Customers` Favorites
Customers` Favorites
“Me and a large group came in after our kids sporting events to eat yesterday, we come every year and it’s always been good. The food was great and our server Tiffany was amazing, but they had that poor girl running around like crazy. I can only assume they didn’t have a bartender on shift because Tiffany had to pour all of our beers and I just felt terrible for her. Otherwise everything turned out great just think they need some more help and a bartender on shift.“
Customers` Favorites
“This is complicated but I’m just going to write it. Very long wait on food. I don’t think we got any refills on drinks. A couple reminders on missing drinks. I ordered off the allergen menu for the burger that doesn’t contain milk due to lactose intolerance which was the classic burger and it came with a big slice of American cheese on it. It took a very long time to get the burger. And a very long time to get the replacement burger. We were there over 3 hours and majority waiting on food. My husband commented his burger was drenched in grease.
Other side of this review.
My daughter is allergic to eggs and milk. This is the only restaurant for miles that has an allergen menu we can trust.
The waitress was nice and compassionate. She treated my daughter’s allergy with attention and care for her Tex bowl. The manager came out and apologized for the long wait. My daughter’s food was fine and no cross contamination, despite the wait times on food and the long awkward wait for my replacement burger. I think we didn’t get refills because our waitress was hustling the kitchen for our food. We were there for my daughter’s birthday and the whole team came out and sung happy birthday. A long wait for food is nothing compared to the care and compassion the Statesville team showed to our family. I think it is important to recognize that things can go wrong but they know and they were actively trying to correct it during their busiest time of the day. We didn’t have to call out what was wrong, they were first to say it and own it. Accountability is one thing you can’t find everywhere. And on top of that, my daughter was happy (censored her face as this is a public post). Thank you Applebees.“
Customers` Favorites
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“We stopped at D’laneys for dinner and a beer before going on to a Blue Grass concert at the old jail in Statesville. We had the chicken and mushroom quesadilla to split with grilled onions added and it was the best quesadilla we had ever had at any restaurant! Perfect balance of a little cheese with other ingredients - perfect!! Would definitely go again on a weekday evening!“