Customers` Favorites
Customers` Favorites
“KAITLYN was absolutely amazing. She was super helpful and friendly to both of us . She told us about new products and how we should change up our sandwiches. I watched her greet everyone as they entered and she has top tier customer service . Her smile was amazing and we truly hope to see more of your Kaitlyn !“
Customers` Favorites
“I had such a fantastic experience at Subway thanks to Nicole! From the moment I walked in, she greeted me with a warm smile and a great attitude. She was super friendly, efficient, and paid close attention to every detail of my order. My sandwich was fresh, perfectly made, and exactly how I wanted it. Nicole clearly takes pride in her work and genuinely cares about her customers — it really shows. She made my visit quick, easy, and enjoyable. Subway is lucky to have such a dedicated and positive employee like her!“
Customers` Favorites
“This was one of the best Firehouse Subs I've ever been to, the employees were so nice, the place is very festive and vibes were delightful. This health score was also 100 which you don't really see often. If anything I would highly recommend this place.“
Customers` Favorites
“This store needs more 5 🌟 this is hands down the best subway I have ever been to. I can't really explain it any other way then to say....They treat your food better. I get food here weekly and it is always fresh, well presented (if you eat protein bowls you know what I'm talking about) and delicious. 5 🌟 every time“
Customers` Favorites
“Came here for the first time the other day. Have been waiting to try it for the longest time. Everything we were able to get was delicious. Really disappointed they were out of the grape salad as that's what we were really looking forward to but it was an odd time of day after lunch rush. We'll try again another time. Otherwise really good, the broccoli salad was my favorite!“
Customers` Favorites
“It was super awesome sauce, would recommend 10/10 recommended.“
Customers` Favorites
“Firehouse Subs (Concord, NC) – 5 stars, and I mean it, for the staff, food, and service.
I have to be honest about something before I get to the praise: this location is dangerously hot inside right now. It was over 90 degrees in the dining room during my visit. I was sweating just sitting at the table eating my meal, and the staff — working the line, over the ovens, on their feet all shift — were visibly soaked through their uniforms. I asked about it, and I was told the team had already contacted the building owner about the broken AC, and the owner has still not provided a fix. That's on the landlord, full stop. If you're collecting rent on a commercial lease, maintaining working climate control is a basic obligation, not optional — and if I were in this franchise owner's shoes, I'd already be talking to a lawyer about the lessor's failure to meet its repair obligations, because this is not a minor comfort issue, it's a heat-safety issue for employees and customers alike.
And that's exactly why the staff deserve every bit of praise I can give them, arguably hazard pay on top of it. Despite working in what had to be brutal, borderline unsafe heat, every single person I interacted with was upbeat, attentive, and genuinely helpful. The food came out correctly and quickly, the sub itself was excellent — hot, fresh, great flavor — and nobody let the conditions show in how they treated customers. That kind of professionalism under real physical discomfort says a lot about this crew.
So: 5 stars for the people and the food, because they earned it and then some. Zero stars for whoever owns this building and is sitting on a known, unresolved AC failure. Corporate and the property owner need to get this fixed immediately — not for a better review, but because it isn't safe or fair to ask employees to work like this.“
Customers` Favorites
“The whole atmosphere is very inviting. Full of history about 🚒 Firefighters and more. My grandson loves the kids meal they get a little Firehat/helmet with the meal. On your birthday you get a free medium sub loaded to your card. Not to mention the subs to me are unique and delicious. Always fresh.“
Customers` Favorites
“My first time there but I loved the menu. So many goodies. I was happy to see many NY favorites. I used to live there and loved the deli’s.I’ll be back. Guaranteed“
Customers` Favorites
“Matthew and his staffed did an outstanding job keeping up with the enormous volume today to help raise money for Special Olympics. I know they had to be completely overwhelmed at times with lines around the building but always had a positive attitude and a smile on their face.“
Customers` Favorites
“I have never gotten a bad sub here. Price keeps going up, but best subs around. Cheaper than Firehouse and just as good.“
Customers` Favorites
“I tried this place for the first time yesterday I ordered for a delivery. It was very fast and the employees are very respectful and always have a smile on their face. I’m already loving this place. The food was hot and fresh and their potato salad is the best and also the bowtie pasta“
Customers` Favorites
“Matthew and his staffed did an outstanding job keeping up with the enormous volume today to help raise money for Special Olympics. I know they had to be completely overwhelmed at times with lines around the building but always had a positive attitude and a smile on their face.“
Customers` Favorites
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“I went for breakfast the other day. First time there and it was really good. The eggs were cooked to perfection. I usually don't order grits out because no one knows how to cook them, but they were cook perfectly. All the food tasted fresh and was hot. The waitress was attentive and friendly. I will be back. Thank you for a great experience.“