Shake Shack Charlotte Premium Outlets
$ • Burgers, Ice Cream, Fast FoodAbout Shake Shack Charlotte Premium Outlets
Customers' Favorites
Avocado Bacon Burger Lettuce Wrap
Cheeseburger
Shack Stack
Hamburger
Fries
Recent Reviews
85 ratings
Share your opinion about Shake Shack Charlotte Premium Outlets
Need a bigger suite as seating is very limited, other than that good food, good service if you dine in, but it is pricey. I roughly spend $100 every time I go feeding a family of 4.
Very kind staff
Amazing customer service! I didn't ask any one their names but the team on 9-2-26 did an amazing job!
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 9PM |
Shake Shack at Charlotte Premium Outlets receives consistent praise for its fresh and great-tasting food. Specific menu highlights include the flavorful shroom burger and shroom stack, a juicy beef burger, and good parm garlic fries, though the chicken sandwich receives less acclaim. The staff is repeatedly noted as exceptionally kind, patient, understanding, and sweet, with management earning particular credit for leading a dedicated crew. Service is generally fast, and orders are made quick and accurate.
The overall experience is enhanced by a trustworthy and clean environment, with specific appreciation for the triple-filtered water. While the food is acknowledged to taste better hot when dining in, the to-go service remains reliable. Some minor feedback includes a desire for more plant-based burger options and the occasional wish for extra Shack Sauce. The restaurant is recognized as a solid spot that makes visits less stressful and more enjoyable, leaving customers, including families, grateful and planning to return.