{{ group }}
-
{{ item.name }}
- {{ item.properties.formatted }}
“Drive thru moved fast coffee was great cream doughnuts never have enough filling. I miss those days used to get pregnant what ever filled doughnut
Oh well see you tomorrow.
Always ready with my dog/sons pup cup.
Dexter says....hello lick lick lick, I like sausage too. Lol“
“This is the best Dunkin you can go to. Every time I walk in they always greet me and are welcoming, and all of the coworkers seem to get along well and work together. Positive Attitudes throughout the store. When I came last Sunday it looked like they hired some teenagers too who are very funny and mature. No complaints!“
“Y’all!!! Im have been going to this Dunkin for years…. every single day! They have stepped up the customer service and have a timely drive thru! They are doing great and the crew is great to talk to! I go here every single day and sometimes twice a day and love that my coffee order is memorized (not that i expect it) and nailed every time! Keep it up! Shout out to Taylor for being a great leader!“
“Traveling from out of town, had to stop for some coffee and food. This dunkin exceeded my expectations for sure! Everything was fresh. The manager (Lilly) was AWESOME. All smiles, was nice to my kid and we got our food QUICK. Back on the road, after the seamless stop. Y'all did great!“
“I really can't rate the atmosphere because I go through the drive-thru. But just like everything else, the prices are going up and it's going to be too expensive for me to go everyday anymore. I don't have my own coffee pot now. I guess we're going to have to break bad and buy one“
“This dunkin is THE BEST!!!! I go to this dunkin every single day of my life, every single morning before work & on the weekends!! The manager and everyone who works here are BEYOND amazing, they greet me like family every time i walk in & i honestly feel like they’re family at this point. They make my mornings so special! I would NOT go to any other Dunkin other than this one. The manager is ALWAYS on it, always making sure her customers are happy & taken care of. This dunkin needs more praise & so do the workers!!!! 10000000/10. If anyone has ever given this place or the workers here a negative review, it’s not true!!!!“
“Please, for the love of God give Greg a raise I needed to pick me up for my big move and instead of door dashing I decided to ride down and get myself some coffee. Greg is top-tier one of the best barista I’ve ever had so sweet so professional. Greg, if you’re reading this, I hope that they either give you a raise or you find a job making way more money being the beautiful bright personality you are<3“
“All the team members were phenomenal, kind, welcoming and answered all my questions and offered recommendations (I wanted to try something new!) A huge shout out to Kareem, he went above and beyond, was so patient with me and truly made my day. I wish the Dunkins back home ran like this one! Really great job! I would be back everyday if I could!“
“I went here today around 11:55 and Mickey was at the window and let me tell you she was a DELIGHT I will 100 percent be returning, my service was kind and fast and amazing- everyone else in the staff was so kind as well, but after this experience, I could not leave without writing a review about how amazing she was!
She was kind and thoughtful, and answered all of my questions about flavor, profiles of the drinks, and she just had a smile that was contagious- I highly recommend going to this Dunkin , especially if Mickey is working!“
“This location is literally right up the street from me! Also, the customer service has been delightful and on point every time
I have been there! I have practically been there every day since I realized that was open! Finally there is a Dunkin Donuts that has great customer service! Keep up the great work!!❤️❤️“
“I stopped by Dunkin around 9:45 AM on a Sunday morning. The drive-thru line was wrapped around the building, but I had already placed my order through the Dunkin app and went inside to pick it up.
The restaurant was busy inside as well. It appeared that most customers were placing orders through the self-service kiosks rather than with a cashier. The employees all seemed focused and busy keeping up with the morning rush. Because of the kiosk ordering system and the layout of the preparation area, there wasn't much interaction between staff and customers. That's not necessarily a negative, but I personally appreciate some level of employee-customer interaction, even at a fast-food restaurant, as it helps create a more welcoming experience and makes me more likely to return.
One area that could use improvement is the mobile order pickup area. This Dunkin also shares space with Baskin-Robbins, and the pickup location is tucked into a corner where the two counters meet. Since the restaurant was busy, there were several people waiting for orders, and I had to weave through other customers just to check whether my order was ready. A more dedicated or spacious pickup area would make it easier for mobile order customers to grab their orders and go. I did notice that food delivery drivers had a separate pickup area, which seemed to work very well.
Service was relatively quick considering how busy the location was. My coffee was hot, my order was correct, and everything was ready in a reasonable amount of time. The restaurant wasn't spotless, but it appeared clean overall.
Overall, this was a solid experience at this Raleigh Dunkin location. The app ordering process worked well, the coffee was prepared correctly, and the staff kept things moving during a busy Sunday morning rush. I would stop here again if I was in the area and wanted a coffee, although it wouldn't be a Dunkin location I would go out of my way to visit.“