“I recently had an issue with an incorrect DoorDash order from Jersey Mike’s in Kernersville. After calling the store, I spoke with the manager, who was incredibly understanding and provided excellent customer service. Mistakes happen, and I completely understand that, but what really stood out was how quickly and professionally they handled the situation.
They went above and beyond to make things right by providing coupons for free subs, which was greatly appreciated. Their willingness to correct the mistake and take care of the customer says a lot about how they run their business.
I would definitely recommend this location. Great customer service and a team that genuinely cares about making things right when issues arise.“
“I recently had an issue with an incorrect DoorDash order from Jersey Mike’s in Kernersville. After calling the store, I spoke with the manager, who was incredibly understanding and provided excellent customer service. Mistakes happen, and I completely understand that, but what really stood out was how quickly and professionally they handled the situation.
They went above and beyond to make things right by providing coupons for free subs, which was greatly appreciated. Their willingness to correct the mistake and take care of the customer says a lot about how they run their business.
I would definitely recommend this location. Great customer service and a team that genuinely cares about making things right when issues arise.“