Dunkin' Donuts in Jersey City

“The workers at this Dunkn' location are wonderful, very polite and respectable!! But the problem is the undesirables hanging around the drive-thru window. There should be no one standing around when I'm trying to pay for my goods. The man that was standing there yesterday had 1 shoe on, soars all over his face and hands and he was digging for gold in his nose!! I'm sorry its absolutely unacceptable and unfair to the young ladies and gents working the drive thru and to the customers who want to patron this location. Please see if there is anything that can be done to combat this problem.“

“The staff are honest and considerate. I forgot my credit card in the counter and they kept it safely. When I called them of my predicament , they did assure me that they have my credit card and I was able to pick it up with no problem. Thank you !

Cheryl B.“

“They went and renovated the store now it looks horrible, it was fine the way it was previously. Now there is no room at all to move around mainly due to the donuts being up front and the line divider in the way.
On a Sunday get there before noon because church let's out and you ain't gonna be able to move around! It literally becomes a gen-z breeding ground 🤣
The munchkins are still dry with no glaze the glaze donuya look wet and they tend to leave bagel twists out in the open on top of the pastries case...its just so unorganized and cramped this remodel wasn't needed!
It honestly feels like the owner did this remodel on purpose to stop people from hanging out in the resturaunt and not to better the place.... Oh and beware no more key for the bathroom! If your on the toilet and the employees don't know you're in there someone else is gonna get buzzed in while your dropping those chocolate munchkins 🤣“

“Currently enrolled at NJCU and this of course my go to place when I’m hungry. The food and beverages are delicious, but service can be a bit slow only 15-20 min. before or after a block of classes gets out. If you go during those times, you can expect longer wait times and the (slight) possibility that you’re order may be wrong. This is a coffee shop on a university campus.... please have realistic expectations.“

“Z is truly the heart of this Dunkin’ Donuts! She’s always working hard with a smile on her face, and she goes above and beyond to make sure every customer feels welcome. No matter how busy it gets, she stays patient, friendly, and professional. You can tell she takes pride in her work, and it really makes a difference. Dunkin’ is lucky to have her!“

“they are always open through any holiday. their hot coffee is always fresh. their bagels are super fresh and soft. the crew members are super friendly and nice. i had my 4 year old kid in the store with me and they were so kind in accomedating him.“

“Dunkin used to be my go to place for coffee and breakfast. I used to go almost every other weekday for years, way before they even rebranded the name to drop "Donuts". After moving out of my home town, I found that other locations were always inconsistent or just down right bad with their coffee preparation, so I moved onto new coffee chains.

After a few years without Dunkin, I started going to this location this past year out of convenience. From the beginning, I had no complaints and my coffee and food always came out tasting good and in timely fashion.

Over the summer I finally found myself coming here on a consistent, almost weekly basis, and each time I'm pleased with my experience. This location is really consistent with their iced coffee and breakfast sandwiches.

The staff is always very friendly and when I stop in during non-rush hour traffic, they are attentive. Today was a great example. I stopped in around 10:40am, and I was in no less than a minute before the two woman who were working up front asked me what order number I was there for. They were very clear in communicating that they were working on my order and it would be ready shortly.

Just a shout out to this location. Whatever management is doing here, keep it up“

“The stop at Dunkin was worth it for me.I asked for a customized hot drink, it was done without hesitation. Nice touch for me, guy used long spoon to blend it well.Also they had my favorite donut, the apple crumb.

Parking: Parking is not bad, remember Dunkin also shares space with convenience store. There is also a Gulf gas station here as well.“

“My name is Pamela Gonzalez and I’m a daily costumer for this location , fantastic food and always awesome environment , the team there is very friendly, happy and energetic, love this location and many thanks for the incredible costumer service :)“

“I've been coming here for a while, I don't know about the other reviews but when I go in I feel welcomed and one of the employees had my back today. Very small gesture but he didn't have to. It did my heart so good I felt like I should write this review.“

“I usually go to Dunkin Donuts for a breakfast meal. This place on Central Ave in Jersey City Heights usually have seats to eat-in. The food is usually good because I never had a bad experience there. Their service is always fast and they are friendly when you speak with them. The atmosphere is Dunkin Donuts. No decorations, just a bland fast food as I see it. However, the one at Journal Square in Jersey City seems to have a better atmosphere. Central has a no-no with atmosphere.

Overall, if you want coffee and a quick bite, then go here.“

“The people who work here are so friendly, cool, awesome, and fast.The coffee at Dunkin is so good and gives me energy and ready to work along with their croissant with egg! This Dunkin is awesome and has great seating! Dunkin is great! Prices are great and worth it!“

“Love the management team in this location. i had some concerns because i come to this dunkin everyday with my family to get out day started or just a simple get together but management team took action and made the location a lot more enjoyable. Thank you again!!!“

“Dunkin never fails to deliver a good cup of coffee! The taste is rich and consistent every time. Tried Dunkin’s Toasted White Chocolate Iced Signature Latte (holiday menu 2025) and absolutely loved it! It’s rich, smooth, and has just the right touch of sweetness with that cozy toasted flavor. Tastes like the holidays in a cup ☕️ . Dunkin’s hot chocolate is always a winter favorite. In heavy cold, it tastes extra comforting — rich, warm, and super delicious. It’s the kind of drink that instantly warms your hands and your mood. A perfect pick-me-up on freezing days! I always look forward to their holiday collection every winter — it never disappoints!
The staff is quick and friendly, and my order is always ready on time. Sometimes the taste can vary depending on who’s making it, but overall it’s reliable and great for a quick caffeine fix!“

“I’ve been to a lot of Dunkin’ locations, but this one stands out every single time. The entire team is consistently friendly and professional, and I’m always greeted with a smile—even during the morning rush or right before closing time. Service here is unbelievably fast and efficient, which makes a huge difference when you’re on the go.

I want to give a special shoutout to Alex, who makes the best avocado toast of any Dunkin’ I’ve ever visited (and I’ve tried plenty!). You can tell she actually cares about quality, and the attention to detail always shows. This has become my go-to Dunkin’ thanks to the positive energy, quick service, and the awesome team behind the counter. Highly recommend!“

“Dunkin’ Donuts is my go-to spot for fresh coffee and tasty treats. Their donuts are always delicious, and the seasonal flavors keep things exciting. The breakfast sandwiches are warm, filling, and perfect for on-the-go. Service is quick, and mobile ordering makes it even more convenient. Great quality, affordable prices, and a welcoming vibe—highly recommend!“

“I absolutely love Dunkin' Donuts! Every time I visit one of their locations, I am always greeted with a friendly smile and excellent customer service. The coffee is always fresh and delicious, and the donuts are out of this world. I particularly enjoy their classic glazed and Boston cream donuts. The atmosphere in the store is always welcoming and cozy, making it the perfect spot to relax and enjoy a tasty treat. I highly recommend Dunkin' Donuts to anyone looking for a quick and satisfying breakfast or snack.“

“Went through the drive thru and it was a little wait till it was my turn to pay and receive my food. Always check your bags because sometimes they may forget something. But if you do notice that they did forget something and you let them know by the window they will quickly get it for you.“

“I have been going there for 8months now and I love the place. The food is great and the coffee done to our taste. The place is very clean. The workers there are very nice and polite. The manager is awesome! She always greets us and is generous with her time. I highly recommend it! Come in and get a fabulous breakfast and say hello. ???“