“I absolutely LOVE Dunkin Doughnut and especially the unsweetened flavor options. The staff at my favorite location even recognize my daily order when I arrive at the Drive Thru window. This is the type of customer service that keeps me returning. I look forward to my daily machiatto's and appreciate the morning staff.“
“The customer service at this location is horrendous. We were in the process of placing our order (picking donuts) when another employee came over and told us she was going to cash us out so they could help the people behind us. She didn't ask if we were done ordering, she just closed us out. We didn't get to order our coffees or anything else. There is a second register- not sure why that can’t be used. We were placing an order for a family- we ended up going to Starbucks and a nearby bagel shop to finish our order.“