Wendy's in Charlotte

“This Wendy's is fantastic. The morning crew on 15 October were lovely, they were so friendly and pleasant to interact with. You don't get that a lot these days and I appreciate it when it happens. I only had the fries but they were hot and delicious. My short visit was 5+ stars on everything, thank you for a nice experience at the airport.“

“A quick stop for a snack, this is the "new" layout Wendy's and is very modern. There's a seating area in the front with some privacy that also has a power outlet. And Wendy's has a wifi that works well so you can "work" while you're eating a cheeseburger.

Vegetarian options: Baked potato is about it.

Dietary restrictions: Ask about allergents.

Parking: Easy parking. Trucks can park on the road.

Kid-friendliness: Kid's meal available.

Wheelchair accessibility: Step free access and wheelchair accessible tables.“

“The cashier was very rude and had an attitude with me as soon as I walked in the door, for no reason...I have never really had a bad experience at Wendy's before other than this time...I waited in the lobby area for over 15 mins for my mobile order, I had placed 15 mins prior...Only to have to go back to the cashier and find out, they had never even found my order in the system...The manager there, Amy, is beyond amazing! She came to my aid and saved the day...We later discovered I had ordered at the wrong location...She whipped my order up anyways for me and had me out the door within 3 minutes, no lie... Please acknowledge her for going above and beyond, and for her great customer service, as it is often not recognized and underappreciated...She was working her off day and showing she was working hard and cared twice as much as anyone else there...Thank you Amy for saving the day...Please reach out to her and acknowledge her exceptional service, she deserves recognition! She went out of her way and made sure everything was correct and I was a pleased customer, even when she didn't have to...Thank you again Amy.“

“No strings attached, just a chill, hard working crew. Served our food in an efficient manner, hot and delicious! They never goofed off in the back, they got straight to work as soon as the order popped up. Bravo ? will come back to this Wendy's. Wayyy better than Lancaster.“

“The staff are very professional and friendly! They provided hot food and courteous servic, which is all you can ask these days of a drive-thru. I also enjoyed the fact that when I went back and said that something wasn't right, they didn't question me to death or ask me for a million receipts. they simply fixed the order and sent me on my way! Kudos to Wendy's for not treating your customers like a bunch of greedy liars! Thank you so much!“

“Customer service, time waited and food were on POINT!!! Major shout out to the MANAGER and STAFF on duty 9/7/24 LUNCH TIME (11:40 AM)!!! This is the best Wendy's in the area PERIOD.

Vegetarian options: Baked potatoes, Fries and even cheese topped fries for ovo-lacto vegetarians, salads can be ordered without meat.

Kid-friendliness: Kids meal with toys, frostys“

“The drive through line was too long so i decided to go inside, when i did i got the best and most friendly service from Elijah, i waited half the time it would’ve taken me to get through the drive through and got the best experience out of it too. Elijah’s a real one“

“I eat at this location consistently and I have never had a problem with my food or the service.
The review that stated " she wasn't too friendly" ....ma'am...the entire country is struggling right now and that woman could have been having the worst day of her life. Show some grace, get over yourself and eat your damn Wendy's. I LOVE this location and have for a year now, so don't let these other reviews deter you from this location.“

“Edit... If you forget to put salad dressing a fork etc that comes with the salad that I just bought and I have to drive back over to the place to get it on my lunch break the only thing you should say is I apologize. Trying to chastise me about which window I pull up to in order to get what you forgot is not the answer.
I'm pretty sure it was a manager too and the apology never came.
Wow.“

“Breakfast was sooo delicious and restaurant was beyond clean. Very quiet and right off the highway. We love the New Iced Coffees. Prices was exceptional and Wendy's always uses real ingredients. The manager she was very very nice and knowledgeable 😋Love Wendy's“

“Great place to eat. The lady was very professional and fast. I couldn't believe how fast that I got serviced and the food was great. The price was great also. I don't think that I was ever served this fast with great food in my life time“

“I usually have a good experience , especially in the morning. Morning staff are always so respectful and fast with service. I went last night the manager was rude and extra. First time I had an issue there. He doesn’t need to be taking orders whatsoever.“

“Of course Wendy's has some of the best burgers along with anything else they serve doesn't really matter if it's a salad, baked potato whatever they serve you know it's going to be fresh and good we all know that. This comment is just for people coming into the country because everyone else knows it.“

“At almost all Wendy's I have been to in NC.they only do one order at a time. meaning they take your order you pay then you receive your food. Then they take the next persons order. Waiting in line for 30 min for 3 just to order. Should never happen. If you don't have enough staff close for the day. Sorry! But your a fast food chain“

“Love this place! We go once a month at least and get the bento ox. I love the pork belly buns and fire cracker roll in box, and my appetizer of choice is blackened tuna nachos! It’s all a bit different and fresher than any other place around“

“Ms. Renee was the bomb dot COM!!! She was Super patient and understanding. Having a rough night is sugar coating it. Nevertheless, she was a model definition of the BACKBONE of America. I was... Am privileged and honored she gave us an unforgettable experience. We'll be back and hungry for more.“

“Food was great. I got a cheese and bacon baked potato. The potato was soft and hot. The cheese was delicious and the bacon was cooked perfectly. You can tell they use fresh bacon and not processed bacon bits. I also got 10 pieces of chicken nuggets. They were cooked well and were nice and crispy. The only thing wrong with my visit was that they were out of BBQ sauce. I had to get sweet and sour sauce instead. Overall, I would recommend this Wendy's location to anyone who's in the area or passing through.“

“Went to go get my 5 yr old autistic son a chili, he's a very picky eater. They were out of chili & that was the worst thing at the time. So the cashier Mari (hope i spelled & got it right) did what I rarely see & helped him find something else. She actually listed a few alternatives & helped him compromise on something else. That was honestly the nicest things I've had happen in a while. She didn't have to, she could have not engaged, but she did and it made his experience better. I wish i could give her a million stars & a million thank yous! Hope the manager knows what a sweet & hard working employee they have! Thank you again Mari!

Kid-friendliness: Super friendly, just ask for mari, she's the dog whisper but for children!“

“The burgers we got were just right. The Fries were hot and the drink was good. Was a good drive through experience as well, was able to get our food ordered and on our way relatively fast.
Had to step inside for a momenth-they have a recently remodeled interior that looks great!“

“Even though we waited an hour in line, I have to give this location incredible praise. Their staff moved the line as fast as they could, and their kindness through strain was incredible and resilient. The manager apologized multiple times for the wait and came and let us know what was going on. This location and everyone on shift deserves a break and a raise“