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“It’s my son’s 12 birthday and he didn’t want a cake, he wanted chocolate frosted Dunkin’ donuts. But after visiting two other nearby locations and finding 0 chocolate frosted donuts, the GM here said he would make a fresh batch just for us. Love this kind of customer service! Thanks Dunkin!“
“Jayden (hope I spelled it right being I asked 3x lol) is absolutely amazing!!
I was just hanging out playing on my phone, waiting for the order. Next thing I know, here comes Jayden with my donuts and I was about to leave cause I forgot about my bacon which they reminded me of. That was brought out within 5 minutes and handed to me while I was still chilling!
That’s customer service. You gotta keep Jayden around…so go ahead and give that raise cause they deserve it and Dunkin’ Donuts wants good reviews and service. Be the top dog by keeping top dogs“