total surprise — unique, high-quality, and perfectly crafted. The staff was friendly and helpful, and the entire space had a great local charm that made it feel like more than just a dessert shop. It’s a must-visit for anyone in Charlotte looking to satisfy their sweet tooth or enjoy a laid-back, delightful outing. Highly recommend!“

“I went here today and ordered a strawberry shake. The gentleman that made my shake came outside and told me that he made it special for me. He had the biggest smile and he was so kind. I just wanted to make a review to say that the customer service that I received today was amazing, a big shout out to the man that was so very proud of his strawberry milkshake. It made me smile.“