“Just wanna say i have been having a long day already! when i say this sweet women she’s so small & seems to love her job. i ordered an drink ( the wrong way ) i got easily frustrated with her. she apologized & corrected me asking was the drink i wanted was such & such. & YES IT WAS.. she gave me an extra donut as well for “ the hard time “ & i felt like i gave that young lady an hard time. so i want to say THANK YOU publicly!! your customer service is amazing. i also got her name sorry if (misspelled) PARES“
“I've been here a dozen times and always on business trips which in Durham, so my visits are over a span of months. I've always recieved good service here and orders are correct. My breakfast sandwich has always been hot and delicious! Donuts and coffee have always been on point. Though, I basically get an old fashion donut and plain coffee. I will continue to stop in here on future trips. Oh, and this review pertains to in store as well as drive through. A+“
“Manager is very kind! I picked order four hours late as I got stuck at work. She offered to remake whole order! But I was running late so I was fine with the food,she gave me new drink. Manager made sure to treat her clients like a family! Thank you for your kindness!“
“It was a little tricky to get to. But once inside, we were greeted by the workers (plural) even though they were busy helping other customers. They were so nice. They didn't know this was my last treat before a heart procedure so their kindness was above and beyond. They even threw in an extra donut. Thank you soooo much.“
“This is the BEST Dunkin. I’ve been to many in my time but the service at this Dunkin is unmatched. They go out of their way to make sure you’re satisfied and they’re always super kind. I cannot recommend it enough all of my best Dunkin experiences have been at this location.“