“The Pilot store has a unique self serve Dunkin Donuts Express. When I walked in, the cheerful store manager indicted the Dark Roast (my fave) was freshly brewed! The entire store has a variety of food and products and the place exceptionally clean.“
“I wish this locations customers would post the good experience just as fast as they post the bad. 2/4/2024 The light skin in the blue shirt with nose piercing is a W manager! Her customer service was top-tier. Kept the employees moving the drive through. I literally sat and just watched the way she kept things going so assertive but sweet! Kudos to her! The chicken wrap was well done and tasty and the buttered biscuits were ?? thanks to the boy with the braids. It looked like they were understaffed and yet blue shirt let us know they were working as fast as they could. We had questions about the options and she was very patient and pleasant and explained the menu well. The staff was very nice and friendly, good sportsman ship at this location i heard them encouraging each other on getting in a higher spot whatever that mean and i also heard them cheering another staff member off “4th place you go Jalen” well put together storeAnd well managedAs businesses are chronically understaffed across the country, let's please be sure to thank our service workers for making our lives a little less stressed. If it's good customer services, please let everyone know.“